Carlingo Reviews 

Professional
No hard sales pitch
Courteous
Highly recommended

1. A very offhand approach. It seemed no-one could care less if I bought a car or not when for me, as a pensioner, it was a big deal.
2. Very poor communications. Emails/invoice not sent, other alarming messages “automatically generated“ which I was then told to ignore.
3. The vehicle turned out to be faulty!
4. This was repaired but no-one apologised.
All in all, an extremely disappointing experience.

It was really good experience for buying a car from a dealer jimmy was brilliant

The whole team were very good..

Great experience, no hassling you.
Allowed to look around the cars on our own..
Once I decided I wanted to test drive 3 different cars,it wasn't a problem..
Process was good and I hope my decision will be a positive one..

Everyone was very polite and not pushy. The whole process went extremely smoothly.

Honoured the guarantee,on my purchased car.that unfortunately developed a fault.The communication and the whole process getting my car in for repair and then paying for the repair was done without fuss.top company.

This is exactly how a car buying experience should be.

The manager (Paul?) was quick to greet us, but left us to look at the car in peace. Then, Danny was super helpful with questions and on the test drive. More importantly, whilst we were deciding on the car before the test drive, we were left alone to discuss and make a decision. Not pushy, with excellent service.
The paperwork was straightforward and efficiently done.

Joey at collection was excellent. All questions and queries were dealt with. Again, the collection and completion paperwork was done quickly. We were given as much help as we needed with the new vehicle.
Great range and choice of cars and we will come here again as a first port of call.

Friendly, professional and totally transparent support and service.
Thanks Danny, Joey and the team.

Very good service. Staff all pleasant. They come across as being knowledgeable, credible, not pushy, someone who you can deal with. Danny and Joey in particular.

No pressure sales team , jimmy and joey sorted everything out and had good bannter , will definitely go back in future .

Great experience from start to finish. Sam was great on the test drive with his knowledge of the vehicle,also very apologetic with the damage caused too the alloy wheels fitting new tyres.
Adam in sales / deal maker was excellent and gave us a great price on our old tiggy.
Joey was great on hand over day, made sure the wheels were fixed and made sure the paper work was all right and boxes ticked etc.

We had a great experience from start to finish. All the staff we encountered were friendly, welcoming and helpful. We were left to browse the cars at our own pace without feeling followed or pressured, which made the whole experience much more relaxed.

The buying process was smooth, simple and straightforward. There was the usual sales pitch for the extras, but as soon as we said we weren’t interested, there was no pressure at all—they simply moved on, which we really appreciated. Overall, an easy, stress-free experience and we’d happily recommend them.

Genuinely a great experience from start to end.

Contacted Carlingo initially through there messaging feature. This was pretty quick and soon put me in touch with Josh. Josh then sent a video through showing me around the vehicle as well as inside. It was in great condition and really well priced.

Josh made it very clear how to go ahead with the purchase and this was sorted in a few hours including scheduling delivery to my house for the following week.

Delivery was organised and car was delivered on a trailer and was exactly as sold. In fact in was in way better condition than I thought. Handover was easy with all the documents and keys accounted for.

I would absolutely purchase from them again.

Thank you team.

My first contact with Carlingo was over the phone after finding a car I was looking for. The sales adviser Josh was helpful but I didn’t feel he was going out of his way to help me. He promised me a video of the car which I had to chase and in the video there was a chip in the bonnet which he said they could improve. O showed genuine interest in the car but it wasn’t until I called back and spoke to and different sales advisor that I managed to secure the car pending me seeing it. I took a five hour train journey and short taxi ride to Carlingo. Great set up and really impressive, admittedly I arrived mid afternoon on a Friday but as far as I was concerned it should have been no different than any other day of the week. I met with Josh who was polite enough and offered me a coffee and a sit down after my long journey. I had a look at the car and it was a cracker, extremely good condition, low mileage and was exactly as I had seen on Autotrader. Disappointingly though the chip in the bonnet had not been done, not Josh’s fault as he advised me it had been ticked as done, this therefore had to be done while I was there and therefore was never going to be done with to the same standard in such a short space of time. After a quick test drive I decided to buy the car and was handed over to the handover team to do the paperwork. Josh took himself off and sat with his colleagues. It felt very impersonal and like I was just another customer in a long line. Steve from the handover team, really nice guy, took the time to get to know me, as best as you can in a very short time. Charming Yorkshireman and clearly loves his job and the company he works for. Was complimentary of his boss. He took time to show me round the car and made sure I was happy with the controls before my six hour drive home. Due to my initial experience when trying to speak to someone about the car and then to secure it I don’t feel I can give five stars. Would I go back again, yes I would due to Steve and what is clearly a quality outfit who have some great cars.

The whole staff were brilliant thank you.

A great team of people. All prepared to help you and answer all your questions. No high pressure or usual tactics from the sales team. I would definitely use Carlingo again

Very helpful stuff, during the viewings and at pick up.

Everything was easy and quick. Danny was a pleasure to be around, explaining everything well. I would 100% buy a car from here again. They also have good warranty and extras too. Brilliant service, quick and reliable. All the staff were great.

Good service all around

All the sales stuff were professional and answer all my questions. Helped me on the day I got my car. Make sure I knew how everything worked. And showed me how some of the things worked on the screens etc.