Amazing outcome done by carpet bright . My living room carpet and porch carpet look absolutely brand new again. David and Alvin were very punctual arriving on time and we are so pleased to both of the... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Victor arrived exactly on time and immediately got to work.I am so impressed by the results. Two little dogs, after a wet muddy winter, had really messed up light beige carpets. Transformation. Wonder... Toon meer
My carpets look amazingly clean and smell great. Mike was very professional friendly and respectful of our house. He was a pleasure to have in and I wouldn’t hesitate to call again or recommend to any... Toon meer
A chap called Mike attended our address this morning, he was punctual, polite and professional. He cleansed our carpet to a high standard, he also gave us some Sage advice regarding any soiling to woo... Toon meer
Bedrijfsgegevens
- Tapijtreinigingsbedrijf
- Gordijn en Stoffering Schoonmaakservice
- Reinigingsbedrijf voor meubelbekleding
Over Carpet Bright UK
Geschreven door het bedrijf
Carpet Bright UK offers exceptional carpet, rug, curtain, mattress and upholstery cleaning services to domestic and commercial customers across London and the Home Counties.
We're a professional carpet and upholstery cleaning company established in 1995. We offer fast, effective, and affordable cleaning solutions with long-lasting results, working closely with our customers to ensure their individual needs are met. Our industrial steam cleaning machines and team of certified technicians guarantee high-quality workmanship with every clean.
Why use Carpet Bright UK?
We only use eco-friendly natural cleaning solutions. Our super-quick carpet-drying system works within two hours. We will never pressure you to buy or offer you a service you don’t need. Our certified team takes pride: you’re guaranteed a great job on the day.
Carpet Bright UK’s technicians offer exceptionally high standards of customer service. We’ll always tell you clearly what we’re going to do before we start. We’ll make sure to arrive on time: punctuality is our watchword. We offer a no shrinkage guarantee. We are fully insured.
Areas We Serve
London, Kent, Surrey, East Sussex, West Sussex, Berkshire, Buckinghamshire, Hertfordshire & Essex.Contactgegevens
Verenigd Koninkrijk
- 02030115590
- info@carpetbright.uk.com
- carpetbrightuk.com
4,8
Uitstekend
2K reviews
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Alvin on time, worked hard and helped with the furniture
Alvin arrived on time and worked steadily with a cheerful will. He was helpful, moving furniture and advising about rugs. The carpets are now clean!
Great experience.
2 juni 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you for the wonderful feedback Paul! We're so pleased to hear that Alvin provided such a positive experience—being punctual, hardworking, and helpful with furniture and advice. It's great to know you're happy with the clean carpets! We really appreciate your support and hope to serve you again.
Extremely happy with the carpet…
Extremely happy with the carpet cleaning services provided by Ian. He was excellent - efficient and friendly, would definitely use his services again. Thank you!
30 mei 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you so much for your kind words Jitka! We're delighted to hear that Ian provided excellent service and made a great impression with his efficiency and friendliness. We're glad you're extremely happy with the results and look forward to helping you again in the future!
Carpet Bright UK -Great job and service
Carpet Bright UK just cleaned our office carpet (logo and all!), and we're absolutely thrilled with the outcome.
Special thanks to Viktor Siksnys – he was professional, punctual, and incredibly thorough. Not only did he get the carpet looking amazing, but he also gave us brilliant tips for keeping it that way.
Our branded carpet now looks sharp, vibrant, and perfectly cared for, truly reflecting our company's image.
Highly recommend Carpet Bright UK and Viktor for fantastic service and attention to detail. Great job!
3 mei 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you so much for your wonderful review!
We’re absolutely delighted to hear how pleased you are with the results of your office carpet clean — especially the branded logo! It’s fantastic to know that Viktor made such a great impression with his professionalism, punctuality, and expert advice. We’ll be sure to pass on your kind words to him.
We’re proud to help your carpet reflect the high standards of your company, and we truly appreciate your recommendation. Looking forward to assisting you again in the future!
Alvin was amazing.
Alvin was amazing.
Couldn’t ask for better service.
Thank you so much
Cleaned all carpets upstairs and downstairs and gave us some tips too.
Penny from Smallfield Surrey
23 mei 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you so much, Penny, for your kind words!
We're thrilled to hear that you were so happy with the service Alvin provided. It's great to know he left such a positive impression and that the carpets throughout your home are looking their best. We’ll be sure to pass your lovely feedback along to him.
Thanks again for choosing Carpet Bright UK — and for sharing your experience from Smallfield, Surrey. We look forward to helping you again in the future!
Alvin was such a great guy and totally…
Alvin was such a great guy and totally focused on customer service. He done an amazing job on our carpets too.
Highly recommend.
23 mei 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you, Les, for the great feedback!
We're so pleased to hear that Alvin impressed you with both his service and the results on your carpets. He’s truly dedicated to delivering the best for our customers, and it’s always wonderful to see that recognised.
We really appreciate your recommendation and hope to serve you again in the future!
Fabulous efficient service from start…
Fabulous efficient service from start to finish. Prompt responses by email at the enquiry and quote stage. Adriano was a friendly and conscientious techinician who respected our property and did a great job. Would definitely recommend this company.
22 mei 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you for your fantastic feedback Karen!
We’re so pleased to hear you had a smooth and efficient experience from start to finish. It’s great to know our team was responsive during the enquiry stage and that Adriano impressed you with his professionalism and care. We’ll be sure to pass along your kind words to him.
Your recommendation means a lot to us — thank you again for choosing Carpet Bright UK!
Completely incompetent technician and…
Completely incompetent technician and unfriendly and unhelpful customer care. Not sure how they have such great ratings! Must be ‘influenced’. The technician came to clean a small stain of tea on my couch and left with the stain still there plus many more stains due to the chemicals he used. A completely ruined couch. A further visit ( after much pain dealing with their customer care) only further damaged the covers. It is a Roche Bobois couch with covers costing thousands and I am left with no choice but change the covers - carpet bright response was that they take no responsibility and not even a refund will be given! Avoid avoid avoid!!!
5 mei 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you for your feedback Marica. We're genuinely sorry to hear that you're unhappy with the results, though we're not entirely surprised given the circumstances.
As mentioned during our visit, the fabric had already been treated with your own stain removal products prior to our technician's arrival. Unfortunately, this often compromises the fabric and limits what even a professional clean can achieve. While we always aim to deliver the best possible outcome, we're unable to reverse damage caused by previous interventions or improper cleaning agents.
Our technician did return to attempt a further clean—despite the damage already being present—and we made every reasonable effort to help. It’s disappointing to hear that this wasn’t acknowledged.
We regret that you're dissatisfied, though our terms were explained clearly, and our decision not to issue a refund reflects the fact that the issue was not caused by our service and pre-existing.
We always encourage customers to contact us before applying any products themselves, as it can make all the difference.
Recommend
Dan was excellent. Personable, quick and efficient and useful advice for the future.
19 mei 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you for your kind feedback Laura! We're so pleased to hear that Dan provided excellent service and helpful advice. We'll be sure to pass along your comments to him—it means a lot to the team!
Alvin was an absolute joy
Alvin was an absolute joy. Experienced, knowledgeable and transformed our tired looking carpet. Loads of relevant advice. So pleased I made the call. More carpets later but it will have to be Alvin for us!!!!
12 mei 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you for such a fantastic review John! We're so happy to hear that Alvin made such a positive impression and delivered results you’re thrilled with. He truly takes pride in his work and loves sharing helpful advice along the way. We’ll make sure he’s there for your next clean—he’ll be delighted to return!
100% recommend.
The company and technician were very professional. I had a little issue after the first clean and they returned and sorted it out. I was totally happy with their service. Highly recommend
6 mei 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you so much for your kind words and for giving us the opportunity to make things right.
We’re glad to hear that our team was professional and responsive, and that you were left completely satisfied with the service. Your recommendation means a great deal to us!
We’re always here if you need us again.
Alvin is an absolute star
Alvin is an absolute star! The carpets look amazing - fairly sure he works miracles 😁
1 mei 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you for the fantastic review Shena! We're so glad to hear Alvin wowed you with his work—he really is a star! ✨ We'll be sure to pass on your lovely words. Enjoy your fresh, amazing-looking carpets! 😊
Alvin was extremely professional
Alvin was extremely professional, helpful and dedicated to delivering the best service. Would definitely reccomend.
29 april 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you for your wonderful feedback Brandon! We're so glad to hear Alvin provided such professional and dedicated service. Your recommendation means a lot to us—we truly appreciate your support! 😊
Can’t recommend Dan highly enough
I’ve used Carey bright on 2 occasions recently, once for a matress clean, and a second time for a carpet clean throughout the house. On both visits Dan attended, and I can only have praise for his manner and work ethic. He was pleasant and determined to do a good job. I can only recommend Carpetbright, and hold their service in the highest regard, thanks to the likes of Dan
21 april 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you so much for your thoughtful and detailed review Richard! We're incredibly grateful for your continued trust in us and thrilled to hear that Dan delivered excellent service on both visits. We'll be sure to pass along your kind words—he’ll be delighted! Your recommendation and high regard mean the world to us. 😊
Very professional
Zac was polite and friendly very quick at cleaning the carpets, explained what he did and I am very happy with the results
19 april 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you for your lovely feedback Irene! We're so glad to hear Zac was polite, friendly, and thorough with your carpet cleaning. It's great to know you're happy with the results—we really appreciate your support! 😊
All the stains were gone
All the stains were gone!
Thank you Zac!
18 april 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
That’s fantastic to hear—thank you for sharing Richard! We’re so glad Zac was able to get all the stains out and leave your carpets looking great. We’ll be sure to pass on your thanks to him!
Krasen did a great job in cleaning our…
Krasen did a great job in cleaning our sofa , very pleased with it , he was very polite , friendly, arrived punctually .
First time using Carpet Bright would definitely use again .
17 april 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you so much for the kind words Linda! We're thrilled to hear that Krasen made such a great impression and that you're pleased with your freshly cleaned sofa. It’s wonderful to know your first experience with Carpet Bright UK was a positive one—we look forward to seeing you again!
Upholstery cleaner service friendly staff Ian our…
Great service friendly staff Ian our cleaner was fantastic. Brilliant job done 👍
15 april 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you for the great feedback Debbie! We're so glad to hear you had a fantastic experience and that Ian did such a brilliant job. We’ll be sure to pass along your kind words—much appreciated!
Excellent service
The technician was punctual and knowledgeable about the requirements for our carpets. The job was done tidily and efficiently and our carpets are looking great.
11 april 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you for your kind words! We're so pleased to hear the technician was punctual, knowledgeable, and delivered tidy, efficient service. It’s great to know your carpets are looking great—we truly appreciate your feedback! 😊
Highly recommend
We booked Carpet Bright after our neighbour recommended them.
Daniel did a fantastic job cleaning a large rug and our stairs. Both came up like new! Daniel was very knowledgeable about carpets and how to maintain and look after them. He gave me some very useful tips! He even gave up time to give me advice about a carpet stain in another room.
He was very friendly and professional- we will definitely be using Carpet Bright in the future.
11 april 2025
Review zonder uitnodiging
Antwoord van Carpet Bright UK
Thank you so much for this wonderful review! We're thrilled to hear Daniel made such a great impression and delivered fantastic results. It's great to know your rug and stairs came up like new, and that his expert advice was helpful too. We'll be sure to pass on your kind words—Daniel will be delighted! We truly appreciate your support and look forward to serving you again in the future
Didn’t do anything
26 maart 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.