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Carrot Cars Reviews 

2.845
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Mohammed, the driver, was excellent! Before he starts the car, he reminded us if we have in our possessions our passports, tickets. and cellphones! That's really a nice touch..very thoughtful! We had... Toon meer

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Beoordeeld met 5 van de 5 sterren

Another excellent transfer. I booked a car to take myself and my family to Luton airport. Our driver Shoaib arrived plenty early. He was looking very professional and welcoming with a smile on the fac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm disabled and need more consideration and patience from taxi drivers than usual. London trips for me can be a nightmare due to this, but each driver during each of our two trips was attentive, pa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very easy and straightforward to make our initial booking. I had to make several changes to the booking, these were dealt with in an efficient and friendly manner with everything being confirmed which... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Taxibedrijf
  2. ook in
  3. Autoservice
  4. Minibus taxiservice
  5. Vervoer
  6. Vliegveld shuttledienst

Geschreven door het bedrijf

Carrot Cars is a premium London taxi and airport transfer service, trusted by families, business travellers and international visitors. We provide reliable London airport transfers to and from Heathrow, Gatwick, Stansted, Luton and London City Airport, as well as professional taxi and chauffeur services across Central London, East London, North London, West London and South London. We specialise in pre-booked airport taxis, door to door private transfers and long distance journeys to and from London. Our fully licensed drivers offer a meet and greet at arrivals, help with luggage and ensure a smooth, comfortable journey to your destination. Baby seats and child car seats are available on request for families travelling with children. Flight monitoring allows us to adjust pickup times, giving you peace of mind when travelling to or from London airports. Whether you are travelling for business, family holidays or special occasions, Carrot Cars is known for punctual pickups, professional service and high-quality vehicles. Customers choose Carrot Cars for dependable London taxi journeys, private airport transfers across the city and a consistently high level of customer care.

Reliable London Taxi and Airport Transfers

Geschreven door het bedrijf

Professional and safe drivers for London and airport journeys
Carrot Cars provides reliable London taxi services and airport transfers to and from Heathrow, Gatwick, Stansted, Luton and London City Airport. Our professional drivers offer a meet and greet at arrivals, help with luggage and a smooth, comfortable journey to your destination. Book with confidence for business travel, family journeys and airport transfers across London.Download our smartphone app now: http://tiny.cc/carrotapp

Our reliability and service promise

ALWAYS ON TIME - NEVER CANCELLING YOUR PRE BOOKING - WE DRIVE IN A SAFE MANNER

Carrot Cars is a multi award winning London taxi and airport transfer company providing reliable taxi services across London and pre booked airport transfers to and from Heathrow, Gatwick, Stansted, Luton and London City Airport. We focus on safe and smooth driving, professional service and clear communication from the moment you book until you arrive at your destination. Our drivers are fully licensed and highly rated by customers for their friendly manner, careful driving and reliability. We operate modern, well maintained cars that are comfortable for airport journeys, business travel and family trips. Our customer support team is available 24/7, so you can speak to a real person at any time about your booking, changes to your journey or arrival times. We believe in honest and transparent pricing, dependable service and looking after our customers properly. People choose Carrot Cars for London taxi journeys, airport transfers and private pre booked transport because they want a service that is reliable, safe and easy to book.

Contactgegevens

London Airport Transfers

Reliable airport taxi to and from Heathrow, Gatwick and all Airports.

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,9

Alle reviews

(2.845)

328 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

It's always a joy when your Carrot Car…

It's always a joy when your Carrot Car driver arrives bang on time (4.30am) and just at that moment the heavens open and it pours with rain. The driver leapt out if the car took our bags off us whilst we stayed under cover then opened the car door one at a time to ensure we kept as dry as possible. Clean car inside. Great driver. Always highly recommend Carrot cars. Thank you!

23 juni 2026
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Antwoord van Carrot Cars

Thank you for your wonderful review Jane. We're delighted your driver helped keep you dry despite the early morning rain. Providing punctual, professional airport transfers is what we strive for every day. Thank you for your continued recommendation.

Beoordeeld met 5 van de 5 sterren

Amazing and professional

Amazing and professional

23 juni 2026
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Antwoord van Carrot Cars

Thank you for your review Omer. We're delighted to hear you found our service amazing and professional. We look forward to welcoming you back soon.

Beoordeeld met 5 van de 5 sterren

I booked my car service to and from the…

I booked my car service to and from the airport before I left for my trip to London as well as a car service for a day trip within London. All the drivers were wonderful- their driving didn’t scare me like can happen with random uber drivers. The cars were clean too and I really liked their orange tie making them easy to spot. They were always on time and it was nice knowing I didn’t have to worry about being picked up.

After I’d get dropped of at my location I’d get a message with a credit on my account for future use but since I pre-booked everything I didn’t know how to use them.

If you want to tip your driver you can do it on the app but need to
Do it day of. I thought I tipped one of the drivers but looking back I hadn’t and there was no way for me to
Go back and add it. I also tipped the wrong amount for one driver (I didn’t have my readers on) and I couldn’t change it.

I will definitely use them again if I return to London.

25 juni 2026
Review zonder uitnodiging
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Antwoord van Carrot Cars

Thank you for your fantastic review, Mac. We're delighted you enjoyed our airport transfers. It's great to hear our drivers and reliable service gave you peace of mind throughout your trip. We look forward to welcoming you back on your next visit to London.

Beoordeeld met 5 van de 5 sterren

Great for airport transfer with baby seat

We had a hiccup on the way to the airport. Our baby was sick but the driver stopped near his office and changed the seat. The journey went really well and our driver was really polite and friendly. Thank you, Alomgir, for making our journey comfortable.

19 juni 2026
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Antwoord van Carrot Cars

Thank you for your wonderful review Sonu. We're delighted Alomgir was able to help during an unexpected situation and make your family journey comfortable. We'll be sure to pass on your kind words.

Beoordeeld met 5 van de 5 sterren

Friendly and safe drivers

Friendly and safe drivers, efficient service, confidence that Carrot Cars will deliver time and time again.

22 juni 2026
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Antwoord van Carrot Cars

Thank you for your wonderful review Kathy. We're delighted to hear you found our drivers friendly and safe. Providing reliable airport transfers and excellent customer service is always our goal.

Beoordeeld met 5 van de 5 sterren

Really good mahn

30 juni 2025
Review zonder uitnodiging
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Antwoord van Carrot Cars

Thank you for your review Mpoa. We're delighted to hear you enjoyed your journey and appreciate your support.

Beoordeeld met 5 van de 5 sterren

Excellent service

21 juni 2026
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Antwoord van Carrot Cars

Thank you for your review Maxime. We're pleased you received excellent service and appreciate you choosing Carrot Cars.

Beoordeeld met 5 van de 5 sterren

The driver was excellent and very…

The driver was excellent and very respectful and polite.

18 juni 2026
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Antwoord van Carrot Cars

Thank you for your review Pamela. We're delighted to hear your driver was respectful, polite and professional. We look forward to welcoming you back soon.

Beoordeeld met 5 van de 5 sterren

great service as always

Great driver, responsive service, really well done!

18 juni 2026
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Antwoord van Carrot Cars

Thank you for your review Priya. We're delighted you enjoyed another great journey with us. Thank you for your continued support of Carrot Cars.

Beoordeeld met 5 van de 5 sterren

Highly professional service

Highly professional service! The driver, Ahmed, met us at 3:00 am with a great car in pristine condition and drove us safely to the airport. Highly recommend for families needing a longer transfer.

18 juni 2026
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Antwoord van Carrot Cars

Thank you for your fantastic review Olivia. We're pleased Ahmed provided a professional airport transfer, especially for your early morning journey. Thank you for recommending Carrot Cars to families travelling with children.

Beoordeeld met 5 van de 5 sterren

Always fab service

Always fab service! My driver was great

17 juni 2026
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Antwoord van Carrot Cars

Thank you for your review Lily. We're delighted to hear you received another great journey and excellent service from your driver.

Beoordeeld met 5 van de 5 sterren

Reliable comfortable car with a…

Reliable comfortable car with a professional driver. Prompt service

17 juni 2026
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Antwoord van Carrot Cars

Thank you for your review Belinda. We're delighted you enjoyed a comfortable journey with a professional driver. Providing reliable airport transfers is always our priority.

Beoordeeld met 5 van de 5 sterren

Professional

Punctual. Nice car. Efficient. Easy to book. Friendly. Professional and smart.

12 juni 2026
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Antwoord van Carrot Cars

Thank you for your wonderful review Amanda. We're pleased to hear you found our service punctual, professional and easy to book. We appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Expensive but worth it

Expensive but worth it. Comfortable, friendly and helpful. We ordered two sizes of child seats and they where perfect, clean and well maintained.
We came with a lot of stuff and our driver was amazing, helped us load everything in and drove carefully not to damage our arrangements. Could not ask for a better service!

14 juni 2026
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Antwoord van Carrot Cars

Thank you for your fantastic review Gg. We're delighted to hear our child seats, vehicle and driver helped make your family journey comfortable and stress free. We truly appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Excellent customer service- very…

Excellent customer service- very responsive and excellent driver. Kids car seat great too!

13 juni 2026
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Antwoord van Carrot Cars

Thank you for your review AC. We're pleased to hear you received excellent customer service and enjoyed your journey. It's great to know the child seat met your expectations too.

Beoordeeld met 5 van de 5 sterren

Our driver Wahid 042 provided exceptional service!

Our driver Wahid 042 was prompt, polite, and exceeded our expectations in every way! We left a piece of luggage at baggage claim and he waited patiently for us to collect it. Upon arriving at our destination, it was raining and he held an umbrella for each of us as we got out of the car. A true gentleman!

11 juni 2026
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Antwoord van Carrot Cars

Thank you for your wonderful review Cathy. We're delighted to hear Wahid provided such exceptional service. We'll be sure to pass on your kind comments to him. Thank you for choosing Carrot Cars.

Beoordeeld met 5 van de 5 sterren

Always a great experience

Always a great experience!

Easy navigating the app to book the reservation and service is consistently excellent. Thank you!

11 juni 2026
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Antwoord van Carrot Cars

Thank you for your review Pam. We're delighted to hear you find our booking app easy to use and our service consistently excellent. We appreciate your continued support.

Beoordeeld met 5 van de 5 sterren

Excellent experience

I had an excellent experience with Carrot Cars. Wahid was very friendly and made it a very comfortable experience with water and charging ports available. The car was very comfortable. The service, booking process and entire journey was very smooth. Will definitely be booking again!

10 juni 2026
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Antwoord van Carrot Cars

Thank you for your fantastic review Georgia. We're delighted to hear Wahid made your journey comfortable and enjoyable. We look forward to welcoming you back for your next airport transfer

Beoordeeld met 1 van de 5 sterren

Driver couldn't find church and didn't turn up

Booked two cars to pick us up after our wedding. One car arrived 5 min early, and took some of our wedding party.
The second car didn't arrive, called and the driver kept saying he couldn't find the church, and that he'd parked nearby. In the end, bride and groom had to walk in the rain and only luckily ran into the first driver again to be taken rest of the way.

8 juni 2026
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Antwoord van Carrot Cars

Thank you for your feedback Connor. We are very sorry for the confusion at the collection point following your wedding. We understand how frustrating this must have been, particularly given the weather and the occasion.

We appreciate you taking the time to speak with us yesterday. The matter is currently being investigated and we will be in touch with you directly once our review has been completed.

Please accept our sincere apologies for the inconvenience caused.

Beoordeeld met 5 van de 5 sterren

The driver was punctual

The driver was punctual - good at 7.00 am - and friendly. He reacted well to a blocked street in Pimlico so we still got to Heathrow in good time with no fuss. He helped with luggage and explained to me where to go.

5 juni 2026
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Antwoord van Carrot Cars

Thank you for your kind review Priscilla. It's great to know the journey was smooth from start to finish. Thank you for choosing Carrot Cars and we hope to welcome you back soon.

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