I order over a month and half ago. The shipping address and billing address somehow got switched. I noticed it instantly and filled out contact form upload photos to show proof never got a response I... Toon meer
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Lees wat reviewers zeggen
I originally ordered the purple 1” flat iron but they wouldn’t be in stock until July 17th so I emailed for help someone responded ASAP and I changed the order to the mint green pair the order came fa... Toon meer
Bedrijf heeft geantwoord
The purple flat iron was back ordered cause I was wondering where my product was cause I hadn't got any tracking information yet. So I contacted customer service they were extremely pleasant fast resp... Toon meer
Bedrijf heeft geantwoord
At no fault to the company my order showed delivered my usps. After talking to their customer service (president of the company actually) she assured me we would get it sorted out. After a few days it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CaliCapelli is a woman-owned family business and manufacturer of high-quality premium hot hair tools and hair care products. Founded in 2009, with the main office in Houston, Texas 🇨🇱 https://calicapelli.com
Contactgegevens
Houston, Verenigde Staten
- 7025291219
- help@calicapelli.com
- calicapelli.com
I order over a month and half ago
I order over a month and half ago. The shipping address and billing address somehow got switched. I noticed it instantly and filled out contact form upload photos to show proof never got a response I also emailed them on numerous occasions never got a reply. I never received my product or refund. Communication sucks because they don’t have a customer service number only email which they never respond to Im so over it.
This straightener is great
This straightener is great. I was amazed on how well it works! Love the results. This straightener is amazing and great quality for the price. I'm really glad I bought this flat iron.

Antwoord van CaliCapelli - Professional Hair Hot Tools
So glad I purchased
So glad I purchased! The BEST hair straightener I had so far. It doesn’t snag and pull my hair like my previous flat iron. I totally recommend it!

Antwoord van CaliCapelli - Professional Hair Hot Tools
it was horrible
it was horrible, i received a email asking to pay them claiming they never received my payment that paypal reversed it which is a lie , even before this i bought one awhile back with a code and never received it . i emailed back stating i will not send any form of payment again ! trying to rip me off ! unbelievable

Antwoord van CaliCapelli - Professional Hair Hot Tools
I’m retiring my ceramic Chi
Amazing quality! So happy with my new pro series titanium flat iron. Thank you Maria Capelli for educating me about ceramic vs titanium 🙏 never go back to my ceramic chi

Antwoord van CaliCapelli - Professional Hair Hot Tools
I love my straightener so much I…
I love my straightener so much I ordered both my daughters and 2 granddaughters one.

Antwoord van CaliCapelli - Professional Hair Hot Tools
Couldn’t be happier with my recent…
Couldn’t be happier with my recent purchase pro-series titanium flat. My girlfriend tagged me on their page. Thanks 🙏

Antwoord van CaliCapelli - Professional Hair Hot Tools
I’m in love 😻 the smooth and round…
I’m in love 😻 the smooth and round design makes the perfect curled! Great quality! Very happy with my new flat iron
Honestly the straightners are amazing!
Honestly the straightners are amazing!! And the fact that they are so expensive and they always have promos going on to get a lot off us even better I just bought my 3rd one that shows they are amazing and customer service is awesome as well

Antwoord van CaliCapelli - Professional Hair Hot Tools
Love supporting local woman-ownwed…
Love supporting local woman-ownwed businesses. Amazing customers service and quality salon level hair tools. Maria knows her trade, she's a retired celebrity hair stylist, Google her 🔥
The customer service was 5-star
The customer service was 5-star! Fast and free shipping, tight and nice packaging and thank you for the free gift ❤️ I got a gold detangler. Happy to support local woman-owned business!
Super helpful and kind customer service
I bought a flat iron and it stopped working, I reached out to the company and they were so helpful…. Sending me a new flat iron. Super kind customer service. Thank you!!

Antwoord van CaliCapelli - Professional Hair Hot Tools
The team was fast
The team was fast, helpful and super nice. Thank you for your help and understanding. I love your product and very happy with it. It was a pleasure to have business with you .

Antwoord van CaliCapelli - Professional Hair Hot Tools
It’s a game changer!
I’m in love. My hair has historically not held a curl well even for an hour. This iron is a game-changer for me. I curl my hair in the morning and it lasts until I go to bed.. or until I ruin it by laying on the couch in the evening ;)

Antwoord van CaliCapelli - Professional Hair Hot Tools
Not What I Expected
I do want to love this company. I was so excited to try their high end straightener. When I receieved the product, I receieved someone else's shipping label inside. I did let them know as I wondered where my shipment info went to?! I then noticed no where on the site does it state the product is made in China but right on the box it has it. That really made me sad as I thought this was an american made product by a women ran business. Finally, I tried the iron. Ive had a high end stylist level straighterner for years and I was hoping this new straightener was just as high quality and worked even better. Unfortunately, it barely heats up. Im very saddened by this whole experience and feel like Ive wasted money 😢

Antwoord van CaliCapelli - Professional Hair Hot Tools
My hair looks better than before 🥰
I love CC pro straightener. Thank you so much for the excellent quality! I am very happy with it - my hair looks better than before. Yay 🥰

Antwoord van CaliCapelli - Professional Hair Hot Tools
At no fault to the company my order…
At no fault to the company my order showed delivered my usps. After talking to their customer service (president of the company actually) she assured me we would get it sorted out. After a few days it was still no where to be found. She just emailed me that she's going to file a claim with usps and send me a replacement!!! I will definitely do repeat business with this company!!!

Antwoord van CaliCapelli - Professional Hair Hot Tools
I purchase to hear ironers and…
I purchase to hear ironers and unfortunately both of them don’t work. I’ve been trying to get in touch with someone to help me with them but no response as well. Can someone please call me or email me

Antwoord van CaliCapelli - Professional Hair Hot Tools
Great product
I received my order in less than a week after ordering. I love the design of the iron because it helps style my hair. The iron styles my hair and leaves it looking silky without damaging it. I would definitely recommend!

Antwoord van CaliCapelli - Professional Hair Hot Tools

Antwoord van CaliCapelli - Professional Hair Hot Tools
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