Mohammed, the driver, was excellent! Before he starts the car, he reminded us if we have in our possessions our passports, tickets. and cellphones! That's really a nice touch..very thoughtful! We had... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Another excellent transfer. I booked a car to take myself and my family to Luton airport. Our driver Shoaib arrived plenty early. He was looking very professional and welcoming with a smile on the fac... Toon meer
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I'm disabled and need more consideration and patience from taxi drivers than usual. London trips for me can be a nightmare due to this, but each driver during each of our two trips was attentive, pa... Toon meer
Bedrijf heeft geantwoord
Very easy and straightforward to make our initial booking. I had to make several changes to the booking, these were dealt with in an efficient and friendly manner with everything being confirmed which... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Carrot Cars is a premium London taxi and airport transfer service, trusted by families, business travellers and international visitors. We provide reliable London airport transfers to and from Heathrow, Gatwick, Stansted, Luton and London City Airport, as well as professional taxi and chauffeur services across Central London, East London, North London, West London and South London. We specialise in pre-booked airport taxis, door to door private transfers and long distance journeys to and from London. Our fully licensed drivers offer a meet and greet at arrivals, help with luggage and ensure a smooth, comfortable journey to your destination. Baby seats and child car seats are available on request for families travelling with children. Flight monitoring allows us to adjust pickup times, giving you peace of mind when travelling to or from London airports. Whether you are travelling for business, family holidays or special occasions, Carrot Cars is known for punctual pickups, professional service and high-quality vehicles. Customers choose Carrot Cars for dependable London taxi journeys, private airport transfers across the city and a consistently high level of customer care.
Reliable London Taxi and Airport Transfers
Geschreven door het bedrijf
- Professional and safe drivers for London and airport journeys
- Carrot Cars provides reliable London taxi services and airport transfers to and from Heathrow, Gatwick, Stansted, Luton and London City Airport. Our professional drivers offer a meet and greet at arrivals, help with luggage and a smooth, comfortable journey to your destination. Book with confidence for business travel, family journeys and airport transfers across London.Download our smartphone app now: http://tiny.cc/carrotapp
Our reliability and service promise
ALWAYS ON TIME - NEVER CANCELLING YOUR PRE BOOKING - WE DRIVE IN A SAFE MANNER
Carrot Cars is a multi award winning London taxi and airport transfer company providing reliable taxi services across London and pre booked airport transfers to and from Heathrow, Gatwick, Stansted, Luton and London City Airport. We focus on safe and smooth driving, professional service and clear communication from the moment you book until you arrive at your destination.
Our drivers are fully licensed and highly rated by customers for their friendly manner, careful driving and reliability. We operate modern, well maintained cars that are comfortable for airport journeys, business travel and family trips. Our customer support team is available 24/7, so you can speak to a real person at any time about your booking, changes to your journey or arrival times.
We believe in honest and transparent pricing, dependable service and looking after our customers properly. People choose Carrot Cars for London taxi journeys, airport transfers and private pre booked transport because they want a service that is reliable, safe and easy to book.
Contactgegevens
Suite 4 Laybourne House, Admirals Way, E14 9UH, London, Verenigd Koninkrijk
- +442070050557
- bookings@carrotcars.co.uk
- carrotcars.co.uk
London Airport Transfers
4,9
Uitstekend
3K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience!
Very easy to find with the orange tie. Driver was very friendly and offered us water. The child safety seats we reserved were great! Would recommend and would is again!
5 september 2026
Great Professional Friendly Service
Great Professional Friendly Service
Highly Recommend!
26 september 2026
Antwoord van Carrot Cars
Thank you for your lovely review, Mark. We're delighted you enjoyed our friendly and professional service. We really appreciate your recommendation.
Antwoord van Carrot Cars
Thank you for your kind review, Cheryl. We're pleased you had such a pleasant experience with your driver and hope to welcome you back soon.
Antwoord van Carrot Cars
Thank you for your continued support, Carlos. We're delighted you had another smooth journey and excellent experience with us. We look forward to your next trip.
Absolutely amazing service
Absolutely amazing service! Friendly drivers, clean cars, seamless booking experience. I recommend Carrot Cars to everyone!
20 september 2026
Antwoord van Carrot Cars
Thank you for your wonderful review. We're delighted you enjoyed everything from the easy booking process to our drivers and vehicles. We really appreciate your recommendation.
Antwoord van Carrot Cars
Thank you for your review, Anne. We're pleased your driver was punctual and friendly. We look forward to travelling with you again.
Excellent customer service and professionalism!
Excellent customer service and a fast response! Very professional and time reliable!
22 september 2026
Antwoord van Carrot Cars
Thank you for your kind review. We're delighted you received a quick response and professional, reliable service. We really appreciate your continued support.
Mohammed
Mohammed, the driver, was excellent! Before he starts the car, he reminded us if we have in our possessions our passports, tickets. and cellphones!
That's really a nice touch..very thoughtful! We had a very good conversation with him throughout the journey to the airport :) We appreciate him very much!
19 september 2026
Antwoord van Carrot Cars
Thank you for your lovely review, Martha. We're delighted Mohammed looked after you so well and added that thoughtful touch before setting off. We'll be sure to pass your kind words on to him.
Antwoord van Carrot Cars
Thank you for your recommendation, Sam. We really appreciate your support and look forward to travelling with you again.
Antwoord van Carrot Cars
Thank you for your wonderful review, Dennis. We're so pleased we could take the stress out of your journey and that you appreciated the clean car and professional service. We hope to welcome you back soon.
Carrot Cars
Carrot Cars, thank you very much for the service that you’ve provided. It was excellent. Took all the stress out of the journey. You turned out all smart. Car so clean and nice. A five star rating all the way.
16 september 2026
Antwoord van Carrot Cars
Thank you for your wonderful review, Dennis. We're so pleased we could take the stress out of your journey and that you appreciated the clean car and professional service. We hope to welcome you back soon.
Exceptional service, especially when travel doesn’t go to plan
Booking with Carrot Cars UK was straightforward and easy, and the experience only got better from there.
Unfortunately, the knock-on effects of the flight disruptions in the UK on Tuesday affected our arrival on Thursday. We were kept on the tarmac at Heathrow considerably longer than expected before being allowed to disembark, and then spent about an hour waiting for our luggage. It would have been entirely understandable for the delay to create complications with the transfer.
Instead, the Carrot driver waited patiently throughout and kept checking in with me to make sure everything was alright. That level of patience, communication and professionalism made a real difference after what had already been a rather tiring journey.
The thing I would want people to remember is that good service is not simply about getting you from A to B when everything goes according to plan; it is about how you are looked after when it doesn’t.
10 september 2026
Antwoord van Carrot Cars
Thank you for such a thoughtful review, Emeka. We're delighted our driver could make things a little easier after such a tiring and delayed journey. Your kind words about the care and communication you received mean a great deal to us.
Our driver greeted us with a smile even…
Our driver greeted us with a smile even though our flight was delayed. He was helpful with our luggage and made us feel at home.
We were very tired, but settling into the comfortable car , let us rest and recharge.
Thank you.
9 september 2026
Antwoord van Carrot Cars
Thank you for your lovely review, Emine. We're pleased your driver gave you such a warm welcome after your delayed flight and made the journey comfortable and relaxing.
My trip was to Gatwick Airport.
My trip was to Gatwick Airport.
Driver came on time. He was very well-presented and professional. Courteous and Helpful. Car was very clean and fresh.
Above all, I was a little late to the car and then had to duck back to my home for a few things that I forgotten, Driver was very patient and didn't show any displeasure although he did politely reminded me that he has another passenger after me and congestion is starting to build up. It was all done with the utmost courteous. I'm very impressed by Carrot cars which I've not used for years now. I will definitely use Carrot cars as my first go to and choice in the future. Well Done, Carrot Cars.
7 september 2026
Antwoord van Carrot Cars
Thank you for your wonderful review, Jenny. We're delighted your driver was patient, courteous and professional throughout. It's especially lovely to hear you'll be choosing Carrot Cars again after some time away. We look forward to welcoming you back.
Antwoord van Carrot Cars
Thank you for your kind review Andrew. We're pleased you found our service helpful and patient, and we hope to travel with you again soon.
Have used carrot cars many times very…
Have used carrot cars many times very good service and polite drivers they have never let me down and will keep using them when getting to the airport or elsewhere I would definitely not use anyone else especially for airport trips
2 september 2026
Antwoord van Carrot Cars
Thank you for your continued support, Mrs Connelly. It means a lot to know you can always rely on us, especially for your airport journeys. We look forward to many more trips together.
Kind Service
Mohammed greeted us at Customs and assisted with our many bags. He was quiet but kind. He got us safely to our destination. Thank you.
4 september 2026
Antwoord van Carrot Cars
Thank you for your lovely review. We're pleased Mohammed looked after you and helped with all your luggage. We'll be sure to pass your kind words on to him.
Antwoord van Carrot Cars
Thank you for your review, Callie. We're delighted you had an excellent experience with Ahmed. We'll be sure to share your feedback with him.
Prompt arrival at destination.
3 september 2026
Antwoord van Carrot Cars
Thank you for your review. We're pleased everything ran smoothly and you arrived at your destination promptly. We look forward to seeing you again.
Disability friendly transport
I'm disabled and need more consideration and patience from taxi drivers than usual.
London trips for me can be a nightmare due to this, but each driver during each of our two trips was attentive, patient and very accommodating. They were also on time and very communicative about the route being taken. I am so happy to have found a reliable company to use for our future trips. Thank you :)
2 september 2026
Antwoord van Carrot Cars
Thank you for sharing your experience, Freya. We're so pleased both drivers were patient, attentive and accommodating, and helped make your London journeys easier. We look forward to looking after you on your future trips.
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