Meget fint produkt som dog skulle returneres. Både pr mail og på telefon har jeg x mange forgæves forsøgt at få kontakt til firmaet som på hjemmesiden lover returlabel, som jeg jo så aldrig har fået.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My package didn’t arrive within two weeks, until I called to ask what had happened. They send me the new Package right away but they sent it to another package station, which was much further away tha... Toon meer
Bedrijf heeft geantwoord
The zipper broke the third use. I made the mistake of letting AI tell me this was a quality brand, but it is not a quality product at all.
Bedrijf heeft geantwoord
I am very happy with both the service and the products. The delivery was very fast, and the products are of excellent quality. Everything arrived as expected, and the overall experience was great. I w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our story began in 2012, not just as a brand but as a heartfelt pursuit: to create timeless design, poetic details, and meaningful pieces that honour the quiet beauty of childhood. Cam Cam Copenhagen was founded by architect Sara Giese Camre, inspired by the arrival of her first child and a longing for baby essentials that were not only practical, but also beautiful, calming, and made to last. From our studio in Copenhagen, we design with both heart and hand – blending the clean lines of Scandinavian heritage with a sense of warmth and presence. Every print is drawn by hand, and every piece is thoughtfully crafted with the belief that the objects we surround ourselves with shape the memories we carry – from whispered bedtime stories and bathtime giggles to tiny hands clutching something soft amid the magic mess of family life. We believe in slowing down and creating with intention. Our collections are made to be passed down, not replaced – designed to be loved and woven into everyday moments, not just for a season, but for years to come.
Contactgegevens
Nordre Fasanvej 113, 3, 2000, Frederiksberg, Denemarken
- +45 93 55 55 06
- customer_service@camcamcopenhagen.com
- camcamcopenhagen.com
3,1
Gemiddeld
72 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Average experience
The delivery took too long (delivered 16 January, ordered 22 December). The nappy/diaper bag arrived without the small changing mat that should have been included in the price.
22 december 2025
Antwoord van Cam Cam Copenhagen
Hi Luis,
Thank you for your review! We are very sorry to hear that this was your experience.
Your order was placed right before the Christmas period, when our warehouse was closed for a few days for the holidays, and delivery companies were also, as always, experiencing a very high volume of parcels. Of course, we completely understand that the wait may have felt long, and we are really sorry for the delay.
We are also sorry to hear that the diaper bag arrived without the small changing mat that should have been included. That should definitely be there. Please feel free to reach out to us at customer_service@camcamcopenhagen.com, and we will be more than happy to help you with this and find a good solution.
Thank you for bringing this to our attention! We hope we get the chance to make this right for you.
Kind regards,
Cam Cam Copenhagen 🎀
Antwoord van Cam Cam Copenhagen
Hi Kristina,
Thank you so much for your kind words! It truly means a lot to us. We are so happy to hear that you were pleased with the delivery and the quality of the products.
Thank you for being part of our journey. We are very glad we could bring you a little bit of joy. 🫶
Warm regards,
Cam Cam Copenhagen 🎀
Antwoord van Cam Cam Copenhagen
Hi Marta,
Thank you so much for your lovely review! We are truly happy to hear that you love the products and appreciate both the quality and the design.
Thank you for being part of our journey, it means a lot to us, and we are so glad we could bring you a little joy. 🫶
Warm regards,
Cam Cam Copenhagen 🎀
Good quality
Good quality and nice patterns for baby’s products! They make great gifts!
21 november 2025
Antwoord van Cam Cam Copenhagen
Hi Zina,
Thank you so much for your kind words! We are delighted to hear that you are happy with the quality and patterns. That means a lot to us.
Thank you for being part of our journey. We are so happy we could bring you a little bit of joy. 🫶
Warm regards,
Cam Cam Copenhagen 🎀
Svarer desværre ikke på mails.
Svarer desværre ikke på mails.
Har sendt flere mails vedr returlabel.
27 november 2025
Antwoord van Cam Cam Copenhagen
Hej,
Det er vi virkelig kede af at høre. Det er bestemt ikke den oplevelse, vi ønsker at give.
Vil du være sød at sikre dig, at din mail er sendt til customer_service@camcamcopenhagen.com
? Du er også meget velkommen til at ringe til os på +45 93 55 55 06 - så hjælper vi dig med det samme.
Vi vil rigtig gerne hjælpe dig med din returlabel og få løst sagen hurtigst muligt.
Venlig hilsen
Cam Cam Copenhagen 🎀
Antwoord van Cam Cam Copenhagen
Hi Mathias,
Thank you so much for your lovely review! We are really happy to hear that you are satisfied with both our service and our products - that means a lot to us.
Thank you for being part of our journey. We are so glad we could bring you a little bit of joy.
Warm regards,
Cam Cam Copenhagen 🎀
Antwoord van Cam Cam Copenhagen
Hi Jo,
Thank you for your review, and we are sorry to hear that the delivery did not arrive within the announced timeframe.
We always do our very best, but unfortunately some delays can occur for different reasons and are not always in our hands. We completely understand the frustration and apologize for the inconvenience.
If you need any help, please feel free to contact us at customer_service@camcamcopenhagen.com
- we are so happy to help! 🫶
Warm regards,
Cam Cam Copenhagen 🎀
Didn’t receive my items and tried to…
Didn’t receive my items and tried to contact the customer service but haven’t heard back.
25 augustus 2025
Antwoord van Cam Cam Copenhagen
Hi Irena,
We are very sorry to hear this - that certainly isn’t the experience we want for our customers.
Our team is doing its very best to get back to everyone as quickly as possible, but if you haven’t received a reply yet, it may be that your message hasn’t reached us. Please try emailing us again at customer_service@camcamcopenhagen.com. You’re also very welcome to call us at +45 93 55 55 06, and we’ll be happy to look into this for you right away.
We truly want to help and make this right 🫶
Warm regards,
Cam Cam Copenhagen 🎀
Sent back within a week so I never got…
Sent back within a week so I never got my package…
26 augustus 2025
super qualität 👍…
24 juli 2025
I did Not receive my Money Back!
Bestellung: #77565
Ich habe mein Geld die 75 Euro immer noch nicht erhalten!
Seit mehr als zwei Wochen habe ich die Retoure zurück geschickt , und noch keine Antwort erhalten.
Obwohl ihr Feedback war dass sie das Geld schicken sobald es im Lager eintrifft...
Sollte schon längst angekommen sein!
30 juni 2025
Review zonder uitnodiging
They did not reply to my email.
They did not reply to my email.
The product wasn't good quality
22 mei 2025
Antwoord van Cam Cam Copenhagen
Hi Julia,
I’m really sorry to hear that you didn’t receive a reply to your email – our sincere apologies for the inconvenience. I wasn’t able to locate any message from you in our system, so I’ve just sent a new email to the address you provided with your order.
I’d really like to help resolve this for you, and I look forward to hearing back from you soon.
Best regards,
Noemi, Cam Cam Copenhagen
Rigtig god og hjælpsom service
Rigtig god og hjælpsom service, og meget venligt personale. Og har modtaget de smukkeste møbler.
22 mei 2025
Antwoord van Cam Cam Copenhagen
Tusind tak for dine søde ord, Nicole! Det glæder os virkelig meget at høre, at du er tilfreds med både vores service og dine nye møbler. 💛
Noemi, Cam Cam Copenhagen
Rigtig god kundeservice
Rigtig god kundeservice!
Jeg rakte ud til kundeservice da jeg havde et spørgsmål vedr. nogle varer fra Cam Cam. Jeg fik hurtig respons og hjælp! Kæmpe ros til Noemi!
2 mei 2025
Review zonder uitnodiging
Antwoord van Cam Cam Copenhagen
Hej Rana,
Tusind tak for din søde anmeldelse – det betyder virkelig meget! 🙂
Noemi, Cam Cam Copenhagen
Very high quality product
Very high quality product, all materials stay soft after years of washing machine and dryer. Definitely worth the price
24 maart 2025
Antwoord van Cam Cam Copenhagen
Thank you so much for your kind words, Bérangère! 🌟 We're so happy to hear that the quality of our products holds up even after years of use – that’s exactly what we aim for.
Thanks again for your support – it truly means a lot! :)
Noemi, Cam Cam Copenhagen
I’ve ordered from this site several…
I’ve ordered from this site several times. The textiles are of excellent quality and beautiful design. Highly recommended!
24 maart 2025
Antwoord van Cam Cam Copenhagen
Thank you so much for your lovely review, Milica! :) We're thrilled to hear that you love the quality and design of our textiles. Your recommendation means a lot to us! 💛
Noemi, Cam Cam Copenhagen
Quick delivery and super quality😍I’m in…
Quick delivery and super quality😍I’m in love with my new Moms Bag💗
24 maart 2025
Antwoord van Cam Cam Copenhagen
Thank you so much for your nice words! We are very happy to read that you are satisfied with your new changing bag. ☺️
A sunny greeting from Copenhagen,
Noemi, Cam Cam Copenhagen
Antwoord van Cam Cam Copenhagen
Merci beaucoup pour ton avis positif, Claire! Nous sommes ravis que tu sois satisfaite de la rapidité de la livraison. ☺️
À bientôt,
Noemi, Cam Cam Copenhagen
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