Went in for after sales care at Harrogate. Really impressed with Travis, Alex and the team there.. Helped me with a wing mirror issue on my jeep, helpful friendly and professional throughout. Sorted i... Toon meer
Bedrijf heeft geantwoord
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Saw a vehicle online that fitted our requirements and emailed Carlingo for a test drive. Received a reply back first thing for test drive at our preferred time. The sales rep Adam was friendly and hel... Toon meer
Bedrijf heeft geantwoord
Excellent From Start To Finish Jack And Steve Were Very Patient With Me I Am AU/ADHD And Did Get Overwhelmed Doing Some Of The Paperwork But Steve Was Very Kind And Professional He Picked Up... Toon meer
Bedrijf heeft geantwoord
I was well looked after by sales assistant Amy and handover assistant Joey. The both made the whole process incredibly smooth and easy. Amy took me on a test drive of the car and was helpful i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Carlingo, we want to help you buy a car, not sell you one. Which is why we don’t do sales pitches or deals. Just high-quality cars at fair and affordable prices. Because when we say our cars speak for themselves, we mean it. Here at Carlingo, we’d rather chat through what you’re looking for face-to-face and then recommend some choices from our great range. Then let our cars do the rest. Nothing is too much trouble. Just ask! We don’t sell you a car then turn our back. We’re always available if you’ve got any questions or would like some expert car advice. Just call us or pop into our Harrogate car showroom for a chat.
Contactgegevens
Freemans Way, HG3 1DH, Harrogate, Verenigd Koninkrijk
- 01423 803960
- hello@carlingo.co.uk
- carlingo.co.uk
4,7
Uitstekend
2K reviews
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Very easy people to deal with
Very easy people to deal with. I felt no pressure to buy and was given lots of helpful information.
Josh was very patient and understanding.
22 augustus 2026
Review zonder uitnodiging
Antwoord van Carlingo
Hi Paul,
Thank you for your lovely review.
We’re pleased to hear you found the team easy to deal with and appreciated the relaxed, no-pressure approach. It’s great to hear Josh was patient, understanding and helpful throughout your experience.
We really appreciate your feedback and hope you enjoy your new car.
Best wishes,
Carlingo.
Great car and customer service
Saw the car online and luckily Carlingo is only 1 hour away so I went to have a look. Josh took me for a test drive in it, he was great - no pressure. The car was for my daughter who couldn’t go look at it for 2 days so I reserved it with a deposit. She loved it and staff were so patient with us while we were making the payment and sorting the paperwork out. Would definitely go back as the service was excellent.
16 augustus 2026
Review zonder uitnodiging
Antwoord van Carlingo
Hi Michelle,
Thank you for your fantastic review.
We’re delighted to hear that Josh made the test drive relaxed and pressure-free, and that the team were patient and helpful while you and your daughter made your decision and completed the paperwork.
We hope she enjoys the new car and would be delighted to welcome you back to Carlingo in the future.
Best wishes,
Carlingo.
Large variety or cars all of which were…
Large variety or cars all of which were in a good condition. Buying was simple and straightforward forward.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Carlingo
Hi Aimee,
Thank you for your review.
We’re pleased you were happy with the range and condition of our cars and that the buying process was simple and straightforward.
We really appreciate your feedback and hope you enjoy your new car.
Best wishes,
Carlingo.
Really impressed with the service
Really impressed with the service, made buying a car easy! Minor issue after sale but very quickly resolved and so overall very pleased.
24 augustus 2026
Antwoord van Carlingo
Hi Steve,
Thank you for your lovely review.
We’re delighted to hear that you found the buying process easy and that our team was able to resolve the minor issue quickly.
We really appreciate your feedback and are pleased you’re happy with your experience.
Best wishes,
Carlingo.
For once I think a garage good to deal with.
For once I think, a garage that told me the truth, my last purchase blatantly lied to me so this was very refreshing. Pleasant to deal with and friendly, thank you.
23 augustus 2026
Antwoord van Carlingo
Hi James,
Thank you for your lovely feedback.
We’re really pleased that you found our approach honest, transparent and refreshing. It was a pleasure dealing with you, and we truly appreciate your kind words.
We hope you enjoy your new car and look forward to seeing you again in the future.
Best wishes,
Carlingo.
Antwoord van Carlingo
Hi Matthew,
Thank you for your kind words. We’re delighted to hear you were pleased with the service and found our team so helpful. We really appreciate your recommendation.
Best wishes,
Carlingo.
Great experience with Carlingo Harrogate.
My first experience buying a car from Carlingo in Harrogate.
Visited them twice.
It was a great experience, someone came to us to just say let us know if we can help with anything..then just left us to it. It was refreshing.
We asked for a couple of cars to be opened to look inside, again that was no problem, then just left us to it.
Very professional, but not pushy at all.
Would definitely recommend.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Carlingo
Hi Pam,
Thank you for such a fantastic review.
We’re delighted your first experience with Carlingo was such a positive one. We believe in giving customers the time and space to look around at their own pace, while being on hand whenever help is needed. It’s great to hear you found the team professional and welcoming without any pressure.
Thank you for recommending us.
Best wishes,
Carlingo.
Sold me a dud, horrendous customer service!
Sold me a 15k car, car salesman was extremely cocky. When asked how negotiable was the price he said not as our checks are more comprehensive than anywhere else so our cars are the best! had to have it back multiple times in the first few weeks for various different issues. 5 months down the line it now needs £1k worth of work doing, which can only be done at Ford as it’s a coding issue! Whilst in waiting to be fixed they also pointed out the oil needed changing as was too high, rear right tyre 3.5mm left 4mm and front 5mm. Front brakes 40% worn and rear 70% worn! Despite the garage saying that needs doing, carlingo says it’s above their limit to which they change them and way off legal limit! No offer of a courtesy car, just met with excuses. I have now been carless for 4 weeks after only owning the car for 5 months! Avoid this garage and travis at all costs!
Customer service awful, always arguing the toss whenever there’s an issue, and the cherry on the top, Ford have been communicating the progress with travis, however he thought that’s not my job so didn’t bother to pass that onto me!
28 februari 2026
Antwoord van Carlingo
Hi Stacey,
We’re sorry to hear that you feel disappointed with your experience. However, we do feel it is important to clarify some of the points raised.
The vehicle was prepared and inspected in line with our established preparation standards prior to sale, and the tyres and brakes were comfortably above the relevant legal limits at the time of our checks. Wear items such as tyres and brakes naturally deteriorate with use and mileage, and we cannot reasonably be expected to replace items that remain within our agreed preparation tolerances.
We also do not recognise the description of our staff’s manner. Our team are expected to remain professional and courteous at all times, even when dealing with challenging or disputed issues, and we are disappointed that this was not your perception.
We appreciate that being without your vehicle while a coding issue is investigated is frustrating, and we have continued to engage with the matter where appropriate. We are sorry that the experience has not met your expectations, but we believe it is important that the facts surrounding the vehicle’s preparation and condition are accurately represented.
Kind regards,
Carlingo.
Amazing staff & service.
Your staff are amazing, very friendly, professional & helpful. You've got a great team. We dealt mainly with Jimmy, he looked after us so well. I apologise that I don't know the name of the young lad who helped us when we collected the car but he was lovely too. The whole process was dealt with smoothly, we couldn't be happier. Im already recommending you! I know we travelled 90 miles to get to you, but we have no regrets as it was most definitely worth it.
16 augustus 2026
Review zonder uitnodiging
Antwoord van Carlingo
Hi Alison,
Thank you for such a wonderful review.
We’re delighted to hear that Jimmy and the team looked after you so well and made the whole process smooth and enjoyable. It’s especially pleasing to know that your 90-mile journey was well worth it.
We really appreciate your recommendation and hope you enjoy your new car. We’ll be sure to pass your kind comments on to Jimmy and the team.
Best wishes,
Carlingo.
Buying a quality used car.
Right from the first visit to look at our chosen car, the test drive and the subsquent paperwork to buy this car, were all carried out by friendy, professional & efficient staff (Josh M & Steven A). We had a very positive experience & would recommend Carlingo to anyone wishing to purchase a quality used car.
15 augustus 2026
Antwoord van Carlingo
Hi Ian,
Thank you for your lovely review.
We’re delighted to hear that Josh and Steven provided friendly, professional and efficient service throughout your purchase. It’s great to know you had such a positive experience, and we really appreciate your recommendation of Carlingo.
Best wishes,
Carlingo.
Highly recommended
This my third car from Carlingo and I will not buy from anywhere else. They are so helpful and the cars are always reliable and in top condition. Highly recommended!
21 augustus 2026
Antwoord van Carlingo
Hi Anita,
Thank you for your review.
We’re pleased to hear you found the process easy and straightforward. We really appreciate your feedback and recommendation.
Best wishes,
Carlingo.
Life is too short
I've had daily reasons to correspond with Carlingo since seeing a car I liked. I ignored the customer service red flags (not being honest, not doing what they said, not able to handle messages between staff, blaming me for their own sales communication issues, etc) as I wanted the car itself but since buying it there's been issues that still aren't resolved. Do not deal with this company.
17 augustus 2026
Antwoord van Carlingo
Hi Fiona,
We’re sorry to hear that you felt disappointed with your experience. We do take your comments seriously, although we would like to clarify some of the points raised.
You requested parking sensors to be fitted to the vehicle, which we arranged in good faith and not done by ourselves. Unfortunately, it subsequently became apparent that the particular model was not compatible with the system fitted. The other issue raised was a TPMS warning light, which can appear at any time and was addressed once brought to our attention.
We understand that this was frustrating, we never want any of our customers to feel this way and we have ultimately agreed to buy the vehicle back from you. We’re sorry that the experience has affected your return to car ownership.
Kind regards,
Carlingo.
A wonderful buying experience
I was well looked after by sales assistant Amy and handover assistant Joey. The both made the whole process incredibly smooth and easy.
Amy took me on a test drive of the car and was helpful in guiding me through how to drive a EV. She also pointed out additional products, such as extended warranty and a service plan, but she offered these without overselling.
Joey handled the handover of cars in a professional and courteous manner.
Overall, this was a pleasant buying experience.
14 augustus 2026
Antwoord van Carlingo
Hi Gary,
Thank you for taking the time to leave such a detailed review.
We’re delighted to hear that Amy and Joey made your experience smooth and straightforward. It’s great to hear Amy was helpful in explaining the EV and that you appreciated the relaxed, no-pressure approach to our additional products. We’ll be sure to pass your kind comments on to both Amy and Joey.
We hope you enjoy your new EV and thank you for choosing Carlingo.
Best wishes,
Carlingo.
Really positive car purchase…
Really positive car purchase experience. I felt the pricing was very fair. Great explanations of additional options without pressure to purchase and no annoying phone calls pushing.
Lovely showroom, great edge of town location.
Well organised collection appointment system.
Friendly staff throughout the process.
Great service plan available spreading the cost of 3 services.
Would definitely recommend!
17 augustus 2026
Review zonder uitnodiging
Antwoord van Carlingo
Hi Fi,
Thank you for your fantastic review.
We’re delighted to hear you had such a positive experience from purchase through to collection. It’s great to know you appreciated our straightforward approach, the showroom and our service plan options.
We really appreciate your recommendation and look forward to welcoming you back in the future.
Best wishes,
Carlingo.
Quick and easy
Easy process from finding the right car, test driving and securing the purchase
17 augustus 2026
Review zonder uitnodiging
Antwoord van Carlingo
Hi Dave,
Thank you for your review.
We’re delighted to hear that you found the whole process easy, from finding the right car through to the test drive and securing your purchase.
We hope you enjoy your new car and thank you for choosing Carlingo.
Best wishes,
Carlingo.
Great staff Great car lot saw what I…
Great staff Great car lot saw what I wanted on autotrader and just half hour from where I live
8 augustus 2026
Review zonder uitnodiging
Antwoord van Carlingo
Hi Steve,
Thank you for your kind review.
We’re delighted you found the car you were looking for on AutoTrader and that we were conveniently located just half an hour from home. It’s great to hear you were happy with the car and our team.
We really appreciate your business and hope you enjoy your new car.
Best wishes,
Carlingo.
Really great personalised service from…
Really great personalised service from start to finish, the team listened well and advised me based on what I needed for my lifestyle - to the point they recommended the less expensive car which I admired.
16 augustus 2026
Review zonder uitnodiging
Antwoord van Carlingo
Hi Pippa,
Thank you for your fantastic review.
We’re delighted to hear you received personalised service from start to finish and that the team took the time to understand your needs and recommend a car that genuinely suited your lifestyle. We’re particularly pleased that our honest advice helped you make the right choice, even when it meant choosing the less expensive option.
We really appreciate your business and hope you enjoy your new car.
Best wishes,
Carlingo.
Antwoord van Carlingo
Hi Zack,
Thank you for your kind review.
We’re delighted to hear you found our team friendly and the experience relaxed and pressure-free. We really appreciate your feedback and hope to see you again in the future.
Best wishes,
Carlingo.
Autotrader add to ownership in several days
I saw a car on line so called by phone. Politely told, after he made an enquiry, that the vehicle was available.
I visited the showroom again met by attentive helpful staff, who brought the car to the showroom,as it was on the far side of the car lot, and I have mobility issues.
Shown around the car by another team member, who the completed the order and took a deposit. Explained other products such as warranties and treatments available at additional cost. Arranged a completion date for the following week. Everything done without any pressure in a friendly and knowledgeable manner.
Collected the well prepared car again helpful polite and courteous staff.
9 augustus 2026
Antwoord van Carlingo
Hi Christopher,
Thank you for taking the time to share such a detailed review. We’re delighted to hear that the team made the whole experience straightforward, friendly and pressure-free, and that they were able to assist with your mobility needs when viewing the vehicle.
It’s great to know you found the team knowledgeable and courteous throughout, from your initial enquiry through to collection. We hope you’re enjoying your new car and wish you many happy miles.
Best wishes,
Carlingo.
Very helpful staff and excellent…
Very helpful staff and excellent customer service. We were served by Danny initialy. Answered all our questions and resulted in a sale! Would higly recomend!
10 augustus 2026
Antwoord van Carlingo
Hi Janet,
Thank you for your kind review and recommendation. We’re delighted to hear that Danny was so helpful, answered all your questions and made the experience such a positive one.
We really appreciate your feedback and hope you enjoy your new car.
Best wishes,
Carlingo.
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