Car Racks Reviews 

Easy ordering and swift delivery. Quality product.thank you

No problems with this company, found a paddleboard on online search. Roughly £30 cheaper than alternative companies. Although, had to pay £69 in customs charges as the company is based in Ireland and it was shipped over to the UK. The item ended up costing me more than if I had ordered elsewhere (my own fault as delivery had said free and hadn’t realised location of company).

IMPORT TAXES
Although the website is [co.uk] the roof rack I purchased came from the Republic of Ireland and I ended up with a hefty bill for the import taxes and handling fees from Royal Mail. Considered not accepting it but read reviews about nightmare scenarios where replies were far and few when other people tried to contact the company. Decided to to the hit as I was going to be out of pocket either way.
AVOID AT ALL COST

The product was fine and sent out in good time. Unfortunately what the company does not mention is that their products are shipped from Ireland and can incur sizeable import fees. Nowhere on the uk website does it give you this information. The first you’ll hear about it is when Royal Mail tell you that you have import fees to pay. I think this company is ruining its reputation by not being honest with its UK customers. My experience was disappointing and if I’d known about the additional fees, I’d have shopped somewhere else.

There online set up was easy and straight forward , delivery was fast kept in the loop every step , roof rack took about 45 min to out together instructions were straight forward , even easier to get in and off car once figured out set up , great purchase will defo use this company again !

Fast delivery. product is as ordered and at a very valuable price

Only place I could find the right roof rack for my little Volvo.

Item arrived in roughly a week.

Shipped from Southern Ireland but there were no extra fees for importing.

Item was competitively priced compared to the Volvo website, about 1/3 of the Volvo price.

Good bars at a good price compared to others. Added two uprights and just back from 300 mile round trip with two sit on kayaks on the roof. Delivery as stated. Would use again.

Excellent service, very quick delivery and the roof bars are of a very high quality. Perfect for attaching the roof box to the car safely and securely.

I got scammed. Their addressed (.co.uk) implies they are in the uk but in fact they are in the Republic of Ireland. After I placed my order I heard nothing for a week then got a request for payment of over £70 by Royal Mail for costumes. Had to pay it in order to get my Thule Roof Bars. Buy from a true british company to avoid false economy and long delays.

Avoid carracks.co.uk like the plague. The item ships from Ireland and you will have to pay UK customs fees, I’ve just had to pay £80 to Royal Mail to get the item released from customs. It appears to be a UK website with no mention that it will ship from outside the UK and that you will have to pay extra fees. I am reporting to Trading Standards. Do yourself a favour and buy from somewhere else. Anywhere else would be better.

What car racks don't tell you on their Ebay site is they are based in Dublin and I had to pay an extra £64 import tax to get delivery as it was held by royal mail. So I ended up paying more for my roofrack from Micks Garage than I would of done from Halfords online and waited 2 weeks from ordering to delivery. Apart from that the Tule roof rack was an absolute doddle to fit.

Thanks for my roof bars delivered quickly fitted perfect will definitely recommend to anyone l know needing roof bars kind regards John

All good and arrived on time and car rack looks to be fit for purpose. Popped on and works well.

the rack was too short for the fixed point bars on Mazda cx5, I had to adapt to secure to car.

Great website, simple process to identify correct kit for my car, good pricing and straightforward checkout. Roof bars delivered quicker than expected and work perfectly.
Thank you!

From ordering the bike rack to installing it and using it with my MTB it’s been great so far.
Delivery was quicker than expected and the frame you can tell is built extremely well.
Took a wee while to figure out how to secure it to the car but got there in the end.
Bike attached and transported around 100 miles on first use without any hassle.
I would highly recommend the company and if your in the market for a good robust rack look no further than Carracks, 10/10

Great service, promptly delivered and an excellent fit for my ageing Nissan Note. Thank you, will use you again,

Very happy with the quality of my purchase, quick delivery, easy to fit. Great value for money.