Candles & Oud Reviews 

staff was very helpfull and friendly.

The staff member was very helpful and she knew her items.

Great customer service! Very friendly staff and explained the products well.

Staff is really friendly. Scents are nice.

I was recommended by my colleague to pop into candles and oud for some new niche frangrances, I was so pleasantly surprised as I usually only buy in Dubai, T was absolutely amazing! She provided exactly the experience a frangrance boutique should offer. She was so incredibly patient, passionate and provided such a memorable experience. By the end of the shop, I had every single fragrance card and decided to keep them all because I want to shop with her again! She listened attentively to what I like, she watched which fragrances I continuously smelt, and easily sold me a gift set where I got my favourite fragrances for a fantastic offer! If anyone goes to the Cambridge boutique, look for T! She really knows what she’s doing, I will definitely be coming to be served by her over and over again! Thankyou so much! You’ve gained a loyal client ❤️

It's very nice

Alishba was a very helpful sales assistant. Helped me choose the best perfume for me and I will definitely be a returning customer. Came all the way from Birmingham and was greeted with Alisha’s great service. Huge thanks to her. Will definitely be coming back

So friendly came all the way from glasgow back to trafford centre just for the amazing scents and especially amazing service from workers

I was at the Westfield Stratford branch, Ramisa really looked after me today and gave excellent customer service. She listened to the description of what I wanted and went through with me what smells matched what I was looking for and we got there in the end. Amber Oud and The Duchess for the win! Candles&Oud should do something to reward her as she truly made my experience to be great!

Eleni and t were great helps will be back for sure

Amazing service - great fragrances. The staff are very knowledgeable and don’t “Push” for a sale.
Mysha was amazing and knew her stuff - Thank you 🙏🏽

Ramisa was a really nice and helpful person to work with. She found me the perfect perfume I needed. Thank you so much !

Ramisa was amazing and soo welcoming and helpful. Great with sales

Good one good smell

Mashaa allah the perfumes was very amazing. And the guy mamul bhai is so friendly and helping nature person.
I like his customer service.

Eleni, was very helpful! I've never shopped for perfume before and she walked me through everything, explained the different profiles and didn't make me feel rushed.

Great to have an independent shop with a relaxed atmosphere.

Ms Ann recomended me Adventure!
Smell is so great! Also she is so kind!
I want to buy another perfume again!

The lady who works here allowed us to smell a really nice perfume and it smelt delicious and she was very helpful so the answering our questions