Ok great staff very helpful in explaining everything brilliant service and very happy in every way possible
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service before and after the sale, Terry has been spot on with everything dealt professionally. I was worried at the beginning after some mixed reviews but they are all about delayed orders... Toon meer
Bedrijf heeft geantwoord
Excellent experience with CD. State forward process,Quick Delivery even i was not expecting it with in 2 weeks vehicle was at my door step. Highly recommended for those how looking for their own ca... Toon meer
Bedrijf heeft geantwoord
Dealt with Terri from start to finish, one of the most helpful customer advisors/sales person, that you could deal with. Always willing to help even when not in office. Couldn’t thank her enough. Woul... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
With more than 20 years experience in the hackney and private hire industry, shop direct to find your perfect taxi partner.
Contactgegevens
Broad Street Jetty, CV6 5BE, Coventry, Verenigd Koninkrijk
- 01413363211
- info@cabdirect.com
- cabdirect.com
4,2
Goed
224 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Broken contract, did not deliver what was ordered
If you order your taxi with meter & roof sign fitted, that's what you should get. I got phone call day before delivery to say that would not happen as their fitter got stuck in traffic! Promised that Digitax would be in contact to arrange the fitting in my local area. 5 days later I did 220 mile round trip to a Digitax fitter. They failed to fit or tariff it. Over a week now & still not sorted. Please don't let it happen to you, refuse delivery till they can deliver what u ordered. I'm down over £1,000 in lost revenue, they promised a manager would be in touch but still nothing. Ive had to start legal action today, to try & recoup loss of earnings & get them to fulfill original contract. Should have learnt from past experience, but their prices are fantastic & thought I'd give them a 2nd chance. Reviews on here were great.
20 september 2023
Review zonder uitnodiging
Antwoord van Cab Direct
Hi, we are really sorry about the issues your experienced with your vehicle and would like to apologise for the inconvenience this caused. If you would like to speak to a member of the team please give us a call on 0800 587 9635.
Many thanks, Cab Direct
I really appreciate for their customer…
I really appreciate for their customer service very helpful and quick response.
21 september 2023
Antwoord van Cab Direct
Hi Akhlaq, thank you for the 5-star review! We are glad our customer service team could provide you with a pleasant experience. - CD
Had a very good experience with cab…
Had a very good experience with cab direct. Excellent customer service prompt delivery 👍 thanks
18 september 2023
Antwoord van Cab Direct
Hi, thank you for this 5-star review. We are delighted to hear about the positive experience you had with us. We look forward working with you again in the future! Thanks, Cab Direct
This is my 2nd time with cab direct
This is my 2nd time with cab direct. I found it all the staff are very friendly and helpful until the end. Passing of information was tremendous.
I do appreciate for there help!
21 september 2023
Antwoord van Cab Direct
Hello, thank so much this great review! We are delighted to hear that you had a good experience working with us and we look forward helping you again in the future. All the best, Cab Direct
Antwoord van Cab Direct
Hello, thanks for leaving this great review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
Cab Direct make it so easy
Really easy to deal with. Clear information provided enabling me to make my decision to purchase. Car delivered in the time period I was advised at the time of purchase. Couldn't ask for a better service
28 augustus 2023
Antwoord van Cab Direct
Hi, thank you for this great 5-star review. We are very happy to hear about the positive experience you had with us. Thanks, Cab Direct
There was a bit of confusion on the day I was supposed to receive the car
The company was very helpful and they responded to my conversation quickly the car was also very good.
22 augustus 2023
Antwoord van Cab Direct
Hi, thank you for this 5-star review. We are delighted to hear about the positive experience you had with us. We look forward working with you again in the future! Thanks, Cab Direct
Antwoord van Cab Direct
Hi, we are really sorry about the delay to the delivery of your vehicle and would like to apologise for the inconvenience this caused. If you would like to speak to a member of the team please give us a call on 0800 587 9635.
Many thanks, Cab Direct
Really great service and easy
Really great service.
The team where amazing and all went to schedule was really pleased
7 augustus 2023
Antwoord van Cab Direct
Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with our team. We look forward working with you again in the future! Thanks, Cab Direct
Very good company
Very good company, communication was good, customer service was very good.
10 juli 2023
Review zonder uitnodiging
Antwoord van Cab Direct
Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Cab Direct
They are very helpful .I'm satisfyd…
They are very helpful .I'm satisfyd about their service.
26 juli 2023
Antwoord van Cab Direct
Hi, thank you for this great 5-star review. We are very happy to hear about the positive experience you had with us and we look forward to continuing to work with you in the future! Thanks, Cab Direct
Customer service is good.
25 juli 2023
Antwoord van Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to working with you again in the future. All the best, Cab Direct
Antwoord van Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to working with you again in the future. All the best, Cab Direct
Thanks Can Direct
Thanks Can Direct , thanks all dedicated staff who’s working there , they are so lovely, so friendly, so professional, made me feel so confident with my new car.
I can’t not finishing my words without saying an massive thanks for one so special person , who had been absolutely amazing, she always listened to me , she always helped me a lot , even when things wasn’t going easy to complete my financial , she was there to help me , you are fantastic Helen, I will never forgot your kindly help.
11 juli 2023
Antwoord van Cab Direct
Thank you for your outstanding 5-star review! We are thrilled to hear that your experience working with us was excellent, and we look forward to the opportunity to continue serving you in the future. Warm regards, Cab Direct.
I’m paid deposit back in 01 August 22…
I’m paid deposit back in 01 August 22 for toyota Corolla only to find out in late April 2023 that i will not be getting the vehicle and they told me wait till 19 July 2023 but they email me. They say wait another three weeks so God knows when I’m gonna receive my vehicle please guys nobody by car from here because they don’t because they don’t tell true, they don’t know when the car coming or not
i moved to the work place city my plan has been vanished and put me out work.
17 juni 2023
Review zonder uitnodiging
Antwoord van Cab Direct
Hi there, we are so sorry to hear about your issues. Could you please send your vehicle and contact details to info@cabdirect.com and one of the team will look into this?
Many thanks
Cab Direct
From start to finish
The service offered by Cab direct was fantastic from start to finish.
Terri and her colleagues made the process of purchasing of the vehicle simple and easy.
Thanks
Jasbir
6 juni 2023
Antwoord van Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to passing on the kind words to Terri. All the best, Cab Direct
Antwoord van Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
So happy with my purchase and Terry was…
So happy with my purchase and Terry was very kind and helpful.
Everybody in Cab Direct was available to advise us and they were very professional 👌.
31 mei 2023
Antwoord van Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to passing on the kind words to Terry. All the best, Cab Direct
I put an order and paid deposit back in…
I put an order and paid deposit back in 21 June 22 for toyota proace Family only to find out in late April 2023 that i will not be getting the vehicle and refund my deposit
cab direct sold my vehicle to someone in higher price due to Toyota increasing prices,
i moved to the work place city my plan has been vanished and put me out work.
i have put a complaint through financial Ombudsman and waiting for reply.
this has only 1 star 🌟 reviews in Google i don't know how it has 4.6 star 🌟 reviews in here?
19 april 2023
Review zonder uitnodiging
Antwoord van Cab Direct
Hi Javed, we are realy sorry to hear about the problems that you have been having. As you mentioned this was down to Toyota increasing their prices so we unfortunately had no alternative.
We would like to sincerely apologise for the inconvenience that occurred due to this. If you would like to speak to a member of the team to see if there’s anything else we can do to help resolve the issue, please give us a call on 0800 587 9635.
Many thanks, Cab Direct
It’s was very good service from day…
It’s was very good service from day first I made my till I received my car they handled all finance for me and keep me updated time to time really great staff and great service I very happy with my oder and service
23 maart 2023
Antwoord van Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.