The team was amazingly helplful with my questions and giving me the confidence to purchase the fish that I did. I was told that I would love them and I most certainly do. Customer service was awesom... Toon meer
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I asked if they could ship my fish on a certain day because we were going to have a heat wave arriving soon and I was happy that they shipped on the day I requested. They have great communication and... Toon meer
Beautiful, healthy fish, fast shipping! The barbs are spunky and settled in right away, and the neons which can sometimes be a bit fragile had full bellies and are also doing well.
I ordered two groups of fish: a pair of Betta antuta which I am more than happy with, and a set of 10 pygmy corydoras, which were very disappointing. Two of the corydoras appeared to have swim bladd... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We maintain and distribute rare wild type bettas and other uncommon blackwater fishes and more.
Contactgegevens
Artesia Blvd, 90621, Buena Park, Verenigde Staten
- 415-322-0820
- info@bwaquatics.com
- bwaquatics.com
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Great service and Healthy fish
Ordered a breeding pair of Betta antuta. They shipped out and made it to me safely overnight. The fish were immediately lively and explorative.
Rich was really helpful during the shipping period. The packaging was well done too.
I will definitely purchase from here again.
I'm already enjoying watching the bettas moving into and out of the flower pots in their holding tank :)
Update as of 6/28/25:
The two Betta antuta have officially breed! I now have a couple dozen tiny baby dragons :) Excited to watch them grow up and to move them out into the market so that others can hopefully continue to breed these beauties.
Communication was excellent!!
Communication was a plus!
They informed me about a possible problem with the fish I ordered.
They held off the order until the fish problem was corrected.
All fish arrived alive and the instructions for adding the fish to the tank were excellent.
The bettas arrived alive
The bettas arrived alive, after several days the male still has very little color, looks nothing like the picture shown when I ordered the betta.
AMAZING CUSTOMER SERVICE!
The customer service was amazing. They were able to quickly assist me with my issue and were incredibly kind. I will definitely be purchasing another Betta in the future!
These guys always hit a home run
These guys always hit a home run! The combination of quality, health, collection-location availability, great shipping, and awesome communication (I could go on), make them THE place for serious aquarists looking for the fish that are so hard to find elsewhere (I'm a parosphromenus nut)!! I WILL work with them again.
Best Betta smaragdina
I got him on time and box was very well packaged with (still warm) heat packs! After I acclimated him he hid for a while but after a week his colors are absolutely stunning! I’m very satisfied with his physical appearance, almost matches the pictures on the website! + the owners were very nice and informative with all my questions so just another plus!
Excellent customer service
Excellent customer service, great communication!! Healthy fish!! Continued customer.
I ordered a betta smaragdina guitar and…
I ordered a betta smaragdina guitar and it came quite healthy. However, it barely resembles the pictures provided. Fins and tail are quite different however the pattern is the same.
My fish arrived in good condition
My fish arrived in good condition. The blackwater staff was very accommodating with timing my shipment.
Arrived on time and in great condition
Arrived on time and in great condition. Clean water and all alive!
Betta mahachaensis
Beautiful healthy pair of betta mahachaensis. Shipping was perfect and my package arrived by 9:45am.
Fast shipping fish arrived heathy and…
Fast shipping fish arrived heathy and well package. One month later fish are still thriving! I will definitely order again!
I started researching Bettas and found…
I started researching Bettas and found these guys. It seemed they have their knowledge down to a fine art. I buy a male copper Betta and wow. This little guy is full of energy, fantastic color and super healthy. I haven't raised blackworms yet but do have a culture of white worms in which he loves. Just have to watch how much cause he is a little porcienios. If you can splurge, I highly recommend buying from these guys. You won't be sorry.
Betta
I had purchased a male betta from them and accidentally received a female, they made sure to remedy the situation and now I have a beautiful healthy male (and female)!
Amazing customer service
Amazing customer service, my Betta Antuta came in healthy and alive. I will be buying from them again.
Very responsible fish shepherds
Had a great experience with BW aquatics. Very helpful when it came to shipping and responsive in their communication.
4 stars because one of the male bettas…
4 stars because one of the male bettas now has a permanent open gill cover. Most likely due to over-flaring when it arrived to me. Now, I’m not sure if that was before or during shipment. A bit disappointed. Perhaps they should’ve wrapped each individual bags with newspaper or something to prevent these fish from seeing each other.
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