Candles & Oud Reviews 

Placed an order. Received a torn envelope with a gift box lid and some ribbon inside and no perfumes . Sent an email to the refunds email address given on the website and got an automated "this email address is not monitored" reply. Not at all happy and now have to attempt other means to get a full refund

Well after receiving a lecture on shopping by my sister at Canary Wharf, I was in Westfields going to meet her from her home shopping duties when i was approached by a lady at Candles & Oud, ohh gosh what subtle but effective sales/customer service skills! i was impressed and the packaging was amazing, definitely worth the price, albeit my sister was not impressed but hey ho🎈

Perfect and special by naz highly recommend the fragrance is very quality and the service is extremely good. Recommend to everyone.

Ashish, was very patient and had multiple amazing recommendation's for layering up until I found the combination I was looking for! Thank you very much

Naz gave us lovely service

Naz was amazing at Candles of Oud in Westfield Stratford! He was super friendly and patient, and really helped me find the perfect fragrance without any pressure. He knows his stuff and made the whole experience enjoyable. He has amazing customer service skills we ended up buying 7 perfumes! The best sellers Night in Paris and Amber Oud. Definitely recommend asking for Naz if you pop in for a good experience!

Naz - made a great deal and really liked the fragrance really recommend at Westfield Stratford

Amazing scents. Excellent customer service from Kabir in Manchester.

Naz is great we end up buying two instead of one

Very good communication, very adjusting, good customer service the server was Mazin.

Great service, great perfumes, overall Great experience. The person that served me was Po and she was great.

Great service, very helpful, staff. My fragrance was beautifully packaged and spritzed'❤ I will be back again..so many wonderful oil based fragrances to choose from.

Naz, top tier service

Only took two days to be delivered very fast and efficient, the perfume on the other hand smells amazing got many compliments

Naz was amazing and helped me pick such a unique scent in such a friendly way . Definitely recommend to come back and always ask for naz!!

came to get a gift for my mum ended uo getting one for myself with naz hes great

Naz was an amazing seller, he helped me picked the perfect scents and I’ve brought 4 perfumes thinking I was only going to buy two! Thank you Naz I will definitely be coming back :)

Mahnoor was so kind and very helpful. I never write reviews but I learnt a lot from speaking to her for a bit lovely perfumes too🩷

Good experience, the rep was very knowledgeable and polite