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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our delivery arrived at the time expected and the two men brought our blind to the back garden for us - then fitted it! Excellent staff and superb fitting done in such a quick time. We are so pleased... Toon meer

Beoordeeld met 5 van de 5 sterren

What a great team, they called us to let us know they were 30mins away. Then arrived on time, quickly got the mattress up narrow stairs and into the bedroom. I asked they take the external covering... Toon meer

Beoordeeld met 5 van de 5 sterren

Extremely professional company! Very efficient delivery! They texted me the delivery date & window and then again 30 mins before! They even brought items to the back gate and into my garden! I highly... Toon meer

Beoordeeld met 5 van de 5 sterren

The lads were on time and found me right away. They text around 30 mins ahead of delivery too. I asked for an alternative address for delivery which was my fault as I'd omitted to add it. But true to... Toon meer

Bedrijfsgegevens

  1. Koerier- en bezorgdienst
  2. Bezorgdienst

Geschreven door het bedrijf

Bespoke 2 Person white glove deliveries, delivered to room of choice, packaging removal, installations, recycling of end of life products, track & trace, white goods, furniture, beds, mattresses, sofas, priority deliveries, UK mainland deliveries, fulfilment, pick & pack, storage, carrying on deliveries for e-bay users, Amazon, manufactures, retailers, deliveries business to customer and business to business. 24/7 operational , deliveries available every day including weekends from 7am to 9pm . Full trunking and traction support nationwide. Re-work of products and returns. Fully secured site with manned security. fully uniformed drivers. Byeway Logistics has logistics in its blood dating back to the 1800s, The One Stop Logistics Company


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 52% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Friendly and quick delivery

Friendly and quick delivery. Items handled carefully .

25 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

HI Evie, thank you for taking the time to review us. We are pleased to hear you found the delivery quick and friendly. Thank you for 5 stars.

Beoordeeld met 5 van de 5 sterren

My dining patio set with fire pit

My patio set arrived within the allotted time. I am so pleased that I paid for the assembly. It took the 2 lovely men an hr to set it up.
Very pleased with the quality and just the right size for my patio.
Would highly recommend.

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Julie, thank you for 5 stars. We are happy to hear you found the service high quality and that you would recommend us. Thank you for taking the time to review us.

Beoordeeld met 3 van de 5 sterren

We had paid for the assembly service but…

We had paid for the assembly service but on arrival the guys refused to do this & wanted to leave. I had to phone the office & spoke to Kelly who was most helpful & confirmed the assembly was paid for but had been omitted on their delivery instructions. Thankfully the guys were still there &assembled it before leaving. If they’d have left, we’d have been unable to do it ourselves! I had given 5 stars to our two previous Byways deliveries

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Carol, this was communication breakdown with the crew. They didn't quite understand, but after the call with Kelly they were aware of what had to be done. If they had of left we would have come back to do this, as Kelly did say to you it was a White Glove service. We would have met the expectations as we always try to do with all of our customers. Thank you for bringing this to our attention and for leaving this review.

Beoordeeld met 5 van de 5 sterren

Very polite and efficient delivery…

Very polite and efficient delivery guys. Prompt to time of delivery and courtesy call received to give 20minutes notice. Great service all round.

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Amy, thank you for taking the time to review us. We are pleased to hear you found the crew polite and efficient. Thank you for leaving great feedback about our service.

Beoordeeld met 5 van de 5 sterren

Fab service

Fab service. Easy to track and they helped bring it round the alleyway to my garden for me. So friendly and helpful

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi, thank you for giving us 5 stars! We are pleased to hear you found the service good and the crew friendly and helpful. Thank you for reviewing us.

Beoordeeld met 5 van de 5 sterren

Fantastic all round service

Fantastic all round service
Amazing customer service with updates & fantastic delivery staff.
Many thanks

17 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

HI Emma, thank you for 5 stars. We are pleased to hear our service was fantastic! It is great to hear positive feedback about our team and we appreciate your review.

Beoordeeld met 5 van de 5 sterren

Good service

Delivery was on time. Excellent service

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Ingus, thank you for 5 stars. We are pleased to hear you found the service good and on time. We appreciate your review.

Beoordeeld met 5 van de 5 sterren

Satisfied customer

Emailed to accept booking, called 20 mins away, within time window and nice guys delivered

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

HI, thank you for 5 stars. We are pleased to hear you found the crew nice and appreciate your review.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. They were a little early that the tineslot but they called me in advance, they left with a neighbour but then when realised we were coming down our road deliberately waited and then came back to move from the neighbour into my house.
Very friendly.
Rare to see this service from delivery drivers these days. Thank you.

15 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi, thank you for 5 stars. We are pleased to hear you found the service excellent and our drivers friendly. We appreciate you taking the time to leave us this lovely review.

Beoordeeld met 5 van de 5 sterren

Reliable with good communication

Communication with the customer

20 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi, thank you for 5 stars. We are happy to hear you found the service reliable and the communication good. We appreciate your review.

Beoordeeld met 5 van de 5 sterren

Great service.

Great service. Arrived on time, kept us up to date regarding delivery and the team were super friendly and helpful.

23 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi, thank you for 5 stars. We are happy to hear you found the service great and on time. We appreciate your review.

Beoordeeld met 4 van de 5 sterren

We have not opened the packages yet as…

We have not opened the packages yet as the delivery arrived in 6 boxes and will require building. Delivery arrived on time and communication was timely and correct. There is damage to one on the boxes. Not sure if the damage occurred at source or during transit. I have taken pictures and will inspect the contents on opening.

23 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Cheryl, thank you for your kind review. We are aware of the damage to the box. Our crew have taken a photo and uploaded this to our transport management system.

Beoordeeld met 3 van de 5 sterren

Prompt delivery

Prompt delivery, but they could improve customer service skills. They unloaded my goods into the garage, didn't check if I was happy with where they left them. Took off without confirming with me that they had finished the job. Poor communication.

23 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hello Mr Heil, Thank you for your review, but can I ask if you advised the crew to leave the items in the garage as there are no notes on our system with this information. There is also a signature on our system, can you please confirm if this is your signature. Happy to discuss this further if you can call our office on 01536 660221 and speak with Amanda

Beoordeeld met 5 van de 5 sterren

Fabulous

Fabulous! Great service. Just as it should be!

23 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

HI Mr. Wallace, thank you for your review. We love to hear you found our service great and appreciate the 5 stars you have given us.

Beoordeeld met 5 van de 5 sterren

Efficient

Efficient, friendly, on time and respectful. Very nice gentlemen.
Thank you

23 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Jayne, thank you for 5 stars. We are pleased to hear you found the delivery on time and the crew respectful. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Very efficient kept upto date with…

Very efficient kept upto date with times
Delivery guys very polite and neatly presented
Defo 5 stars

23 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Ellen, thank you for 5 stars. We appreciate your review and love to hear you found the crew polite and well presented.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Was kept up-to-date all the way through the process. Had two very friendly and polite guys take my large delivery round to the back of the house for me.

23 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Benjamin, thank you for 5 stars. We are pleased to hear you found the service great and that you were kept up to date throughout. We appreciate your review.

Beoordeeld met 5 van de 5 sterren

Very happy

Very happy, nice lads delivering and bang on time, thank you.

22 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Neil, thank you for 5 stars. We are pleased to hear you found the crew nice and on time. Thank you for reviewing us.

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