Opened an account and things were going fine. Had been using the account for months. Randomly got something in the mail that said my account was being closed with no reason given but the letter stated... Toon meer
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Lees wat reviewers zeggen
I have loved this card company since the first time I logged in. They are outstanding with services and the members always treat you with patience and respect. I highly recommend them to anyone becau... Toon meer
Bedrijf heeft geantwoord
I have been very pleased with this site and my card. Overall, customer service has been excellent when I have needed assistance, and the platform is very user-friendly, making it easy to use and reloa... Toon meer
Bedrijf heeft geantwoord
I have been a costumer for years and the only complaint I have is that I moved some money twice last week from Cashapp to my CARD.com account and it shows in my transactions history but never went on... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over CARD.com
Geschreven door het bedrijf
Your money, your way.
Our mission is simple; to enhance the financial lives of our customers with affordable, fun, and practical financial solutions.
Your money, your look.
Yes! You may have up to three different Card designs.
Break free from financial limitations.
CARD.com offers many convenient ways to add your money, including adding cash8 with Green Dot®, Western Union®, and through Direct Deposit from your employer or federal benefits provider. You can transfer funds from external bank account or mobile payment apps like Cash App, Venmo, and Paypal5, use ATMs to withdraw cash1, and shop near your home and even around the world.
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1. While In-Network ATMs are available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. The standard Monthly Maintenance Fee is $9.95 and can be waived with a qualifying deposit. See the Demand Deposit Account Agreement for more details.
3. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.
4. The optional Savings Account linked to your CARD Premium Bank Account by Pathward is established by Pathward, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account.
5. Optional services (such as Venmo, CashApp, Google, Apple, Etc) are not CARD, Pathward or Visa products or services nor does CARD, Pathward or Visa endorse this offer. Third-party fees may apply.
8. Third party bank fees may apply.
9. Mobile Check Capture is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding at Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your Account. Unapproved checks will not be funded to your Account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms, and conditions may be associated with the funding and use of your Account. See your Demand Deposit Account Agreement for details.
Contactgegevens
San Ramon, Verenigde Staten
- (844) 227-3602
- supportdda@card.com
- card.com
3,9
Goed
34K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It's not too invasive about personal life
I haven't received my card or actually used the account but any account that keeps someone's money safe is ok w me
17 december 2025
Antwoord van CARD.com
Hi Robert. We're so happy to hear that from you! Thank you for sharing the love! If you haven't received your physical debit card yet, please either fund your account through our virtual card to get your physical debit card shipped or, if you have done so already, please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to request a Card Replacement.
Can't send money out
14 oktober 2025
Review zonder uitnodiging
Antwoord van CARD.com
Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to best assist you with your concern.
premium 24 hour banking
convenient secure trustworthy company.
22 december 2025
Review zonder uitnodiging
Antwoord van CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
The new monthly fee is annoying and I…
The new monthly fee is annoying and I will be switching banks
19 december 2025
Review zonder uitnodiging
Antwoord van CARD.com
Hi. Thanks for reaching out! We're always here to help. You can waive you monthly maintenance fee by setting up a qualifying deposit. For more details, please visit our FAQs at: https://card.com/faqs/ or you can also contact our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
Charise Exceeded my expectations ‼️
7 september 2025
Antwoord van CARD.com
Thanks for the feedback, Lisa! Our team is here to make things easy for you and glad we could help!
Well let's start with I can't use my…
Well let's start with I can't use my account at Walmart! ( Online or scan&go in-store) It's taken way to long to get my physical card in the mail. Also there's places online I can't use my virtual card either!
10 december 2025
Review zonder uitnodiging
Antwoord van CARD.com
Hi Bobbie. Thanks for reaching out! We apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to request a physical debit card replacement and best assist you with your CARD.com inquiry.
Love card com
Love card com. They have such a huge selection of cards to choose from and they will also immediately stop anything that looks suspicious from coming out of your account.
8 mei 2025
Antwoord van CARD.com
Hello Tami. We're so happy to hear that from you! Thank you for sharing the love!
CARD.com is a digital banking service
CARD.com is a digital banking service, and there is no physical branch or office where customers can visit in person. The company operates entirely online, and the owner/management appears to be based outside my location. As a customer, this makes it very difficult to resolve serious issues when problems arise.
My funds that were received from eBay have been held for months. I have repeatedly contacted Card.com for clarification and resolution. Each time I speak with support, I am told to submit an authorization letter. I have already sent this authorization letter multiple times by email, yet I receive no response or follow-up.
This is now my third email, and I have full email history and documentation showing my attempts to resolve the issue. If necessary, I am prepared to provide this history for legal or regulatory review. It is extremely concerning that a customer’s hard-earned money can be held for such a long period without clear communication, resolution, or access to in-person support.
I am reaching out publicly and formally because I do not know what other steps to take when customer funds are restricted without timely responses or transparent explanations.
16 december 2025
Review zonder uitnodiging
Antwoord van CARD.com
Hi. We sincerely apologize about the experience. We're always here to help. Please submit your concerns to our official email at supportDDA@card.com with a phone number to best reach you at and we will assist you in resolving the concern.
Funds Held for Months With No Resolution or Clear Communication
I have had a very frustrating experience with my account. My balance has been held for several months, despite providing the requested information and sending multiple emails from my registered email address.
Communication has been extremely slow and unclear. I submitted explanations and documentation as requested, but I continue to receive either generic responses or no response at all. During this time, my funds have remained unavailable with no clear timeline for resolution.
I understand that reviews and compliance checks are necessary, but holding a customer’s money for months without proper updates or a clear outcome is unacceptable. This situation has caused significant stress and inconvenience.
I am still waiting for my account to be properly reviewed and for access to my funds to be restored. I hope this feedback encourages better communication and faster resolution for customers in similar situations.
16 december 2025
Review zonder uitnodiging
Antwoord van CARD.com
Hi. We sincerely apologize about the experience. We're always here to help. Please submit your concerns to our official email at supportDDA@card.com with a phone number to best reach you at and we will assist you in resolving the concern.
Antwoord van CARD.com
Hi Maria. We are glad you are enjoying everything that CARD.com has to offer. Thanks for sharing the love!
Easy to check out my order
2 oktober 2025
Antwoord van CARD.com
Hello Cynthia. We're so happy to hear that from you! Thank you for sharing the love!
Antwoord van CARD.com
Hello Benjamin! Thanks for sharing your love for CARD.com. It means so much to us!
Antwoord van CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
By explaining the details and never was able to speak with anyonenot being…
By explaining the details and not being able to talk to customer service
15 augustus 2025
Antwoord van CARD.com
Hello Patty. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please provide us a contact number to best reach you at through our official email at: supportDDA@card.com and we will reach back to you regarding your CARD.com inquiries and concerns.
Awesome and amazing....
19 februari 2025
Antwoord van CARD.com
Hello Jon! Thanks for sharing your love for CARD.com. It means so much to us!
I only have one gripe
I have been a costumer for years and the only complaint I have is that I moved some money twice last week from Cashapp to my CARD.com account and it shows in my transactions history but never went on to my balance. I contacted customer service after 3 business days and still haven't heard back from them. Other than that, I have had a great experience using CARD.com over the years and haven't had any trouble moving money from Cashapp to my account until now.
26 november 2025
Review zonder uitnodiging
Antwoord van CARD.com
Hello Timothy. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please provide us a contact number to best reach you at through our official email at: supportDDA@card.com and we will reach back to you regarding your CARD.com inquiries and concerns.
Antwoord van CARD.com
Hello! Thanks for sharing your love for CARD.com. It means so much to us!
Antwoord van CARD.com
Hello Richie. We're so happy to hear that from you! Thank you for sharing the love!
I’ve been using this card for years and…
I’ve been using this card for years and it’s never failed me.
23 november 2025
Review zonder uitnodiging
Antwoord van CARD.com
Hi Mary! Thank you for your continued support. We appreciate you taking the time to share the love!
The app was easy to use
The app was easy to use . I put in for the card online and it arrived in just a few days. Added funds with a few different options . Sent funds to anyone with a visa account.
13 oktober 2025
Antwoord van CARD.com
Hello Thomas. We're so happy to hear that from you! Thank you for sharing the love!
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