Mohammed, the driver, was excellent! Before he starts the car, he reminded us if we have in our possessions our passports, tickets. and cellphones! That's really a nice touch..very thoughtful! We had... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Another excellent transfer. I booked a car to take myself and my family to Luton airport. Our driver Shoaib arrived plenty early. He was looking very professional and welcoming with a smile on the fac... Toon meer
Bedrijf heeft geantwoord
I'm disabled and need more consideration and patience from taxi drivers than usual. London trips for me can be a nightmare due to this, but each driver during each of our two trips was attentive, pa... Toon meer
Bedrijf heeft geantwoord
Very easy and straightforward to make our initial booking. I had to make several changes to the booking, these were dealt with in an efficient and friendly manner with everything being confirmed which... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Carrot Cars is a premium London taxi and airport transfer service, trusted by families, business travellers and international visitors. We provide reliable London airport transfers to and from Heathrow, Gatwick, Stansted, Luton and London City Airport, as well as professional taxi and chauffeur services across Central London, East London, North London, West London and South London. We specialise in pre-booked airport taxis, door to door private transfers and long distance journeys to and from London. Our fully licensed drivers offer a meet and greet at arrivals, help with luggage and ensure a smooth, comfortable journey to your destination. Baby seats and child car seats are available on request for families travelling with children. Flight monitoring allows us to adjust pickup times, giving you peace of mind when travelling to or from London airports. Whether you are travelling for business, family holidays or special occasions, Carrot Cars is known for punctual pickups, professional service and high-quality vehicles. Customers choose Carrot Cars for dependable London taxi journeys, private airport transfers across the city and a consistently high level of customer care.
Reliable London Taxi and Airport Transfers
Geschreven door het bedrijf
- Professional and safe drivers for London and airport journeys
- Carrot Cars provides reliable London taxi services and airport transfers to and from Heathrow, Gatwick, Stansted, Luton and London City Airport. Our professional drivers offer a meet and greet at arrivals, help with luggage and a smooth, comfortable journey to your destination. Book with confidence for business travel, family journeys and airport transfers across London.Download our smartphone app now: http://tiny.cc/carrotapp
Our reliability and service promise
ALWAYS ON TIME - NEVER CANCELLING YOUR PRE BOOKING - WE DRIVE IN A SAFE MANNER
Carrot Cars is a multi award winning London taxi and airport transfer company providing reliable taxi services across London and pre booked airport transfers to and from Heathrow, Gatwick, Stansted, Luton and London City Airport. We focus on safe and smooth driving, professional service and clear communication from the moment you book until you arrive at your destination.
Our drivers are fully licensed and highly rated by customers for their friendly manner, careful driving and reliability. We operate modern, well maintained cars that are comfortable for airport journeys, business travel and family trips. Our customer support team is available 24/7, so you can speak to a real person at any time about your booking, changes to your journey or arrival times.
We believe in honest and transparent pricing, dependable service and looking after our customers properly. People choose Carrot Cars for London taxi journeys, airport transfers and private pre booked transport because they want a service that is reliable, safe and easy to book.
Contactgegevens
Suite 4 Laybourne House, Admirals Way, E14 9UH, London, Verenigd Koninkrijk
- +442070050557
- bookings@carrotcars.co.uk
- carrotcars.co.uk
London Airport Transfers
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Carrot Cars
Thank you for your review, Georgios. We're pleased your driver was on time and you had a smooth journey. We look forward to seeing you again.
Antwoord van Carrot Cars
Thank you for your kind review, Luciano. We're delighted you found our team friendly, helpful and accommodating. We hope to see you again soon.
Antwoord van Carrot Cars
Thank you for your review. We're really pleased you felt the quality of our service was worth it. We appreciate your continued support.
Reliable service
Reliable service , professional service. Always nice to see the orange tie waiting to meet you after a flight.
13 augustus 2026
Antwoord van Carrot Cars
Thank you for your continued support. We're delighted you can rely on us for a professional service. It's always nice to know that orange tie is a welcome sight after a flight!
Excellent service from Carrot Cars….
Excellent service from Carrot Cars and especially from my driver, Aamir. The entire experience was seamless from start to finish. Aamir was punctual, professional, courteous, and made the journey extremely comfortable and stress-free.
13 augustus 2026
Antwoord van Carrot Cars
Thank you for your wonderful review, Vladislav. We're delighted Aamir made your journey comfortable and stress free. We'll be sure to pass your kind words on to him.
Andrew was waiting for us when we…
Andrew was waiting for us when we arrived through security. Helped with our luggage to the car. The car was immaculate and the driving experience was smooth and enjoyable.
Andrew was engaging to be with, interested in our holiday while sharing his own experiences and plans.
Very relaxing and enjoyable journey.
10 augustus 2026
Antwoord van Carrot Cars
Thank you for your lovely review, Michael. We're delighted Andrew made your journey so smooth and enjoyable. We'll be sure to pass your kind words on to him.
Wonderful experience
Wonderful experience, our driver was waiting for us inside the terminal with the name sign. Driver already had the car seat installed for our toddler. Car ride was easy and comfortable from the airport to London. Great stress free way to get to London after a long overnight flight.
8 augustus 2026
Antwoord van Carrot Cars
Thank you for your wonderful review, Meredith. We're delighted everything was ready for your arrival and that the car seat service helped make your journey into London comfortable and stress free.
Used this service for many years
Have used this service for many years. The drivers are always on time - even when collecting at the airport. The cars are clean and usually new. Very happy with Carrot!
7 augustus 2026
Antwoord van Carrot Cars
Thank you for your continued support, Alan. It's wonderful to hear you've relied on Carrot Cars for many years and continue to be happy with our drivers and vehicles.
Antwoord van Carrot Cars
Thank you for your kind review, Oksana. We're pleased you enjoyed the professional service and hope to welcome you back soon.
Pick up was on time
Pick up was on time, there was a smooth journey and we got to the destination on time.
Driver Mohammed Islam Shohidul was very professional and helpful.
3 augustus 2026
Antwoord van Carrot Cars
Thank you for your review, Gavin. We're delighted your journey was smooth and punctual. We'll be sure to pass your kind comments on to Mohammed.
Excellent services.
We had an excellent service to come back from the hospital, including a baby car seat. You need to give them a bit of time because they needed more than four hour notice but the service was top-notch.
4 augustus 2026
Antwoord van Carrot Cars
Thank you for your lovely review, Antoine. We're pleased we could help make your journey home from hospital comfortable and safe with a baby seat. We really appreciate your kind words.
Consistently excellent service, years running
I've been using this company for airport and city transfers for several years now, and their service has been consistently impeccable. Lastly they took care of a transfer for my non-english speaking in-laws that had a terribly delayed flight. Every driver has been professional, courteous, and always on time something that's genuinely rare to find in London.
What stands out most is the consistency: the 24/7 assistance is always responsive, the app is smooth and reliable, and every single driver I've had has delivered the same high standard. It's clear this isn't down to one or two good drivers, but a well-run, well-trained operation.
Highly recommend a company you can actually rely on.
6 augustus 2026
Antwoord van Carrot Cars
Thank you for such a thoughtful review and for trusting us over the years. We're especially pleased we could look after your in laws following their delayed flight. Your continued support and recommendation mean a great deal to our whole team.
We were delighted with the driver
We were delighted with the driver, vehicle, and service provided.
7 augustus 2026
Antwoord van Carrot Cars
Thank you for your kind review, Dana. We're delighted you were happy with your driver, vehicle and overall service. We hope to see you again soon.
Heathrow to West London route
Heathrow to West London route. Excellent service from beginning to end. The driver very attentive to my family and two babies. He had the baby seats set up perfectly and very diligent to make sure the babies were safe and secure. Hands on and careful with the luggage and making sure they were all delivered to my front door at drop off. Very friendly. There was a premium price for the service but worth it vs lower cost, poor quality taxi companies.
7 augustus 2026
Antwoord van Carrot Cars
Thank you for your wonderful review, Gary. We're delighted your driver took such good care of your family, from setting up the baby seats to helping with your luggage. We really appreciate your kind words and are pleased you felt the service was worth it.
4th August review
4th August 2026
Hafiz Ali Mateen was punctual, attentive & a safe driver.
4 augustus 2026
Antwoord van Carrot Cars
Thank you for your review, Jenny. We're delighted Hafiz provided a punctual, attentive and safe journey. We hope to welcome you back soon.
The driver was sensitive to travelling…
The driver was sensitive to travelling with 2 young children
3 augustus 2026
Antwoord van Carrot Cars
Thank you for your kind review, Marina. We're pleased your driver helped make travelling with two young children a comfortable experience. We hope to see you again soon.
The driver arrived on time and I…
The driver arrived on time and I received a text with all relevant details including the name of the driver, Car number plate, and phone number to the driver. The ride was smooth with no issues. I would recommend carrot cars to others
3 augustus 2026
Antwoord van Carrot Cars
Thank you for your wonderful review. We're delighted everything went smoothly and that our updates helped make your journey stress free. We really appreciate your recommendation.
Great experience from start to finish
Great experience from start to finish. Peter was on time even at 4.45am, and was incredibly friendly and welcoming to us. Car seats were in good condition and comfortable for our two kids. Will definitely use again next time we’re in London.
3 augustus 2026
Antwoord van Carrot Cars
Thank you for your lovely review. We're so pleased Peter was there bright and early to get your trip off to a great start. We're glad the child seats met your needs and look forward to welcoming you back on your next visit to London.
Impeccable service
Our driver, Laimis Vilutis, picked us on the dot. In fact, he has been our Carrot Cars driver on previous rides, and the service is impeccable.
29 juli 2026
Antwoord van Carrot Cars
Thank you for your continued support, Lucy. We're delighted Laimis once again provided the impeccable service you've come to expect. We'll be sure to pass on your kind words.
Antwoord van Carrot Cars
Thank you for your review, Ahmed. We're pleased you enjoyed our punctual service and friendly driver. We look forward to seeing you again soon.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.