Good communication from start to finish and job completed in no time. The plumber who arrived was very friendly and explained what the problem was and the common problems what can arise with our toile... Toon meer
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Lees wat reviewers zeggen
Care Club are always there when you need them. The phone is always answered promptly and a date arranged in a very reasonable time scale. Their representatives are friendly. helpful and very professi... Toon meer
Got signed up to the monthly service by Rightio in January. I was disappointed by Rightio's service so I switched to British Gas. I tried to cancel this monthly service but the Care Club didn't agree... Toon meer
Care club team professional, polite and efficient following the call to the care club that I had a problem to them sending a plumber all done in a timely manner. Recommend care club service... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Contactgegevens
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Verenigd Koninkrijk
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
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Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great service
Great service. Efficient, friendly and sorted out my issues. It’s good that you are given notice when the engineer has finished his last job and is heading to your house b
Friendly chap did my boiler service
Friendly chap did my boiler service
This was easy to book on my policy
I would highly recommend the care club. They have helped me out more than once 😊
Very efficient polite plumber
Very efficient polite plumber
Job done everything left tidy would recommend this company. Thank you Ethan
Care Club / Rightio - new boiler & power flush
Care Club / Rightio company have been a pleasure to deal with. Zaheer has kept me informed and updated throughout the process. Super informative and helpful, always calling at times agreed, following up with emails where requested, he couldn't have been more helpful. Shahid the Engineer; and his apprentice, who came to the property were equally as polite and efficient, competing the work in one day by working well into the evening. Highly experienced, kept me informed throughout the day, no mess or inconvenience, a really positive experience. Highly recommend!!
Daljit the locksmith arrived promptly…
Daljit the locksmith arrived promptly and well mannered nice man. He's fixed the job no fuss and made sure I was happy with the results.
The plumber was excellent and solved…
The plumber was excellent and solved our leak on the day and arrived promptly.
The only negative was the time waiting on phone to report leak... maybe a few more call handlers would help speed this up?
Problem fix and very efficient service…
Problem fix and very efficient service provided.
Kitchen tap replaced
As my kitchen tap wasn’t repairable, Martin replaced it and that stopped the leak.
Contact with service very easy
Contact with service very easy. Representative pleasant and efficient. Service expedited and completed within two days as parts had to be ordered. Plumber efficient and caring. Happy with all aspects
Engineer arrived on time
Engineer arrived on time. He was very polite and professional throughout
The engineer was polite and efficient
I would have given a 5 star review if I…
I would have given a 5 star review if I had been able to get through to the service by phone quicker. I had left messages, sent a communication and had phoned all morning to no avail. Once I did get though the service was fantastic, I had a serious leak with my stopcock which was causing some anxiety. The Care Club organised a plumber who was at my property within an hour, identified the problem and was able to fix it. The plumber was very professional kept me up to date with what he was doing to resolve my issue. I would definately recommend the care club service
Found a fault.
Found a fault on Monday afternoon. Fitted new part Wednesday morning.
Very happy with that.
Engineer very good and polite and left…
Engineer very good and polite and left job clean and tidy thanks 😊
Initally I was told the engineer would…
Initally I was told the engineer would come to my mums who has dementia in the afternoon. I went to work in the morning only to receive a text the engineer was on his way and will be at the property at 9:30. Unfortunately I was an 1hr away and had to contact the carer to come earlier. This caused a lot of issues.
Immediate response, poor service in the home
Immediate response, then left dangling, several calls, waited in two whole days unresolved broken tap. Make arrangements for suitable time slot altered each time. I would rather pay a plumber a premium price than be messed around as much as I was with this.
Tap nowhere near like for like, fitted and for some reason removed supporting screws for sink and loosened the sink from the wall.
Which meant another return appointment, telephone support very helpful. Plumber they used unreliable.
I had an electrical problem and rang up…
I had an electrical problem and rang up customer service who arranged a same day visit and sorted out the issue….. all in real time with minimum fuss and maximum results.
BRILLIANT
Reliable and Thorough
The engineer was thorough and speedy. I can recommend Rightio. Thank you.
Job well done
The job was rescheduled twice but I was informed well in advance.
The plumber was pleasant and helpful. Fixed the problem to my satisfaction.
Plumber arrived as promised
Plumber arrived early morning and completed job as she has on a couple of occasions in the past. A reliable and trustworthyservice
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