The customer service is amazing, specially Jeff S! I'll definitely be back for all my mtb needs!!! Purchased pretty much all the components needed for a new Pivot Firebird custom dream build!!! Everyt... Toon meer
Bedrijf heeft geantwoord
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The customer service is amazing, specially Jeff S! I'll definitely be back for all my mtb needs!!! Purchased pretty much all the components needed for a new Pivot Firebird custom dream build!!! Everyt... Toon meer
Bedrijf heeft geantwoord
+Products availability, friendly website and good offers. +Excellent packaging. -high cost shipping charge, others stores charged me half of what I paid you. -it took long time for delivered.
Bedrijf heeft geantwoord
Very large selection of bicycle components at competitive prices. I was able to find all the items I needed at Cambria Bike. Shipping was fast and efficient.
I don't shop at Cambria exclusively. But, I've never had a bad experience shopping with Cambria. What I order is usually the best available price & it arrives promptly. What else needs to be said?
Bedrijf heeft geantwoord
At Cambria Bike we are passionate about sports, cycling and healthy living. We pride ourselves on the quality of the products we sell, speed of delivery and first-class customer service. Our mission is to “Sell the world’s coolest bikes from the best place on Earth”.
Commerce Way 1645, 93446, Paso Robles, Verenigd Koninkrijk
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Antwoord van Cambria Bike
Excellent customer service!! I’ve been a CBO customer for years. I recently purchased a Brake Bleed kit that arrived damaged. Alan F at CBO immediately took care of the problem and I was back on the trails! Thanks to the level of customer care from Alan and CBO, I am confident that they will stand behind the products they sell and I will be a loyal customer.

Antwoord van Cambria Bike

Antwoord van Cambria Bike
Great price for my Santa Cruz Skitch. It was a demo bike and came in basically new condition. Shipping was extremely fast.

Antwoord van Cambria Bike
Cambria Bike shop is the best of the best. The kindness and support they showed my son went above and beyond. Not only do they provide exceptional service, they support the community and the kids with such genuine care. Thank you for all you did and continue to do. If you’re choosing between where to go- make your way here.

Antwoord van Cambria Bike

Antwoord van Cambria Bike
Cambria have great prices, perfect customer service. Would highly recommend.

Antwoord van Cambria Bike

Antwoord van Cambria Bike
They sent me the wrong size stem. I emailed this problem. Their warehouse manager emailed me. I followed his instructions. It’s been 1 week and they still have not sent me a return authorization number. This will be at least a 4 week process. I’ve been buying bike parts online for over 20 years and never had such a delay…

Antwoord van Cambria Bike
No issues when it comes to purchasing from you guys and I’m all the way on the other coast!!!

Antwoord van Cambria Bike
I have tried to return an item, but never received the email with instructions. Tried calling but it does not go through and hangs up. Then sent a separate email and still have not heard back.
I love Cambria Bike. The shipping is fast and packaged well, the prices are outstanding, and the variety of gear is awesome!

Antwoord van Cambria Bike
I was charged sales tax for a pair of shorts in Minnesota (there is no tax on clothes). When I asked about this I was told per their third party vendor it was correct. Only when I threatened to return the shorts was I refunded the tax "as a courtesy". Buyer beware if you are from a state with no sales tax.
The bike arrived in nice packaging and undamaged. Assembly was easy and straightforward though some folks might like an instruction manual (weblink) for the more complex things like proper fitment, shock maintenance and management, and basic maintenance.
I did the tubeless changeover and though a bottle of sealant was included, rim stems were not so there’s a trip to the bike shop in middle of the changeover. In addition the rim tape was improperly installed and leaked immediately upon inflation. Looking around the rim, I noticed sharp spoke eyelets and one eyelet had a sharp curly cue of aluminum slag in it. After deburring the eyelets, removing the aluminum slag, cleaning, retaping the rims, and installing valve stems the rims were noticeably out of round. For a new bicycle, I would’ve hoped for much better wheel build quality.
A pump for the rear suspension would’ve also been nice as it was inflated to 100#’s which resulted in massive rear end sag and an equivalent amount of pedal strikes on the first ride. Another trip to the bike shop and more adjustments made some of which were to be expected. Handlebar needed to be cut down which is also a personalized tweak that I had expected to make where other purchasers may not.
Bike quality is good out of the box. Beautiful bike. Still not sure what it weighs, but it is significantly more hefty from my last ride. Low end components still good enough to get a feel for the underlying high end geometry frame. Brakes made me nervous at first, but they’re gripping well enough now. Only complaint at this point is cheap paint that scratches easily which has nothing to do with CAMBRIA other than that they sell the bike.
Other than what is listed, we had a little go around on discounts and billing. Bike arrived 10 days after purchase. 6 rides in, evaluating, and enjoying the tubeless setup (new to me) & CAMBRIA delivered a nice product to my doorstep while adhering to their policy.
PS The free dingy bell lasted two rides. Nice touch though.
Edit: they responded to the email. I think just expect longer delays.
They have been very helpful and the rest of the bike also arrived after 3 days.
I ordered an ebike but they just sent me a basket.
Sent them an email and no response after 36 hours.
Called their number left a voice mail, no response yet.
Called their number many many times and they never pick up the phone.

Antwoord van Cambria Bike
Quality products at great pricing. Orders fulfilled and shipped quickly.

Antwoord van Cambria Bike
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