Carpet Bright UK Reviews 2.360

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing outcome done by carpet bright . My living room carpet and porch carpet look absolutely brand new again. David and Alvin were very punctual arriving on time and we are so pleased to both of the... Toon meer

Beoordeeld met 5 van de 5 sterren

Victor arrived exactly on time and immediately got to work.I am so impressed by the results. Two little dogs, after a wet muddy winter, had really messed up light beige carpets. Transformation. Wonder... Toon meer

Beoordeeld met 5 van de 5 sterren

My carpets look amazingly clean and smell great. Mike was very professional friendly and respectful of our house. He was a pleasure to have in and I wouldn’t hesitate to call again or recommend to any... Toon meer

Beoordeeld met 5 van de 5 sterren

A chap called Mike attended our address this morning, he was punctual, polite and professional. He cleansed our carpet to a high standard, he also gave us some Sage advice regarding any soiling to woo... Toon meer

Bedrijfsgegevens

  1. Tapijtreinigingsbedrijf
  2. Gordijn en Stoffering Schoonmaakservice
  3. Reinigingsbedrijf voor meubelbekleding

Over Carpet Bright UK

Geschreven door het bedrijf

Carpet Bright UK offers exceptional carpet, rug, curtain, mattress and upholstery cleaning services to domestic and commercial customers across London and the Home Counties.

We're a professional carpet and upholstery cleaning company established in 1995. We offer fast, effective, and affordable cleaning solutions with long-lasting results, working closely with our customers to ensure their individual needs are met. Our industrial steam cleaning machines and team of certified technicians guarantee high-quality workmanship with every clean.

Why use Carpet Bright UK?

We only use eco-friendly natural cleaning solutions. Our super-quick carpet-drying system works within two hours. We will never pressure you to buy or offer you a service you don’t need. Our certified team takes pride: you’re guaranteed a great job on the day.

Carpet Bright UK’s technicians offer exceptionally high standards of customer service. We’ll always tell you clearly what we’re going to do before we start. We’ll make sure to arrive on time: punctuality is our watchword. We offer a no shrinkage guarantee. We are fully insured.

Areas We Serve

London, Kent, Surrey, East Sussex, West Sussex, Berkshire, Buckinghamshire, Hertfordshire & Essex.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

Marian did a fabulous clean on my mums…

Marian did a fabulous clean on my mums carpets. So professional. He could not have been more caring and helpful.

22 november 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Thank you so much, Mrs Ococks, for your kind review! We’re delighted to hear that Marian provided such a professional and caring service on your mum’s carpets. Your feedback is greatly appreciated, and we’re always happy to help again in the future!

Beoordeeld met 5 van de 5 sterren

Great carpet cleaning…

I have recently moved to a new property. I had all of the carpets cleaned today by Viktor from Carpet Bright. He was friendly and polite. He work very hard and did a fantastic job. The carpets look amazing and every room smells so much fresher too. I saw the dirty water after he had finished. Who knew that carpets could hold so much dirt. Very pleased with my experience with Carpet Bright. Thank you Viktor. I will be recommending Carpet Bright to others.

15 november 2025
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Antwoord van Carpet Bright UK

Thank you so much for your fantastic review! We’re delighted to hear that Viktor did such a thorough job and that your carpets look and smell fresh. It’s amazing how much dirt carpets can hold, and we’re glad you noticed the difference. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

We have just had our stair carpet…

We have just had our stair carpet cleaned by Alvin,he was very polite and friendly and obviously an expert in his field. Alvin told us how he would be cleaning our carpet and showed us each stage of the clean process. We now have beautifully clean and fresh smelling stairs and will definitely be recommending Carpet Bright to our friends and family.
Thank you Alvin

13 november 2025
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Antwoord van Carpet Bright UK

Thank you so much, Kathy & Richard, for your lovely review! We’re delighted to hear that Alvin provided such a thorough and professional service, and that your stairs are now beautifully clean and fresh-smelling. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Highly recommend Carpetbright

Highly recommend Carpetbright. From the initial booking, to the upholstery cleaning was easy and professional. Daniel did a super job on my sofas and was professional, friendly & respectful of my property. Would definitely use this company again

11 november 2025
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Antwoord van Carpet Bright UK

Thank you so much, Sarah, for your kind review! We’re delighted to hear that Daniel did a fantastic job on your sofas and that you found the process easy, professional, and respectful. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Alvin was was excellent

Alvin was punctual , polite and a clean worker. He explained everything and took his time .
He was very knowledgeable and showed what he had done following the cleaning .

11 november 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Thank you so much, Robert, for your kind review! We’re delighted to hear that Alvin was punctual, polite, and thorough, and that you appreciated his knowledge and explanation of the process. Your feedback is greatly appreciated, and we look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Mike was very professional and…

Mike was very professional and friendly, my sofa (very light grey tweed) looks brand new and I couldn’t believe how clean my carpet come up was looking to replace it but Mike’s done such an amazing job! Wil defiantly being using carpet bright again and I can’t recommend them enough.

8 november 2025
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Antwoord van Carpet Bright UK

Thank you so much for your wonderful review! We’re delighted to hear that Mike did such an amazing job on your sofa and carpet, and that you’re so pleased with the results. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Great Job

John was professional, friendly and cleaned my carpets and sofa really well. Nice to see the carpet looking so clean after

29 oktober 2025
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Antwoord van Carpet Bright UK

Thank you so much, Lynsey, for your kind review! We’re delighted to hear that John provided professional and friendly service and that your carpets and sofa look so clean. We really appreciate your feedback and look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. Easy to book. Daniel arrived on time and was courteous and respectful of the property. Job done efficiently and to a high standard. Really pleased with the result. Thank you.

3 november 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Thank you, Sheila! We’re delighted Daniel provided courteous and efficient service, and that you’re happy with the results. We really appreciate your feedback and look forward to helping you again!

Beoordeeld met 5 van de 5 sterren

Great job

Great job. Perfectly clean sofas and carpets.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Thank you so much, Emily! We’re delighted to hear that your sofas and carpets are perfectly clean. We really appreciate your feedback and look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Returning customer to Carpet Bright

Returning customer to Carpet Bright. I had the pleasure today of meeting Alvin and I am already looking to get him back to do our sofa. Alvin did such a great job, really quick and efficient and so lovely! Highly recommend!

27 oktober 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Thank you so much, Natalie! We’re delighted to welcome you back and to hear that Alvin did such a great job. It’s wonderful to know you found him quick, efficient, and lovely. We really appreciate your recommendation and look forward to helping you with your sofa soon!

Beoordeeld met 5 van de 5 sterren

Brushed up so well.

Alvin arrived nice and early and got on with the job quickly and efficiently. He gave great care and an excellent clean of our carpets. Would certainly recommend them.

20 oktober 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Thank you so much for your kind review! We’re delighted to hear that Alvin arrived early, worked efficiently, and gave your carpets an excellent clean. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Alvin came and cleaned our chairs to…

Alvin came and cleaned our chairs to high standards.
Early start, nice chap, good quality.

25 oktober 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Thank you, Peter! We're so pleased to hear that you were happy with Alvin’s work and the quality of the cleaning. He always aims to deliver great results with a friendly, professional approach. We really appreciate your feedback and hope to help again soon!

Beoordeeld met 5 van de 5 sterren

Efficient service

Daniel rang and informed us he was running early and asked if it was ok to arrive early. He was polite and efficient and the carpets looked much better after he had cleaned them.

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Thank you, Henry! We're delighted to hear that you were pleased with Daniel’s professionalism and the results of your carpet clean. He always strives to provide efficient, courteous service, and your feedback means a lot. We really appreciate your review and hope to help again in the future!

Beoordeeld met 5 van de 5 sterren

Quick efficient polite

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Thank you, Fran! We're so glad to hear you found the service quick, efficient, and polite. We really appreciate your feedback and hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Carpet cleaning.

Dan was punctual, polite and very efficient and did a very good job.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Hi Mick, thank you for your kind review! We're so glad to hear that Dan was punctual, polite, and efficient, and that you were pleased with his work. We really appreciate your feedback and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

I’m very impressed with Krasen service…

I’m very impressed with Krasen service today he did a very good job of cleaning my carpet. Nice friendly guy I give him a five star for overall service. I will definitely be coming back to carpet right to get the rest of my carpets cleaned. Thank you soo much very happy.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Hi, thank you for your wonderful review! We're so pleased to hear that Krasen provided excellent service and left your carpets looking great. He’ll be delighted with your kind words! We’re thrilled you’re happy with the results and look forward to seeing you again for the rest of your carpets soon.

Beoordeeld met 5 van de 5 sterren

Dan is absolutely fabulous

Dan is absolutely fabulous. Dan has made our two settees look absolutely amazing, and look new.
What a fantastic job he has done.
A********* All the way.

22 oktober 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Hi Chris, thank you so much for your amazing review! We're thrilled to hear that Dan did such a fantastic job and brought your settees back to life - he’ll be delighted with your kind words. We really appreciate your support and look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

I had a pleasure today to be served…

I had a pleasure today to be served from Dan from CarpetBright he managed to remove old stains in my dad’s house. Very nice and easy to deal person will definitely use again

21 oktober 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Hi Zdravko, thank you for your wonderful review! We're so glad to hear that Dan provided great service and was able to remove those old stains for your dad. It’s lovely to know you found him easy to work with - we really appreciate your kind words and look forward to seeing you again!

Beoordeeld met 1 van de 5 sterren

Very disappointed – stains are still there after cleaning

I’m very disappointed with the service. The team came yesterday to clean all my carpets, and while they were still wet, everything looked fine — I thought the stains were gone. But today, after the carpets dried completely, the stains are still there exactly as before.

I paid a considerable amount of money expecting a proper deep cleaning, but unfortunately, there is no visible result. I’ve attached photos taken after the carpets dried to show the issue.

I regularly use professional cleaning companies, and this was one of the most unsatisfactory experiences I’ve had. Definitely not worth the price.

20 oktober 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

We are aware of this review and would like to address it with full transparency. Unfortunately, this is part of an ongoing matter involving the last negative review left by Matanat Taghiyeva also known as Matanat Taghiyeva Dolati, whose husband has recently directed aggressive and inappropriate behaviour towards our staff.

We take the safety and well-being of our team seriously and will be addressing this through the appropriate legal channels. While we always welcome genuine feedback, we strongly believe this review does not reflect an actual customer experience and is part of a broader pattern of unjustified personal targeting.

Our team remains committed to providing excellent service and professional conduct at all times.

Beoordeeld met 5 van de 5 sterren

Big thank you to Viktor for doing an…

Big thank you to Viktor for doing an amazing job of cleaning the carpet on both our staircases. All the marks have disappeared and the carpet on the staircases looks new again. Would definitely recommend.

20 oktober 2025
Review zonder uitnodiging
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Antwoord van Carpet Bright UK

Hi Privisha, thank you for the fantastic feedback! We're so pleased to hear Viktor did an amazing job and that your stair carpets look like new again. We'll be sure to pass along your thanks to him. Your recommendation means a lot to us, and we look forward to helping you again in the future!

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