Capital on Tap Reviews 17.807

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

AMAZING It was set up in hour and i just created a vertual card and paid a massive bill withought any issues. Support is super responsive. Yes the interest rate is high but if you want to get points o... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been with COT for several years, and they have been helpful, attentive, supportive, and genuinely helpful to me and my business through thick and thin. Fantastic service and genuinely a reliable... Toon meer

Beoordeeld met 5 van de 5 sterren

Super easy to sign up, easy to deal with team when they had queries during the application process. Card was delivered really quick too, highly recommend capital on tap

Beoordeeld met 5 van de 5 sterren

Business credit It was so easy to apply for the credit card through the bank. Quick response and I like the usability of the card. I have set up cards for my managers. I have found this easier the... Toon meer

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. Cashback-aanbieder
  3. Financiële instelling

Info over Capital on Tap

Geschreven door het bedrijf

At Capital on Tap, our mission is to make running a small business as easy as possible.

We understand that the day-to-day operations of a business can be challenging, which is why we've developed tools and resources that empower business owners to streamline their operations, access fast funding, and earn rewards.

So, if you're looking for a better way to run or grow your business – whether you’re an electrician wanting to buy supplies for your next job or a consulting company wanting to consolidate your team's spend – join the 200,000 businesses across the UK and the US that have placed their trust in Capital on Tap.

The credit card built for small businesses

Geschreven door het bedrijf

- Uncapped 1% cashback with no annual fee
- Practical credit limits up to £250,000
- Free company cards with spend controls

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

18K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 1 van de 5 sterren

Tried to use you Bill Pay with a test…

Tried to use you Bill Pay with a test payment - you refused to process... nothing else to say...

14 april 2026
Review zonder uitnodiging
Logo Capital on Tap

Antwoord van Capital on Tap

Hi Chris,

Thank you for your review, we do apologise for the experience you have had. We have communicated with you via email highlighting your concerns.

If there is anything you would like to discuss further, you can respond to the email that has been sent. Alternatively you can call our customer support line on 020 8962 7401 which is available 24/7.

Best wishes,
Capital On Tap

Beoordeeld met 1 van de 5 sterren

Account Suspended -poor customer service

I had a 50k limit on my card with a large balance and had my accountant suspended due to a change in my 'personal ' credit score. Not business!
No warning. No notice. Suspended one week before going abroad. Review was set for 90 days. I phoned them at the time and they didn't care citing company policy. I did explain i was renovating my house so cashflow was tight but the lady said the computer said 'no'.

We are now well past that 90 day review date and still no news. Personal credit score is now good according to Experien. Still no Review forthcoming...we are now in April 2026, I was suspended in October 2025.
And this was just before they increased by APR to 3.5% per month. Over 40% per year.
I have now paid off my balance in full as of today.
It will be interesting to see if I am now reinstated and my suspension lifted!

Best to Avoid this company.
They were good to begin with and started out with a reasonable APR of 9.9% per annum which draws you in to providing quick and easy capital but as soon as start building a large balance they will try and trap you increasing APR.

14 april 2026
Review zonder uitnodiging
Logo Capital on Tap

Antwoord van Capital on Tap

Hi Alexander,

Thank you for your review, we do apologise for the experience you have had, however I have just reached out to you regarding this if you could please refer to the email I have sent.

Alternatively you can call our customer support line on 020 8962 7401 which is available 24/7.

Best wishes,
Jayda

Beoordeeld met 3 van de 5 sterren

Easy to apply

Easy to apply, poor interest rate if card isn't cleared in full. Would never have left a 3/5 rating had I not been bombarded with messages asking for a review.
I don't need a million emails to read every time you sneeze.

UPDATE: Thanks for your reply. I work in FS so I'm capable of reading a credit agreement, and if you read my feedback I wasn't really complaining about that, just pointing out that ~40% APR is expensive.
It was more of a grumble about the email bombardment, which you did not acknowledge or address. 3 /5 stars remains unchanged.

13 april 2026
Logo Capital on Tap

Antwoord van Capital on Tap

Dear Adam,

Thank you for your review. We really appreciate you taking the time to provide us with your feedback.

We pride ourselves on our transparent pricing structure and ensure that your limits, rates and repayment details are clearly communicated before entering into an agreement.

We also check in on all of our accounts every few months to see if we can improve them!

Please do call our team on 0208 962 7401 if you would like to discuss this further.

Best wishes,
Capital On Tap

Beoordeeld met 5 van de 5 sterren

AMAZING It was set up in hour and i…

AMAZING It was set up in hour and i just created a vertual card and paid a massive bill withought any issues. Support is super responsive. Yes the interest rate is high but if you want to get points on all your spend and dont plan on having a balance for long or at all then would 100% recomend the card

9 april 2026
Beoordeeld met 2 van de 5 sterren

Looks Like a Credit Card, Acts Like a Debit Card

Very poor dispute support.
I raised a dispute with clear evidence that a service was not as described, yet Capital on Tap repeatedly pushed me back to the merchant instead of properly assessing the case. The process felt rigid and unhelpful, with little real support.
For something marketed as a credit card, it behaves more like a debit card with rewards. You pay in full each month, but when something goes wrong, you’re largely left to deal with it yourself.
At that point, you might as well just use your bank card.

12 april 2026
Review zonder uitnodiging
Logo Capital on Tap

Antwoord van Capital on Tap

Hi there,

Thank you for sharing your experience. We're sorry to hear that you were left feeling frustrated after engaging with our dispute process. We understand how important it is to feel supported, especially when raising a concern about a transaction.

While we’re unable to discuss account-specific details here, we want to reassure you that all dispute claims are assessed thoroughly in line with the Visa rules and our internal procedures. If you'd like to discuss your concerns further or provide additional feedback, please don’t hesitate to get in touch with our team directly — we’re here to help.

Thank you again for your feedback.

The Capital on Tap Team

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