Cady  Reviews 187

Signed up through my own school email after it became flooded with these misleading, "mandatory" sessions that I had to create. I caved in, signed up, paid 30 dollars for the most basic and bare package (just for a yearbook photo). I quickly cancelled it after they emailed me for the 1000th time ever so slightly saying that they'll be here in the fall to photograph yearbook photos.
Absolute scumbags. Hope CADY goes to hell.

The prices of this company are absolutely ridiculous for graduation photos. In addition to the fact that their prices are insane, they are also trying to make $$ on their shipping. Sending a picture through the mail should not cost $15.

Hope the schools get wise to this and stop using them for graduation photos.

I wouldn’t even give this company 1 star if I could. They charged my card for pictures I never requested without my authorization. Theives, theft, fraud, scammers. Do not do business with this company they are not honest they steal from people like a thief in the night you may wake up to see charges on your card at any given moment.Run!

This company has been a huge disappointment. Switching to them for our school was a major mistake. The quality is poor, the prices are far too high, and their website is confusing and unclear about what you’re actually purchasing.

The graduation photos were especially upsetting. My daughter’s pictures were overexposed with harsh shadows and looked completely unprofessional. These are once-in-a-lifetime memories that we can never recreate, and it’s heartbreaking that such an important moment was handled so poorly.

For the prices they charge, families deserve much better quality and service.

This place is a scaaaaaaam! I wish someone warned me! Waste of time and money. Inexperienced photographers, they book way too many kids at once so you will be there all day, not exaggerating! They won’t sell u what u want so you’re forced to buy packages that don’t even fit your needs. You can’t get anyone on the phone, they don’t call you back! I just want one picture! One cap and gown and it’s an arm and a leg and they won’t even give me the digital without paying an extra amount for the same picture I want printed! They don’t give u any pictures included with your sessions so even if you pay for the most expensive photography sessions, you don’t get a picture included with that. It’s ran by incompetent people who just see you as a dollar sign. This place is trash and I hope it goes bankrupt.

I was told by my son's school that if we don't pay 30 dollars he is stricken from the yearbook. He will not have his senior picture in the yearbook if he doesn't pay Cady. Shame for the greed of this disgusting, despicable company and shame to any school that makes a deal with them.

These people are ridiculously greedy and now because my son's school contracted with them he won't even be allowed to have his photo made and put in the yearbook. Four years my son has went to this school and they would do such a despicable thing! Shame your greed. You truly are nauseating.Dont think this is the only place I'm leaving a bad review, I'm just getting started.

After explaining my very specific reason not to have returned the portfolio before the deadline passed, I was told by a customer service representative that it was possible to get a refund for it, got instructed to drop it off and call after with the tracking number. When I did call after dropping the portfolio off, I was told that I could only get a credit, which I have no use for. The representative even saw the notes from the person I had spoken to before, but still apparently her supervisor did not approve to make an exception. Now they are returning the portfolio to us, which only contains photos my daughter didn't like. I don't blame the customer service representative who misinformed me, but whomever was in charge of his training, and the supervisor who could have made an exception, and didn't.

If I could rate them negative stars I would. The photo sitting experience for my daughter's Senior Pictures was a loud, cluttered trash experience. Kids were herded around to different stations...ugh. The final deal breaker is I had my daughter's pictures retouched in early January. Now it is April and still no pictures, I was told it could take a few more weeks. This is a crazy stupid customer service experience! I have not even talked about the prices yet but just know it is all overpriced and very underwhelming.

The website is glitchy and poorly made, and they force you to give a ton of personal information that is unnecessary. I've received so many unnecessary texts from them, bugging me to buy their outrageously high-priced products. 0/5, I don't know why my school hired them.

They do not offer where you can buy both cap and gown and the portraits together. The cheapest option for cap and gown is $80 before taxes and shipping and for portraits is $80 before taxes and shipping so the cheapest you can pay for both is $160 before taxes and shipping fees. Also don't take good pictures they did everything so fast my students eyes looked more shocked, and hair was being pushed into her face by the cap and just little other things that made the pictures off putting. Also, could not get retakes as their studio was around an hour away without traffic.

The WORST photos of my life. I took my senior photos with the standard $30 plan. Checked my email today, come to find out they charged me 234 DOLLARS, on TOP of the $30 I already paid. They do not clarify that they will up charge you for some ugly ass photos. Those mediocre photographers do not know how to pose you, looking like they got them out of a bottom of the barbell art school. Customer service sucked when I contacted them. I now have to go out of my way to return the portfolio through UPS and wait weeks for them to return my money. If I could cuss out the owner of this company personally, I would. Wish I could give them 0 stars, they don’t even deserve 1. Moral of the story, do not take photos with this piece of ass company.

Cady studios are CROOKS. I initially paid $179 for my sons Senior photo, I thought. No! I later found out that was just the "sitting fee" I had to pay ANOTHER $206 for the actual physical photo, which only includes 4 prints. Cady studios runs the monopoly for the Cherokee county Georgia High School photos for EVERYTHING. They charge a fortune to purchase the photos. It's criminal. I am disgusted. They have a few locations around Georgia with actual phone numbers BUT. ... when YOU call, you ALWAYS get people with accents who are "outsourced" and have no idea how to answer simple questions about pricing, When this happens, they put you on hold, then tell you to hang up so an actual person from the U.S.A calls YOU back within minutes to assist robbing you of your money.

I would give this studio a 0 if I could. I schedule a session for my daughter's graduation, they do not provide you an itemized statement of what you are going to receive and when they charge you, it is $500. Fine, I am getting pictures for her graduation, but no, you are sadly mistaken, my hopes of sending pictures to my family members vanish, since I was told I will receive a link to download the pictures and print them out, not only did they scam me of $500 but I have to go to Walgreens to print them out?
My daughter told me another parent paid $1,000.
We need to get together and shut down this scam.
The board of Education cannot force us to use this studio. Who are they to dictate what we purchase.
Especially since it is now known they are associated to Light Touch.

I’m very disappointed with the pricing and lack of flexibility when ordering senior portraits from this company. The packages are extremely expensive and built around large quantities of printed photos, which feels outdated since most families simply want a digital image or one or two prints.
What’s most frustrating is the lack of personalization. For something as meaningful as a senior portrait, customers should be able to choose simple options like black and white or purchase just the single photo they want. Instead, you’re pushed into costly packages filled with prints many people don’t need.
Overall, the pricing feels excessive and the ordering options are far too restrictive.

Proof arrived 3 months late. I had already ordered and received my package. "Expiration date" was 3 months ago. When contacted customer service they were 0 help and did not try to resolve issue, gave another expiration date. Think they do this to scam people and charge for things they don't order. WORST photography studio I've ever dealt with for schools!!!

All of my child's photos are from the exact same angle. I could have taught a monkey how to set up a trip pod and push a button. Cady has very poor communication and customer service is almost impossible to get a real person. I was charged for a portfolio I did not order, then after being sent multiple notifications of order processed, order on the way, order delivered(all outside of customer service business hour) .. The package was Never delivered. I also have questions about the actual photos I want to order,but yet again I have been unsuccessful at getting a real live person to talk to. After almost $400 spent on CADY I still have no photos and no answers.
TAKE YOUR KIDS OUTSIDE. DO THE PHOTOS Yourself. YOU WILL GET BETTER RESULTS.

This is nothing more than an overpriced assembly line. The minimum for any purchase of photos is $200. You cannot just purchase a single digital senior picture and they will not let you combine senior pictures and cap and gown pictures into one package. If you are wanting just the single formal picture and the cap and gown photo you need to be prepared to spend $400. It is a complete scam! Shame on the schools for forcing parents to use them

Biggest school picture scam in Cobb County Ga. This is 2026 , if you can’t get a photo session and pictures of your choice for $50 or even $60 or even $70 for a High School Senior they are ripping you off! It’s not worth our time, get a Groupon and get professional photo session on your own time and get all the pictures you want.Georgia should be ashamed for using them!