Cambridge Wine Merchants Reviews 

The product line I wanted was marked on the website as "Free shipping available", which was great news as I did not want to place an order to the minimum value (£120) that would normally qualify for free shipping. However, when I tried to place my order I got a message saying the wine in question was not eligible to be shipped to my address - even though I hadn't actually entered an address!

When I emailed customer services they couldn't have been more helpful. I got a prompt and friendly response saying that there must have been a data entry glitch, which would be sorted with all speed. The person who responded said that he thought the free shipping offer might have been an error too, but said that he'd ensure that it wasn't removed until I'd managed to place my order. He was as good as his word - within an hour or so I was able to place an order for four bottles of my chosen wine with free shipping, and duly received the wine a couple of days later.

This was not the first time I've had recourse to Cambridge Wine Company's customer services (they do seem to be slightly prone to website glitches!). The previous occasions were marked by exactly the same sort of prompt, friendly and helpful response, whether by email or phone. I will, I'm sure, continue to buy wine from them from time to time, as their range is excellent too.

Broad choice of wine from a wide geographical area and different price points; however, I had to cancel a ticket last minute and didn't find any link to do this online. I asked at event the reception, for either a refund or wine voucher, and was told someone would get back to me which did not happen.

fantastic product, fast delivery and excellent driver.

Fabulous wines and service, takeaway and having a drink in.

Wonderful service from Cambridge wines.

Great wine. Good price, very fast delivery! What more could anybody want?

Excellent merchant. Good pricing, quick delivery, good communications.

Hal and Jay were excellent as usual. The food of wine as ever were amazing and perfectly matched. We’ve been to several of these now and look forward to coming back again. John and Alison.

First visit today, managed to win the best seats in the house. Super waiters even whilst so busy with sunny visitors. Wine, snacks, location, company all absolutely to be repeated.

Wine was delicious according to recipient (it was a present for daughter for her birthday bash in college). Very swift delivery too.

Ordered on a Sunday before bank holiday and I was surprised it was delivered the next day. Very efficient service.

They offered what I wanted and it was efficiently dispatched.

Throughly excellent service and will recommend to my friends. I bought a number of the highly appreciated and well crafted bottles of the Navajas reserve Rioja for a large dinner party. The order arrived exactly how it should have done, two days after placing the order (one day due to late placement of the order for processing and overnight delivery). For the wines I buy and seek this will now be my merchant of choice. Ships before expected and arrives in great condition, which is something that can’t be said for all merchants. Great communication throughout. Thoroughly recommend.

Great wine, delivered as expected

Prompt delivery.

It’s so easy to send a great bottle of wine with Cambridge Wine Merchants and I love to choice and advice available in the shops. Also great to have to the option to drink there as well, perfect!

Excellent selection and service