Easy online ordering, delivered in the stated time scale. We were a little worried about getting wine by post but this was proved wrong, the packaging was brilliant and all was delivered in one piece.... Toon meer
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Lees wat reviewers zeggen
I came across a delicious Australian wine at a lunch. A quick internet search revealed CWM to be the principal stockist. I had never dealt with them before but ordering was a cinch and the wine arri... Toon meer
I stumbled upon this gorgeous shop after attending an event in Cambridge and having time before my train home. I am so glad I found this treasure trove. It's like entering a magical Aladdin's cave wit... Toon meer
Throughly excellent service and will recommend to my friends. I bought a number of the highly appreciated and well crafted bottles of the Navajas reserve Rioja for a large dinner party. The order ar... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
UK's Most Awarded Independent Wine Merchant, founded in 1993. 1000 wines, 800 spirits and great range of craft beers and ciders in stock. "Real wine by real people" - we focus on supporting family growers and small winemakers all over the world. Free national delivery over £120, free local delivery over £60. Most orders the same or next day.
Contactgegevens
31 Bridge Street, CB2 1UJ, Cambridge, Verenigd Koninkrijk
- 01954 214519
- orders@cambridgewine.com
- cambridgewine.com
4,9
Uitstekend
444 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Nearly five stars
It would have been five stars but for a delivery issue with the original couriers. Five stars for the speedy resolution once CWM were made aware of the problem though.
1 september 2023
great price......speedy delivery
30 augustus 2023
Excellent pricing and delivery
Excellent pricing and delivery , with a very extensive cellar of first class wines.
27 augustus 2023
Delivery was delayed :(
Delivery was delayed :(
Ordered on Friday and it was delivered on Wednesday. This has never happened before.
24 augustus 2023
Antwoord van Cambridge Wine Merchants
HI, I'm sorry to hear this. The order was placed on a Friday afternoon, and as there are no deliveries over the weekend or bank holiday, at best it could have arrived one day earlier. I will have our team edit the confirmation email to make it clear we do not deliver on bank holidays.
Good efficient service
8 augustus 2023
Good service website clunky
Good service, but website very clunky, difficult to find the specific wine I was seeking
6 augustus 2023
Antwoord van Cambridge Wine Merchants
Hi, Sorry to hear about the difficulties with the website. We are working on improving it, so hopefully you'll visit us again and find it a better experience.
Good selection of wines
Good selection of wines. Ordered on a Saturday and my order was delivered Tuesday!! Good communication and delivery info. Will definitely order from them again.
4 augustus 2023
Great service and fantastic wine.
29 juli 2023
Easy to purchase but poor presentation
Straight forward to buy the voucher but a shame it was an ordinary email not really a gift card. Also didn't realise that vouchers have to be used in 1 transaction - I would have bought several smaller ones if I'd known that in advance.
Thanks for your prompt reply. Here are the T&Cs on the gift certificate I received:
"Terms & Conditions: This voucher can only be redeemed before the Expiry Date in one
single transaction via **"our website**, or in our Cambridge city centre
locations. It is not valid in our Royston and Ampthill shops. The voucher value is applied
to your order after other discounts and has no direct cash redemption or resale value."
This does not agree with your reply - one or the other needs updating!
13 juli 2023
Antwoord van Cambridge Wine Merchants
Hi - I'm sorry you're disappointed in our gift certificate. I'll look into making it clearer that it is an email and not a physical card.
On the single transaction - that's not actually correct. You can use it across multiple transactions. Were you told this by someone in the company? If so, first, I apologise that they gave you the wrong information. Second, I'll make sure people are aware that the certificates can be used across multiple transactions.
Ah - thank you for that. I'll have to get that updated. I don't know why it says that, but thank for you letting me know!
Excellent service
Good selection of wines, helpful staff and very prompt delivery.
30 juli 2023
Review zonder uitnodiging
Great and prompt service
This was the first time we used the company, and were very impressed with the speed of service. Will definitely use them again.
11 juli 2023
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