Cady  Reviews 187

CADY is terrible and a rip-off. I paid for the digital print package and it was supposed to include cap/gown photos as well. Now, they want to charge me another $160.00 for these photos (4 prints) or pay $40.00 per page. If I'm going to pay this amount, I want them clear of imperfections. I had to have someone clean-up some imperfections on the Senior digital prints and still have to go somewhere to have them printed.

Wish schools would drop these over priced hacks. Write a bad review on FaceBook Or Twitter they block you. What a Joke.

Things to know before you schedule your sitting for senior photos: if you choose the less expensive sitting fees, you will be offered to purchase the portfolio of printed pics they choose for you as well as about 10 digital images for $399. If you spring for the Elite sitting fee (about $299) which includes hair and makeup, you will not be offered this option, but can purchase printed packages for several hundred dollars. If you want digital images, they are going to charge you $2000. I'd recommend the cheaper sitting fee and they'll send your yearbook photo included for that price, then go elsewhere for your actual photos to keep at a much more reasonable price! This place is highway robbery because they feel like you're trapped... you're not.

This has been the WORST experience. Cherokee County Hight School Seniors have to use this company to be pictured in Yearbook. Which I consider an extortion considering how bad they are. My son had an appointment for 30 minutes session at 1 pm, at 2 pm he was still waiting for his turn with no explanation what is taking so long. This studio is absolutely ridiculous, and I would be curious to see the open records where and how they got the exclusive rights for Cherokee County school photography.

My daughter seniors photos was very disappointing . I have done a re- touch in the past with them because the photographer took a picture with her hair messed up , who takes a picture like that? A photographer thats in a rush. The company Scams you hoping you will not return the portfolio by Dec 2023 by keeping your credit card on file on their end so they can charge you over $200 if you don't return it. so please return it if you don't want the charge n your credit card!!! When you schedule the yearbook pic it's all in writing which most people don't realize or understand. Be ware of this company . So unprofessional

From the start during this process of high school graduation, Cady has provided subpar service and the photo results are not any better. The cost is outrageous; there are no other options provided by the school and no other people were allowed to be close enough to take photos at graduation. Even the studio photos were bad. This company has yet to reach out to me (or anyone) about our concerns. I don’t foresee them being helpful.

This company just takes your money. Every other company has a satisfaction guarantee. This one could care less. My daughter looks like a ghost because of the weird lighting them use. Another friends son who has blonde hair has black hair in his photos. Wouldn’t allow me to change background so that the photos were useable. Over priced and terrible customer service.

I paid $200 for a elite session. I thought that included yearbook pictures. It did not. Book the $50 session and do yearbook pictures ONLY! The cheapest option is $200 for 1 digital image. (So $400 in, 1 image) The only thing that made sense if you want you entire package is $2,000! I did a payment plan of $450 each time. I have already paid $1200 into my session and asked for 3 digital images that are due now for senior yearbook ad, my payment plan isn’t finished until Nov. They said it had to be paid in full and would NOT send me anything! Which is ridiculous and unfair! How is anyone supposed to be able to afford this!!!! Pictures are not even that great of quality. For $2400 I could’ve had a GREAT photographer! Pissed

Worst customer service ever!! The rep named Cam was extremely rude, condescending and arrogant when speaking to me and he hung up in my face when I requested a manager! I hate that my sons school switched to this company this year for school pics!! I normally purchase school pics every year, but WILL NOT PURCHASE from this company!! Horrible experience!

They should be ashamed. The pricing is ridiculous! They take photos for most schools so why are they so expensive?! Greedy!!!

Don’t do it!!!
CADY is a total ripoff!! They overcharge by hundreds of dollars!! They said they could correct a small makeup issue with our chosen images- them called back after I spent 600+ dollars for 18 sheets and said it would be $200 more to have the picture’s fixed. Total crap!!! Save your money. Go to a professional and get digital copies. You can get quality prints for about $5 a page.

The absolute worst company to deal with for yearbook portraits. I was misdirected and lied to multiple times. I directly asked if there was a yearbook only option and was told no, that I had to choose a session. I was charged a $29 session fee for a yearbook photo that was supposed to be free according to the high school.

Also, check the terms and conditions you must agree to. The terms as initially shown gave the studio full rights to do anything with your child's photo, at any time, for any purpose. This is directly listed in the terms of service agreement.

a) To copyright the same in the photographer's name or any other name that he/she may select;

b) to use, re-use, publish and re-publish the same in whole or in part, separately or in conjunction with other photographs, in any medium now or hereafter known, and for any purpose whatsoever, including (but not by way of limitation) illustration, promotion, advertising and trade.

I hereby release and discharge Cady Studios from all and any claims and demands ensuing from or in connection with the use of the photographs, including any and all claims for libel and invasion of privacy. This authorization and release shall inure to the benefit of the legal representatives. licensees and assigns of Cady Studios. I have read the foregoing and fully understand the contents hereof. I represent that I am the parent and/or guardian of the below named model. For value received, I hereby consent to the foregoing on his/her behalf.

I asked the studio if there was a way to get just a yearbook photo taken without agreeing to these terms. They said there was not a way and the terms must be agreed to. I informed the high school of the overreach. The high school looked into the issue and a day later the terms changed as the listed terms were for modeling clients, not students. How was this not realized when I directly asked about the terms for a senior yearbook picture?

Look as the online reviews and the BBB... This company earns their low rating.

If I could give zero stars I would.... they give you a choice to pick different backgrounds (not impressive) - then you get your pictures taken.... however, you DON'T get to see any of the pictures (except a cap and gown photo for the year book) unless YOU ORDER a package from them! Biggest rip off, young college kids working there, lining people up like cattle to get photo's taken.... NOT IMPRESSED at all. Better idea - go get the cheapest deal from them if the schools require use, only get the cap and gown then take your kid out to have photos done wherever they want..... you take the photos! We did it with our daughter and son, and they turned out better than the options this place had and was cheaper! also, they don't remove your phone number from spam calls or text messages once they have it.... we've requested over 5 times.

Absolutely crooks who prey upon students and parents, holding hostage with unwanted portfolios and charging and refusing to refund. I will be contacting the school district for using these criminals as vendors.

CADY is the Absolute WORST! they basically try to rob parents blind. They play on parents because its very emtional for you having your child about to leave the nest. They seperate the packages and hold the cap and gown pictures HOSTAGE! so you have to pay additional and buy them seperate. Do not believe the GOOD REVIEWS! becaus they are reviews from employees. You should definitely schedule an appiontment with photographer and get quality pictures because these are overpriced and subpar. They even show you untouched pictures and try to chanrge you additonally to removed blemishes,DISGUSTING! but don't trust me. See for yourself just hold on to your credit card. Because if you don't they will charge for already returned items on time and argue. So glad I went elsewhere and got beautiful pictures for half the price. The schools should be ashamed allowing this company to rob parents for YEARS! just read the comments on other sites.

They are crooks for sure, unprofessional, dont do it, take your buisness somewhere else. Mikayla T. made my experience unhappy.

I ordered my daughter’s senior photos on October 20th.

The 21st of October was the last day you could order and get the portfolio of pics for free. I waited until late to order because I didn’t have hundreds of dollars to spare.

I went through and did a pay in two payment plan on their website. On October 24th Cady charged me $229. I did not receive an email or a receipt. I assumed the photos wouldn’t be downloadable until I finished paying so I forgot about them.

December I realized I didn’t have the pics and checked the order. It was still saying pay later but had no buttons or links to pay. Christmas came along then our trip to Wisconsin to visit family in the hospital and I didn’t get back to looking into it.

January 31 I chatted with CADY and was told that I needed to reach out to Klarna to figure out why the payment didn’t go through. Klarna is the company CADY uses for payment plans. Unfortunately Klarna doesn’t have a phone number. Just email or chat so I put it off.

Today I chatted and they said that the screen shot I sent from my bank showed payment directly from CADY so I needed to call them. Klarna did not have record of my order.

I called CADY and was told that the order never went through. The charge was for the portfolio. But the portfolio was only supposed to be $150 plus tax and I was overcharged so they will reimburse me $50.

They will not reimburse me in full for the portfolio because I didn’t order in time for it to be free. Even though they can see my order in the system on October 20th and do not know why the order failed. They claim I put it in pay later status and never came back. There are no options to set up payment on my end so it obviously went past that point and errored.

I just had to pay the $425 to get pictures. That’s almost a months worth of groceries for us.

I also paid $79 just to go have the pictures taken. I am $733 into these pictures and still have cap and gown ones to purchase because those are sold separately.

And oh did I mention that this is the company you have to go through in order to get pictures in the yearbook?

Feeling very sad and angry that I was screwed. Yes I should have followed up sooner but life happens. Good companies support their clients.

We were so excited to take our daughter to her senior picture session.
After the photo session we briefly went over pricing. To our surprise and shock from the prices, we made an appointment to go back to the viewing.
Wow what a presentation, it was so beautiful. Then it's time for ordering and pricing.
If I wasn't sitting down I would of fell down. How this company can set pricing so high and then not advertise the prices before hand. It totally felt like we were scammed. We put almost 300$ down before the sitting, after the presentation they surprise you with the prices. In order to not loose your deposit you have to buy something. We decided on the book that cost an estimate of 700$. The flash drive that you can purchase with all photos on it and the rights to the pictures is 1,900.00$
One sheet of one pose is 99$,
We took our son to JC penny the year before, spent roughly 300$ and had so many wonderful photos and a free huge wall canvas. A book and rights to all his photos through Shutter Fly.
Mind you, our daughter attends a title 1 school, why this company does not publish their pricing is so wrong in so many ways, there is no way we would of booked anything with this business had we seen their prices before hand, as I know from talking to other parents they would not of either.
I would not spend 1900$ on any photo session, for senior pictures, anywhere.
We will now wait for our daughter's cap and gown to arrive and go back to JC Penny's for another photo session.

Before you pay for your visit of $269.00, be advised that the photo shoot will cost you an additional 900.00 for basic poses. My Hawaii's digital pictures costed less than.

Horrible photographers!!!! They take photos of the seniors with their shirt & ties protruding out of their cap and gown photos and their ties and shirts crooked in the yearbook photos!! What kind of unprofessional, inexperienced people are they hiring!!!!!!!!!!