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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great service from local company. Whist I was purchasing online I was able to call up to check the fitting availability before finalising the purchase. The office was easy to locate just as I turned... Toon meer

Beoordeeld met 5 van de 5 sterren

After local research for a hard wired Dash Camera, I found Carcomms very informative, compassionate and respectful. Booked in for fitting at their premises for 3pm. Lady fitter arrived on time and in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good service at home address to fit dashcam front & rear. Really professional female (apologies I can’t remember name) who was very diligent with awkward trim of my car. She was outside in advers... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The installer was professional and polite. The price was good. Two other companies said they would not install my dashcam onto my vehicle (Ford Ranger). The cable is well hidden with no damage at all.... Toon meer

Bedrijfsgegevens

  1. Auto-beveiligingssysteem installateur

Geschreven door het bedrijf

Cygnal Ltd. Professional fitting of Emergency Blue Lighting, Vehicle Tracking, Parking Sensors, Immobilisers, Dash Cams and Reversing Cameras in Durham and the North East.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

251 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(251)

20 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Would recommend

I had a reversing camera installed. From start to finish, everything went well. Questions I had were responded to promptly. I’m happy with the service I received. Everything works as it should so far.

11 oktober 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Sav,

Thank you, we really appreciate your feedback :)
Glad you're happy with the service!

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

I have just has a reversing camera…

I have just has a reversing camera fitted to my Smart Forfour today. It is too early to give any reliability feedback but what I can say is:

1. They have been extremely good to deal with answering all my questions and delivering on time. A gentleman called Anis deserves these compliments.

2. The installation went without difficulty including system software modifications to ensure the camera display appears on the dash display. The installation was carried out at my home.

3. The image is very clear, far better than the one fitted to my previous Smart Fortwo.

I can fully recommend tis company.

10 oktober 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Good afternoon Mike,

Thank you for your review, we appreciate your feedback :)
I'll pass your kind words to the engineer.

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

A very capable firm.

Great response from Amber to my initial enquiry. We placed the order which was to have the Vodaphone tracker transferred and all went to plan. Friendly service, nice people to deal with.

23 september 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi David,

Thank you for such a lovely review, we're glad you are happy with the service :)

I'll pass your kind feedback on to Amber and the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Front and rear dashcam

Front and rear dashcam
Absolutely fantastic company. Done a clean and wonderful job. So impressed.

Would defiantly use again.

23 september 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Good morning Keith,

Thank you for your lovely review.

We are glad to hear that you were happy with the work carried out by our engineer.

I will pass your kind words across to the staff who will be pleased to here you were happy with the service provided.

We look forward to helping you with any future work you may require.

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Prompt service at a reasonable price

Prompt service at a reasonable price and everything working well.
Would recommend.

2 september 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Mr Hartridge,

Thank you for your review.

I'm happy to hear that you were happy with your install of a front dashcam.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

A Great Experience

A great experience! I had cameras removed from my Ford Kuga and put in my Ford Explorer.
The Engineer was very helpful and explained everything to me!
A credit to your company.

6 september 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Good morning Peter,

I'm glad that we were able to give you a great experience during your appointments.

I will pass your kind words on to Reece, who will be happy to know that you found he was very helpful throughout.

We look forward to helping you again in the future.

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service fitted…

Absolutely fantastic service fitted Scorpion tracker and Halo dash cam same day to our new car installation was very professional completed explained everything and set up app on our phones. Would highly recommend the company to complete any work you give them

3 september 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Neville,

Thank you for such a lovely review, we're glad you are happy with the service :)

I'll pass your kind feedback on to Reece.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

EXCELLENT SERVICE

Informative and helpful fitters who gave advice and guidance as where best to situate the rear parking sensors. Great tidy job. Really fast fitting time. Thank you

29 augustus 2024
Logo Carcomms

Antwoord van Carcomms

Good morning Merv,

Thank you for your lovely review.

I'm happy to hear that both Steve and Reece were able to help with advice and guidance of the location of your rear parking sensors.

I will pass your kind words on to both engineers.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Ordered a Ghost Immobiliser and front…

Ordered a Ghost Immobiliser and front and rear Dash Cam via website. Very easy to navigate and currently a 10 % discount applied which was an added bonus. Received email confirmation of order immediately and member of staff contacting me to arrange installation. Really happy with purchasing process and would use to order more products again.

9 september 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Margaret,

Thanks for your feedback, we're glad you're happy with the work :)

I'm happy to hear that you found our website easy to navigate and were able to take advantage of the current offer on online orders.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Ghost ll immobiser

Had a ghost ll and dash cam fitted by Reece , great lad and superb job , recommend to anyone, great service

24 augustus 2024
Logo Carcomms

Antwoord van Carcomms

Good morning,

Thank you for such a lovely review, we're glad you are happy with the service :)

I'll pass your kind feedback on to Reece who will be happy to know that he has done a superb job.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Cygnal recently fitted my dash cam

Cygnal recently fitted my dash cam. They were extremely accommodating and helpful with booking an appointment that was suitable around my work schedule. Cygnal is a great service and I would highly recommend.

22 augustus 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Sophie,

Thank you for your review, we appreciate your feedback :)

I am happy that we were able to help you find a suitable appointment that worked with your schedule.

Please keep us in mind for any future work you may require.

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Friendly and efficient

Friendly and efficient. Highly recommended

19 augustus 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Good afternoon Fiona,

Thank you for the lovely feedback, we're glad you're happy with the work :)

I'll pass along your kind review to Steve.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Dashcam installation

Amber in the office was really helpful at finding me a suitable dashcam fitting appointment at short notice. The dashcam fitting went well and completed in just less than an hour. Installer engineer asked me what I wanted before starting the work and showed me over the work once the installation was complete. They took the time to ask if I was happy with the work and and whether I had any questions. The whole installation was neat and tidy, exactly what I wanted. Thankyou.

15 augustus 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Good afternoon Brian,

Thank you for your review, we appreciate your feedback. I'm glad Amber was able to help you find a suitable appointment.

I'll pass on your kind words to both Amber and Kamila.

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Brilliant company to use for fitting…

Brilliant company to use for fitting dash cams,
I used this company to fit front and rear dash cams to my crossland and then when I changed vehicle to a Peugeot 208 Cygnal once again came to my place of work to re fit .
Excellent service from initial contact to installation , I would highly recommend to anyone , well done team , many thanks, Gordon Cutmore

15 augustus 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Good afternoon Gordon,

Thank you for your review, we appreciate your feedback. I will pass on your kind words to both Amber and Steve.

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Happy with the price and engineer was…

Happy with the price and engineer was very professional ........highly recommend

26 juli 2024
Logo Carcomms

Antwoord van Carcomms

Hi Jamie,

Thank you for your feedback, we appreciate your kind review.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

An absolute pleasure dealing with…

An absolute pleasure dealing with Carcomms from brginning to end.Amber from Sales team was helpful polite and most of all made me feel a valued customer.The installation engineer Reece was a real Gentleman very professional and explained the product" Ghost Pro immobiliser" in a very friendly patient manner." thankyou all".

9 augustus 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Barry,

Thank you for such a lovely review, we're glad you are happy with the service :)

I'll pass your kind feedback on to Amber and the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Web Camera hard wired installation.

After local research for a hard wired Dash Camera, I found Carcomms very informative, compassionate and respectful. Booked in for fitting at their premises for 3pm. Lady fitter arrived on time and in an hour or so the work was completed very professionally. She explained how to set up the application on my android device. All working brilliantly. Peace if mind secured that the Web Camera monitors my car when I'm not there. Would highly recommend Carcomms.

31 juli 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Alan,

Thanks for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, installer arrived on time and did a fantastic job. Everything explained after installation, excellent from start to finish. Can't speak highly enough.

2 augustus 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Good morning Tony,

Thanks for your feedback, we're glad you're happy with the work :)

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Outstanding service

Emailed website 1800 one evening, within 2-3 hours had a quote and an appointment for the following morning! Installed system effortlessly, however when I can to drive home the system was not powered! Another phone call and again, an appointment made for the following day and problem solved

Excellent customer Service, excelllent professional installation team and
Back office Support

24 juli 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Good morning Terence,

Thank you for your feedback, we appreciate your kind review.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Beoordeeld met 4 van de 5 sterren

T piece loom

Very professional service from office staff and fitting team.
My appointment had to be rescheduled but that wasn’t really a problem.
Was having a dash cam front and rear removed from one car and refitted into new same model car
The removing of dash cam went smoothly but the fitter cut through three wires to remove and disconnect the camera.
As it was this was not necessary as apparently all they had to do was disconnect the T piece loom which would then had gone straight into the new car.
This action cost me £50.00 as I then had to purchase a new T piece loom from the dealer to get the camera fitted correctly.
Apart from that a very pleasant team

2 juli 2024
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Good morning Michael,

Thank you for your review, we really appreciate your feedback.

This is currently being looked at by our engineers and then we will get back to you.

Thanks,
The Cygnal Team

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