Carcart Reviews 

150
TrustScore 2.5 uit 5

2,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Very poor dealership. Offered me an insulting low-ball part-ex price for my Renault car because they didn't really want it. Were only interested in profits and not doing a good deal. I decided to not... Toon meer

Beoordeeld met 1 van de 5 sterren

If you want problems buy from here, worst decision i ever made buying a car from this business i spent 12k cash and i have spent nearly 3k on repairs and the car is still not right, the warranty we wa... Toon meer

Beoordeeld met 5 van de 5 sterren

Surprised with some of the negativity on her … I purchased a Nissan qashqai last September and have not had one issue with … saw it online on the Friday , test drove it Saturday , picked it up on the... Toon meer

Beoordeeld met 1 van de 5 sterren

Awful experience with this 'dealer'. Anyone looking to buy a car from carcart please take a professional with you to check over. The stock may look clean and up to scratch but in my case was hiding a... Toon meer

Bedrijfsgegevens


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

150 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,4

Alle reviews

(150)

23 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent efficient service from Jordan…

Excellent efficient service from Jordan from start to finish helpful and took time out with my queries about my part ex and the new car I bought would definitely recommend to anybody buying a second hand car well done guys 5 star service

8 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really happy to by a car from carport…

Really happy to by a car from carport in Willenhall.
Will was really helpful answered all my questions and made me feel relaxed brought the car the same day when I viewed and test drove will made sure the car was ready to pick up he even washed a valeted the car himself on a bank holiday before closing so I could drive away same day top bloke 10 out of 10 thankyou

1 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience buying a car from…

Great experience buying a car from here. Was so easy. No pressure to buy. Very friendly happy guy who sorted out the sale and part exchange. Car was fully checked. New service and long MOT great warranty too. 100% recommend

25 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible customer service …

I bought the car last year and cruise control fault came up , they ensured me it would be fixed by the time I bought the car. When I got home with the car, the fault came back up. I have contacted them multiple times and heard nothing back but a snotty reply. Months later, I try cancel my warranty and they have done the same thing, ignore all of my emails! Such a scam

25 april 2023
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

Hi Megan, I am sorry to hear that the issue had arisen again and from the archived files we have regarding your claim. We had emailed you regarding this to come and we will investigate and even ordered the parts but if you would like to contact us on support@carcart.co.uk to look into this further for you, we are more than happy to try and resolve the matter.

Beoordeeld met 5 van de 5 sterren

Great and simple service

Easy guys to deal with Q5 was as described in ad would buy from again

23 april 2023
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

Thank you for the feed back and we are glad that our team delivered to the best of their ability to deliver such great service.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. As soon as i arrived Jordan was very helpful. Left me to look around the vehicle and let me test drive it on my own.
Ask if everything was alright and if i had any consorts with it.
From start to finsh very professional and couldn't or asked for a better service and transaction.
100% recommend anyone looking to buy a used car, to give theses guys a call. Won't be disappointed 👍

14 april 2023
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

Hi Tristan, thank you for the review and glad to hear the journey of purchasing your new vehicle was so comfortable and please you would recommend us further.

Beoordeeld met 5 van de 5 sterren

Great!

Easy purchase, cars in good state and prepared for purchase.

8 april 2023
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

Thank you for the great review and wish you all the best with your new purchase.

Beoordeeld met 5 van de 5 sterren

The whole experience was brilliant

The whole experience was brilliant
Jordan was excellent made you feel comfortable.
Highly recommend carcart

8 april 2023
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

Thank you for the review and feedback Scott and wish you all the best in your new vehicle.

Beoordeeld met 5 van de 5 sterren

Very confident and quick working

Very confident and quick working. The team explains me everything to know about the car. They told me that they will helm with everything I need, I am very thankful.

11 maart 2023
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

Great to hear and thank you for the feedback and wish you all the best in the future from the Carcart team.

Beoordeeld met 5 van de 5 sterren

Jordan was amazing he was so helpful…

Jordan was amazing he was so helpful from start to finish I was purchasing the car for my husband and he was patient with us and he was amazing as we have our son 17 next year just based on our experience with Jordan I would come here and purchase another car for myself my husband or even our son when the time comes

11 maart 2023
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

Thank you for the kind words and glad your experience was an enjoyable one and look forward to seeing you in the future.

Beoordeeld met 5 van de 5 sterren

Amazing!!

Yesterday, was a really tough day, pass my test and went to a dealership who lied and manipulated, I had been turned away at 5.30 with Carcart closing at 6 I thought I’d try there Will who I spoke to was incredible! One of the politest and well spoken lad I’ve ever spoken to! Got me my dream car with zero hassle literally 20 minutes before closing amazing experience! And 110% will be bringing all custom here thank you will!!!

8 maart 2023
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

We are grateful for the feedback and glad we could make the first purchase of your many years of driving, the purchase of your first car comfortable and hassle free.

Beoordeeld met 5 van de 5 sterren

I saw the car on Autotrader

I saw the car on Autotrader. I spoke with Jordan and the service he provided was first class. From the first phone call to picking the car up he made everything so smooth. He outlined other add on products which were very helpful. Will definitely be recommending Carcart and will be going back for sure.

23 februari 2023
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

Thank you for your review and we are glad the journey in which purchasing your vehicle was and enjoyable one and look forward to your future custom.

Beoordeeld met 5 van de 5 sterren

Fantastic

My Carcart experience was fantastic, would recommend them to everyone, informative, fair priced cars, drive off the forecourt with my new car the same day, over the moon with my purchase 😊

9 februari 2023
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

Thank you for your feedback Maggie and we hope you are as happy with the car as the service we provided.

Beoordeeld met 5 van de 5 sterren

I am very happy with the service…

I am very happy with the service provided. My transaction was quick and stress free. Jordan was very friendly and helpful.

16 februari 2023
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

Thank you for your review and feedback and glad we upheld a good service and always glad to hear our staff are representing us in a great light.

Beoordeeld met 5 van de 5 sterren

Very happy with the car

Very happy with the car, thank you

22 oktober 2022
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

Thank you for the review and glad we could help get you into a car you are so please with.

Beoordeeld met 1 van de 5 sterren

Poor level of service

I have emailed twice with no reply and called on 03330509911 several times but nobody picks up the phone, i have a serious enquiry about my vehicle I purchased 8 days ago. This level of service is very poor and I am tempted to return my purchase within my 14 days as a result. I can't understand if you provide an email and phone number why nobody can email me or call me back.

8 februari 2023
Review zonder uitnodiging
Logo Carcart

Antwoord van Carcart

Hi,
I am sorry to hear you are experiencing issues but as there is no name allocated to this review I cannot do much further but if you can email 'support@carcart.co.uk' and this will be looking into further by our aftercare team.

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