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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our delivery arrived at the time expected and the two men brought our blind to the back garden for us - then fitted it! Excellent staff and superb fitting done in such a quick time. We are so pleased... Toon meer

Beoordeeld met 5 van de 5 sterren

The lads were on time and found me right away. They text around 30 mins ahead of delivery too. I asked for an alternative address for delivery which was my fault as I'd omitted to add it. But true to... Toon meer

Beoordeeld met 5 van de 5 sterren

I was called about half an hour prior to delivery which arrived as stated. Two men carried my goods inside, they were polite and put my goods where I requested. Goods were well packed and intact very... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience! They were so efficient, friendly and polite; such a rarity these days. They delivered it precisely where we asked and were apologetic they hadn’t arrived at the early side of the d... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koerier- en bezorgdienst
  2. Bezorgdienst

Geschreven door het bedrijf

Bespoke 2 Person white glove deliveries, delivered to room of choice, packaging removal, installations, recycling of end of life products, track & trace, white goods, furniture, beds, mattresses, sofas, priority deliveries, UK mainland deliveries, fulfilment, pick & pack, storage, carrying on deliveries for e-bay users, Amazon, manufactures, retailers, deliveries business to customer and business to business. 24/7 operational , deliveries available every day including weekends from 7am to 9pm . Full trunking and traction support nationwide. Re-work of products and returns. Fully secured site with manned security. fully uniformed drivers. Byeway Logistics has logistics in its blood dating back to the 1800s, The One Stop Logistics Company


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 52% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Called beforehand

Called beforehand, and bey accommodating putting the furniture in my room

29 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Thank you Mark for your kind 5 star review.

Beoordeeld met 5 van de 5 sterren

A great service today!

Crew 3 arrived this morning in a tricky area to deliver. They were fantastic, helpful and respectful at an early hour. Thank you for your service!

29 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Thank you Jennifer for taking the time to leave such a lovely review.

Beoordeeld met 5 van de 5 sterren

Very fast

Very fast, efficient and polite. Removed all rubbish.

28 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Thank you Annette for your 5 star review.

Beoordeeld met 5 van de 5 sterren

Customer experience

Driver was very accommodating and very polite and kept up with the communication at all times . Thank you

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Thank you kindly for your 5 star review.

Beoordeeld met 5 van de 5 sterren

What a truly wonderful installation…

What a truly wonderful installation team, they are a great company and their staff are a true credit to them.

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Thank you Iain for this lovely review. We will be sure to pass this onto our crew (G & Karen).

Beoordeeld met 5 van de 5 sterren

Very professional

Communication was fantastic - I was kept up to date on how far away the delivery was and the process of the installation of my pergola. The guys were extremely patient when I was making decisions on the positioning of the pergola and offered a lot of helpful advice. They were friendly and very professional and did a fantastic job.

15 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Thank you Anne for this lovely 5 star review. We appreciate you taking the time to write this.

Beoordeeld met 5 van de 5 sterren

Very good communication regarding…

Very good communication regarding delivery date and then again on the day to let you know they’re almost here. Great customer service

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Thank you Layla for your lovely 5 star review.

Beoordeeld met 5 van de 5 sterren

Helpful and courteous delivery guys

Helpful and courteous delivery guys. Plenty of notice of arrival. All-round great service.

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Thank you Garry for your 5 star review.

Beoordeeld met 5 van de 5 sterren

Polite

Polite, phoned to let me know when they would arrive and came at the stated time.

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Jane, thank you for 5 stars. We are pleased to know you found the crew polite and on time. We appreciate your review.

Beoordeeld met 5 van de 5 sterren

Great communication from the start and…

Great communication from the start and throughout the delivery process. Nice and polite guy doing the delivery and placed it at my preferred location.
Very happy

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Steven, thank you for taking the time to review us. We are pleased to hear you found the communication great and appreciate your great feedback. Thank you for 5 stars.

Beoordeeld met 5 van de 5 sterren

Good service

Good service, very polite and carried the heavy product into garden which was appreciated.

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

HI Georgina, thank you for taking the time to review us. We are pleased to hear you found the service good and the crew polite. We appreciate your review.

Beoordeeld met 5 van de 5 sterren

Phoned to let me know the delivery time…

Phoned to let me know the delivery time 30mins before, both driver and mate friendly and helpful

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Robert, thank you for 5 stars. We are pleased to hear you found the crew friendly and helpful and we appreciate your review.

Beoordeeld met 5 van de 5 sterren

Delivery on time

Delivery on time. Great communication and nice guys that delivered it. 👍🏻

23 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

HI Martin, thank you for taking the time to review us. We are happy to hear you found the delivery on time and communication good. We appreciate the 5 stars you have given us.

Beoordeeld met 5 van de 5 sterren

Friendly and quick delivery

Friendly and quick delivery. Items handled carefully .

25 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

HI Evie, thank you for taking the time to review us. We are pleased to hear you found the delivery quick and friendly. Thank you for 5 stars.

Beoordeeld met 5 van de 5 sterren

My dining patio set with fire pit

My patio set arrived within the allotted time. I am so pleased that I paid for the assembly. It took the 2 lovely men an hr to set it up.
Very pleased with the quality and just the right size for my patio.
Would highly recommend.

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Julie, thank you for 5 stars. We are happy to hear you found the service high quality and that you would recommend us. Thank you for taking the time to review us.

Beoordeeld met 3 van de 5 sterren

We had paid for the assembly service but…

We had paid for the assembly service but on arrival the guys refused to do this & wanted to leave. I had to phone the office & spoke to Kelly who was most helpful & confirmed the assembly was paid for but had been omitted on their delivery instructions. Thankfully the guys were still there &assembled it before leaving. If they’d have left, we’d have been unable to do it ourselves! I had given 5 stars to our two previous Byways deliveries

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Carol, this was communication breakdown with the crew. They didn't quite understand, but after the call with Kelly they were aware of what had to be done. If they had of left we would have come back to do this, as Kelly did say to you it was a White Glove service. We would have met the expectations as we always try to do with all of our customers. Thank you for bringing this to our attention and for leaving this review.

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