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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great service from local company. Whist I was purchasing online I was able to call up to check the fitting availability before finalising the purchase. The office was easy to locate just as I turned... Toon meer

Beoordeeld met 5 van de 5 sterren

After local research for a hard wired Dash Camera, I found Carcomms very informative, compassionate and respectful. Booked in for fitting at their premises for 3pm. Lady fitter arrived on time and in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good service at home address to fit dashcam front & rear. Really professional female (apologies I can’t remember name) who was very diligent with awkward trim of my car. She was outside in advers... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The installer was professional and polite. The price was good. Two other companies said they would not install my dashcam onto my vehicle (Ford Ranger). The cable is well hidden with no damage at all.... Toon meer

Bedrijfsgegevens

  1. Auto-beveiligingssysteem installateur

Geschreven door het bedrijf

Cygnal Ltd. Professional fitting of Emergency Blue Lighting, Vehicle Tracking, Parking Sensors, Immobilisers, Dash Cams and Reversing Cameras in Durham and the North East.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

251 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(251)

20 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Front & Rear Dash Cams fitted

Front & Rear Dash Cams fitted. Good price, Good company, Nice people. Reliable and honest. I recommend Cygnal.

16 augustus 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Alan,

Thanks for your feedback, we're glad you're happy with the work :)
Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Great local company excellent customer…

Great local company excellent customer service, friendly and plenty of advice and explanation as to what is happening. Fitted rear parking sensors to campervan.
Really happy with everything

2 augustus 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Keith,

Thanks for your feedback, we're glad you're happy with the work :)
Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Superb service from Cygnal

Cygnal were absolutely fantastic this morning. Really friendly service from Alison in reception and professional service by the technicians, they took the time to explain everything in detail before I left. Thank you all. Highly recommended if you require any of the services they provide.

28 juli 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Colin,

Thank you, we really appreciate your feedback :)
Glad you're happy with the service!

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Great local company

Great local company. Fitted rear parking sensors on my son's car. Even got them colour coded to the exact match with the car's paint. And they come to you at home or work.

28 juli 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Harry,

Thank you for your review, we appreciate your kind feedback :)

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Knowledgeable, friendly staff who fitted my dashcam in record time. I am delighted at the end result. I would recommend Cygnal for any car electrics!

22 juli 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Bill,

Thank you for your review, we appreciate your kind feedback :)

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Spot on

Expert installation by the experts. Arrived on time and took great care with my vehicle.
The system works a treat with both front and rear view camera.
Steve took the time to link to my mobile phone and talked me through the features of the unit.
Could not ask for a better service. Well done.

Paul T.

18 juli 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Paul,

Thank you for your kind review, we really appreciate your feedback :)
Please keep us in mind for any future work you require.

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Nextbase Dash Cam - Supply & Fit

Excellent customer services from start to finish. We were unsure which make / device to choose, Amber took the time to photograph the two makes for us, alongside a ruler for scale to help us decide.

Booked a date the same week and decided to head to their base for fitting as a good excuse to drive the new car! Emails confirmed the appointment and on the day had a phone call as the fitter was back earlier than planned and was available when we were ready.

Fitter was very good, explained the options and discussed the options for the site for the front and rear cameras in advance of starting work. Excellent job fitting the devices, neat and unobtrusive.

Excellent experience.

8 juli 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Pauline,

Thank you for such a lovely review, we're glad you are happy with the service :)
I'll pass your kind feedback on to Amber and the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, I was contacted about an earlier appointment sooner than my original. Would definitely recommend

27 juni 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Alex,
Thank you for your feedback, we appreciate your kind review.
Please keep us in mind for any future work you might need.
Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service from Administration to Installation.

26 juni 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Millne,

Thank you for your review, we appreciate your feedback :)

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

A fantastic company.

What an absolutely fantastic company to do business with. I could not have picked a better company to fit my dash cam. Roughly £65 cheaper (previous one removed, new one fitted) than the previous company I used and far friendlier. I was called due to a member of staff calling in sick and there being a delay but that didn't matter with the fantastic welcoming I got and the lovely cups of tea. Thank you.

27 mei 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Good afternoon Peter,

Thank you for your review, we really appreciate your feedback.
Please keep us in mind for any future work you might require :)

Thanks,
The Cygnal Team

Beoordeeld met 1 van de 5 sterren

Dash cam not fitted correctly and poor customer service

Buyer beware...
I had a front and rear dash cam fitted to my Discovery sport on the 30th of March at home.
Since the install I have had constant problems with the camera stating that the battery required charging every time I turned off the ignition. I assumed that the camera could possible be faulty and I contacted the Nextbase technical team. I was advised to bypass the mount and plug the hardwired lead into the camera, this did not work. I contacted Cygnal and was advised that if their wiring was not at fault that I would have to pay a further £50 this is on top of the original cost of £102 for the fit so I declined.
The constant sound of the low battery alarm has been really annoying and I also had the added worry that the parking feature would not be working.
So two weeks ago I contacted Nextbase again who advised me to fit the 12/24 volt adapter directly into the camera, this was missing from the box so I obtained another one and this has solved the problem I have been using the adapter since and have not had one low battery warning proving that either the wiring has not been fitted to a permanent live fuse or that the wiring is faulty.
The hardwired lead fitted by Cygnal will not even power the camera on now without starting the car this is not much good as I wanted the camera especially for the parking feature.
I contacted Cygnal again last week after testing the adapter and I was assured that they would sort it out and they would ring me to arrange this and I am still waiting!!
I am really disappointed in this company as I researched them first and because of the good reviews I was willing to pay twice the fitting price that I would have paid elsewhere to get a professional fitting unfortunately this is not been the case and I will now have to go to another company to sort this out at my expense.
Pathetic customer service!

16 mei 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Sherrie,

I'm sorry to hear about your experience with us.

The first time you contacted us, we arranged a date and time for an engineer to have a look at your camera, but you then cancelled this appointment, telling us you had spoken to Nextbase and the problem had been fixed.
Since you last contacted us, a member of our sales team has tried to contact you again on multiple occasions but has been unable to speak to you yet.

If you are still having issues with your dash camera, please get in touch and we will have an engineer look into the problem for you.

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Great Service

Contacted via the website to arrange a dash cam fitting at home. Prompt responses, decent price and the fitter has done an excellent job. Would highly recommend.

12 mei 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Simon,
Thank you, we appreciate your feedback.
Please keep us in mind for any future work you might need :)

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Great service from carcomms

Great service from carcomms, contacted via Email to ask questions and arrange fitting for our own dashcams at home. My Emails were responded to promptly and answered each question asked, also arranged fitting for a time suitable to us. The fitter arrived within the time frame given. Dashcams fitted professionally. Myself and my husband are very pleased with the service we received. We would recommend Carcomms to anyone.

6 mei 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Julie,
Thank you for your feedback, we're glad you're happy with the service provided :)

Beoordeeld met 5 van de 5 sterren

Excellent service start to finish

Excellent customer service prior to the actual installation with regular updates regarding time and who would be installing the dashcam. Steve, the installation technician was prompt on the day and installed the dashcam with minimal fuss and explained the workings etc afterwards. Have since been to Scotland and back and dashcam performed exactly as anticipated. Highly recommended company.

25 april 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Thank you for your review.
We're glad you're happy with the service. I'll pass your kind feedback onto our engineer :)

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Immobiliser fitting

Bought my immobiliser and the fitting service from Cygnal.
Very good and attentive service start to finish and very happy with the product.
No hesitation in recommending this company for Car/Vehicle devices, great value for money and very trustworthy.

20 april 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi David,
Thank you for your review, we really appreciate your feedback.
Glad you're happy with the service :)
Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

I was very happy with the service and…

I was very happy with the service and friendly staff I had some parking sensors fitted the look just like they came with the car I had a small problem with the rear sensors which was quickly resolved over the phone they could not be more helpful I would definitely recommend this company

7 april 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Charles,

Thank you for your feedback. We're sorry you experienced this manufacturer issue but glad you're happy with the service :)
Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

Brilliant company

Extremely happy with the service Cygnal offered! Called up to have rear sensors fitted to my car and I was booked in within the week. Alison was lovely and explained everything throughly. Reece fitted my sensors and called me up within a couple of hours to say the car was ready to collect and tested the sensors with me. Absolute bargain and would recommend to anyone wanting sensors! Thank you all again :)

7 april 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Georgia,

Thank you, we really appreciate your feedback. I've passed your kind words on to Reece and Alison.
Glad you're happy with the work :)

Thanks,
The Cygnal Team

Beoordeeld met 5 van de 5 sterren

This is the second time i have used…

This is the second time i have used Cygnal for a dash camera set up front and rear and there service is second to none. They have very good knowledge of there products and the installation is very quick and work is very good. Overall great customer service would highly recommend.

2 april 2022
Review zonder uitnodiging
Logo Carcomms

Antwoord van Carcomms

Hi Michael,
Thanks again for your review, we really appreciate your feedback.

Thanks,
The Cygnal Team

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