We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

We arrived with a large group of people having booked and confirmed a week before for brunch. The table was not ready and the pastries we had been promised were not available. Incompetent staff.

Beoordeeld met 1 van de 5 sterren

Avoid Cafe Rouge at all costs. I had an NHS Blue Light discount, which they wouldn't honour, due to their unclear terms & conditions. I tried to confirm this voucher when I booked, but they have an AI... Toon meer

Beoordeeld met 1 van de 5 sterren

Terrible service left us 20 mins without a drink order then a further 20 mins before receiving the drinks. Only 2 waitresses in a busy theatre crowded restaurant meant we had to leave without getting... Toon meer

Beoordeeld met 1 van de 5 sterren

Cafe Rouge in Brighton Marina is a place to avoid. Once our favourite Sunday breakfast venue but no longer. Coffee took half an hour to arrive and was cold. Staff reaction was defensive. After 65 minu... Toon meer

Bedrijfsgegevens


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

73 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,4

Alle reviews

(73)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My friend and I went for lunch to Cafe…

My friend and I went for lunch to Cafe Rouge Greenwish last week and we throughly enjoyed the food at the time all because of Noel the (manager/waitor) not quite sure his poisiton, as he was running the entire place. Even though he had numerous customers to handle, he gave us plenty of time and attention. He was amazing. I will definitely recommend the place to all my friends as he made it all so wonderful!

28 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Meal with Partner

On Monday 23rd of August we visited the Cheshire Oaks were we was greeted by a lovely lady called Jess , This lady was also our waiter for the evening we had been given a 3 course meal experience so when we was given the menue we was told we had limited items to choose from due to items running out but Jess was lovely to offer us alternatives we could choose from , through out the evening the whole experience was delightful and pleasant , overall the food was amazing the service was amazing the whole night was just amazing so thank you for the lovely experience we had that evening many thanks Marcus

26 augustus 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Booked a table last minute for cafe…

Booked a table last minute for cafe rouge in Reigate for 8.30pm on there website and got a confirmation email. Turned up for the waiter to say that they close at 9pm. When questioned why we were able to booked at 8.30 with confirmation and then be turned away he was unable to answer. He did say that we would be served but had about 5 mins to order. No acceptable why let you book at table when it’s half an hour before close?

18 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Went to cafe rouge in Cheshire oaks for…

Went to cafe rouge in Cheshire oaks for lunch on Tuesday, 10th aug, they were busy but Annie took the time to help us with the app for the cafe on our phone, asked if the food was ok, it was really good, minute steak and salad, she was courteous, helpful and a credit to the company she works for, many thanks to her, we had a booth at the back of the restaurant so felt very secure with the Covid rules relaxing, thanks again mrs gaynor beattie

13 augustus 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Victoria Place

Very disappointed that because we booked using a voucher from the Activity Superstore, the menu we were given was exceptionally limited. It was made worse when we were told that they had run out of a number of the items on the restricted menu.
Nora, our waitress was excellent and she earned her pay in the way she looked after us. The free drink was nice as it was our wedding anniversary as well.
Food was ok, however again due the restricted menu we had to pay for a lot of things like chips rather than have them as part of the meal.
I wouldn't go there again based upon this experience

9 augustus 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

we booked a joint birthday/anniversary…

we booked a joint birthday/anniversary afternoon tea which eventually arrived after a wait of 45mins it came with no side plates or cutlery and when we asked for it the waitress was more intent on flirting with 2 guys than serving us plus the other diners around us and gave us a very curt reply. It seemed also that other diners had waited a longer time to be served. We thought that this was going to be a good occasion but instead turned out to be a very bad experience which we were very disappointed with as we live in the North and use Cafe Rouge a lot and have always had a good experience. We will not use Cafe Rouge Brighton ever again and will let all of our friends know about this. The service was appalling. Many Thanks for ruining our joint celebration. Well done Cafe Rouge

4 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A beautiful afternoon

A lovely warm afternoon saw me at an outside table at Cafe Rouge, Gunwharf Quays.
The service was excellent, Sara, front of house was extremely efficient and polite.
Danny the manager ensued all went smoothly in the background.

The food was excellent, I had a steak that was actually medium rare and not overcooked or dry alongside a wine chosen from a wide selection.

Overall a very good experience.

5 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time at Cafe Rouge.

First time at Cafe Rouge.
The waiters/waitresses were very professional and attentive.
The food takes a little while to come because it is cooked fresh to order...it's well worth the wait.
Ordered the black Angus burger, amazing.
The Breton Chicken was authentic French, very tasty. Restaurant is very clean even when it's busy.
Reasonable prices for quality food.

4 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

BRIGHTON branch. Brilliant team and tasty meal

BRIGHTON branch.
I would like to shout out to Sarah and her team today for an excellent service and the kitchen for a very tasty meal!
Today was my sons 18th birthday and the team went above and beyond to help us celebrate within all covid restrictions.
Our table of 4 (hubby n teenagers)..
They helped with bringing his balloons out and then cake and we all sung happy birthday for the ultimate help in humiliation for him (sorry but as mum I still hold the right to do such things)
On a serious note,
The outside was fairly busy but the team was attentive.
Sarah checked to make sure we was all happy.
The food was well portioned and delicious - thank you cafe rouge for helping me rescue some of my sons birthday

13 april 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Cafe Rouge in Greenwich food was…

Cafe Rouge in Greenwich food was terrible the last time I had dinner there, we had to send the meal back to the kitchen to be warmed up, as the chicken was served cold on the inside. It is a shame, because the service was friendly, but not amazing. I would suggest you try other restaurants in the area.

26 januari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Food was poor for the price

Food was poor for the price! Usually when you get a burger you like the brioche bun to be soft not crunchy. The mark up of drink is astronomical 4.95 for 330ml Stella. You can get a pack of 4 for that In a supermarket. Also if a colleague makes a mistake it’s might be a good idea to speak to them in private rather than making it public so that customers can hear. Not really professional

7 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quite a good experience to be honest

Quite a good experience to be honest. Lovely service, lovely food, lovely service.
If you think paying them a visit, try the salmon or the the steak. Lush!
This one was behind the the tower hotel on the little dock.

2 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Greenwich - Help out to eat out

Once again I made my booking online at the begin of August for the last day of the of the promotion help out to eat out. Booking was very simple picking what location you require, date and time.
upon arrival, we here greeted with a bid smile, and seated, the where tables tables not in use to keep the distance...
Now they where very busy and this was understandable given the promotion, and yes there was a long delay from the time we where seated to our orders being taken and food delivered for each course. Jess who was our main server she was very happy, helpful and efficient - even though she was very busy. There where a number items that were removed from the menu like hot chocolate with marshmallow, or doughnuts with ice-cream which is understandable so they are about to stay on top of the demand for service and food because of the promo. Again they where very busy for the time we got there to when we left, but I notice all the servers appeared to have a smile and help when required, we even had one of the manager assist in getting our mains. One of us ordered a tuna steak that came out under cooked, but they where happy to exchange it for another.
Sadly they are no long taking the love to shop vouchers.... we did
I always enjoy attending this branch, and I highly recommend if you are in the area, drop in, or for a guaranteed table, book online
I have already booked for November and look forward to catching up with the wonderful staff again

2 september 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Visited Cafe Rouge Woking last weekend…

Visited Cafe Rouge Woking last weekend and the service was appalling. When we walked in nobody greeted us. Once eventually noticed we were told we could sit anywhere. If they were busy I would of understood, but there were only 2 or 3 tables being used !!!
We sat at our chosen table and had to wait about half hour before our orders were taken and that was after me approaching the young lad who seemed to be the only staff member actually doing anything.
We even had to ask for the table to be cleaned.
The menu is over priced with small portions.
We even saw one of the staff sitting eating their lunch at one of the tables (with a plate full of chips !! ) rather than the minuscule portion we received. I don’t deny anyone their lunch but eating it at a table in front of paying customers should not be allowed.
We decided to share an apple and rhubarb crumble for a pudding, yet again the portion was so small (hardly any rhubarb or apple it it at all) and nearly £6, it wouldn’t of even fed a mouse.
Never again will I visit or recommend this place again. Avoid at all costs, you can get better value at places like the Harvester...

29 februari 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

We often visit Cafe Rouge in…

We often visit Cafe Rouge in Cheltenham. Sasha the Manageress is fantastic. Always tempers us and tries to meet our table preferences.
She is a great ambassador for Cafe Rouge.

Well done Sasha.

Sort we don’t know her second name.

Graham and Joyce Brown

18 februari 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cafe Rouge in Brighton Marina is a…

Cafe Rouge in Brighton Marina is a place to avoid. Once our favourite Sunday breakfast venue but no longer. Coffee took half an hour to arrive and was cold. Staff reaction was defensive. After 65 minutes breakfast still not served. No apology, no explanation. Very poor and we four will not return.

26 januari 2020
Review zonder uitnodiging

Is dit jouw bedrijf?

Claim je profiel om toegang te krijgen tot de gratis zakelijke tools van Trustpilot en versterk de relatie met je klanten.

Gratis account aanmaken

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer