Cars24 Australia Reviews 

722
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Cars24 was a pleasure to deal with the assistance that I got from Tarushi, right from the quoting stage through to transporting. Once contract was signed online.Transfer of funds was instant Thanks ag... Toon meer

Beoordeeld met 5 van de 5 sterren

I was not aware of this way of selling a car and hence bit nervous. But Vansh explained the process well. She is a very friendly and honest person to deal with and I was very impressed with her pro... Toon meer

Beoordeeld met 2 van de 5 sterren

Have posted a couple cars via Carsales and this company gives very low ball offers, first car was listed for 60k and they offer 40k (the car sold for 59k). Second car was listed for 47k and they offer... Toon meer

Beoordeeld met 5 van de 5 sterren

Tarushi was open and transparent in her assessment of my car. She followed up promptly after our initial discussion and I was happy to sell my car to Cars24. The entire selling process was smooth an... Toon meer

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 645541920

  1. Verkoper van tweedehands auto's
  2. ook in
  3. Autodealer
  4. Autokeuringsstation
  5. Automakelaar
  6. Autoschoonmaakdienst
  7. Autoservice

Geschreven door het bedrijf

We're Cars24 Australia and we believe buying or selling a used car should never be stressful. That's why we've built an online platform where you can browse quality-checked cars or sell your vehicle for a fair price, and handle everything- finance, warranty, history report, PPSR and trade-in from the comfort of home. Your car arrives at your doorstep, and if it's not right, you can return it*. With teams in Melbourne, Sydney and Brisbane, and the backing of a global unicorn with over a decade of experience, we're here to make every car experience a happy one.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

722 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(722)

265 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great experience with Cars24

Great experience with Cars24. The team makes everything simple and easy. Special thanks to Bhuvnesh for his outstanding support and professional service throughout. Highly recommended!

31 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Luciano, for your wonderful feedback! We're delighted to hear that you had a great experience with Cars24. It's fantastic to know that Bhuvnesh's outstanding support and professional service helped make the process simple and easy. We truly appreciate your recommendation and support!

-Cars24 Team

Beoordeeld met 2 van de 5 sterren

They have refused to return my plates…

They have refused to return my plates so I can claim a refund on the registration. After daily messages for a week and phone calls, still nothing. It seems they have now registered my vehicle in their own names, claiming the reminding of the years registration. Not happy at all….
Poor communication Their telephone constantly crackles so you can’t hear them, as if they were overseas. Very disappointed. I’ve stopped trying to get my refund with vic roads as this whole process has been exhausting.

15 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Hi Linton,
The registration refund process and plate handling requirements were discussed during the inspection and handover stage. Customers wishing to retain their plates for registration cancellation or refund purposes are required to remove and keep the plates prior to vehicle handover.
In this instance, the vehicle was handed over with the plates attached and the acquisition process was completed accordingly. Once the vehicle acquisition is finalised, returning plates is not operationally feasible.
– Cars24 Tea

Beoordeeld met 5 van de 5 sterren

Great communication and easy process…

Great communication and easy process start to finish. Jay & Om standout with great service and easy to work with. Definitely recommend to anyone looking to sell.

28 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, James, for your kind feedback! We're glad to hear that the process was easy from start to finish. It's great to know that Jay and Om provided excellent service and made the experience smooth and hassle-free. We truly appreciate your recommendation!

-Cars24 Team

Beoordeeld met 5 van de 5 sterren

Nitin at Cars24 made the whole…

Nitin at Cars24 made the whole experience smooth and effortless, highly recommend these guys if you need to sell you car for the price you’ll be happy with.

28 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Claudio, for your wonderful feedback! We’re delighted to hear that Nitin made the entire experience smooth and effortless for you. It’s great to know that you were happy with the process and the value offered for your car. We truly appreciate your recommendation and support!

-Cars24 Team

Beoordeeld met 5 van de 5 sterren

Easy to deal with and offered me a fair…

Easy to deal with and offered me a fair price for my car. Hassle free transfer of money straight into my bank a/c. Could not fault cars24.

27 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Bernadette, for your wonderful feedback! We’re delighted to hear that you found the process easy, hassle-free, and that you were happy with the fair price offered for your car. It’s great to know that the payment transfer was smooth and efficient as well. We truly appreciate your support and are glad we could provide you with a positive experience!

-Cars24 Team

Beoordeeld met 5 van de 5 sterren

Sold my car with Cars24 May/26

Sold my car with Cars24 May/26. Customer service was excellent from the online vehicle inspection form and organising the the handover required minimal effort. Harshita was my was support agent and was responsive and professional.

26 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience selling your car with us. It’s great to know that the online vehicle inspection and handover process required minimal effort and that Harshita provided responsive and professional support throughout. We truly appreciate your support and thank you for choosing Cars24!

-Cars24 Team

Beoordeeld met 4 van de 5 sterren

great service

great service, slight confusion about car being recieved by the company after selling but was quickly rectified

26 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Taj, for your feedback! We’re glad to hear that you received great service overall. We appreciate your patience regarding the slight confusion after the sale, and we’re happy that the issue was quickly resolved. Thank you for your support and for choosing Cars24!

-Cars24 Team

Beoordeeld met 4 van de 5 sterren

Efficient good

25 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Joanne, for your feedback! We’re glad to hear that you found the service efficient and good. We truly appreciate your support!

-Cars24 Team

Beoordeeld met 1 van de 5 sterren

Scammer

Scammer vibes from the start. Sellers beware. Contacted me about a vehicle listed on Carsales and offered a ridiculously low amount for a car worth far more. The caller was rude, pushy, and the whole interaction felt dishonest and unprofessional. Would not recommend dealing with them.

25 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Overall a good service

Overall a good service. I was initially a bit sceptical (worried about online scams) but they were professional and the process went really smoothly. Once price agreed and car inspected the funds were transferred quickly and I handed over the car.

25 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Alan, for your feedback! We’re glad to hear that, despite your initial concerns, you found the process professional, smooth, and easy to complete. It’s great to know that the payment transfer and handover process were handled quickly and efficiently. We truly appreciate your trust and support!

-Cars24 Team

Beoordeeld met 5 van de 5 sterren

Positive, stress-free experience

Had a great experience dealing with Nitin Kashyap. Communication was smooth and consistent throughout the whole process, and he was really accommodating with my availability. He was also patient and adaptable when I had some issues with the forms, which made everything feel easy and stress-free. Honest, professional and made the transaction smooth from start to finish. Highly recommend.

22 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Jenna, for your wonderful feedback! We’re delighted to hear that you had a positive and stress-free experience with us. It’s great to know that Nitin Kashyap’s smooth communication, patience, and professionalism helped make the entire process easy and convenient for you. We truly appreciate your recommendation and support!

-Cars24 Team

Beoordeeld met 4 van de 5 sterren

I had a fantastic experience selling my…

I had a fantastic experience selling my car to CARS24, thanks to Shrishti. She provided quick and excellent service throughout the entire process. The online vehicle inspection was incredibly convenient, great to use, and very fast. I received a decent market price for my car, and the payment was completed promptly. If you want a smooth and professional selling experience, I highly recommend Shrishti!

15 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Christopher, for your fantastic feedback! We’re delighted to hear that you had such a smooth and professional experience selling your car with us. It’s wonderful to know that Shrishti provided quick and excellent support throughout the process and that the online vehicle inspection was convenient and efficient for you. We truly appreciate your recommendation and are glad you were happy with the pricing and prompt payment. Thank you for choosing Cars24!

-Cars24 Team

Beoordeeld met 5 van de 5 sterren

The selling experience was quick and…

The selling experience was quick and efficient.Better quality photographs make it easier to see the condition of your car.

22 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Stewart, for your feedback! We’re glad to hear that you found the selling experience quick and efficient. We also appreciate your valuable suggestion regarding better quality photographs, as clear images certainly help in showcasing the condition of the car more effectively. Thank you for your support!

-Cars24 Team

Beoordeeld met 5 van de 5 sterren

Emma from Warranty is the best

Emma from Warranty is the best , fast respond, friendy!

22 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you for your wonderful feedback! We’re delighted to hear that Emma provided such friendly and prompt support with your warranty experience. We’ll be sure to pass along your kind words to her. We truly appreciate your support!

-Cars24 Team

Beoordeeld met 5 van de 5 sterren

I recently had to go through a warranty…

I recently had to go through a warranty claim with Cars24 and honestly couldn’t fault the support I received from Emma and the Aftercare team.

From the moment I raised the issue, Emma was professional, responsive and genuinely helpful throughout the process. She kept me updated, explained the steps clearly and worked quickly to help get the matter resolved with minimal stress.

As a young family with two small kids, having our main car off the road was pretty stressful, so the communication and urgency shown by Emma really made a difference.

Really appreciate the support and happy with how the claim was handled overall. Thanks again Emma and the Cars24 team!

22 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Dean, for your thoughtful feedback! We’re truly glad to hear that Emma and our Aftercare team were able to support you through your warranty claim with professionalism, clear communication, and care.
We understand how stressful it can be to have your main car off the road, especially with a young family, so it’s wonderful to know that Emma’s responsiveness and support helped make the process smoother and less stressful for you. We’ll be sure to pass along your kind words to Emma and the team.
We sincerely appreciate your trust and are happy to hear that you were satisfied with the overall handling of your claim. Thank you for choosing Cars24!

-Cars24 Team

Beoordeeld met 5 van de 5 sterren

Great service

Best service, from start to end. The team at Cars24 were diligent and so responsive! Thank you so much team for helping me sell my car!

18 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Nicholas, for your wonderful feedback! We’re delighted to hear that you had such a great experience with our team from start to finish. It’s fantastic to know that our diligence and responsiveness helped make selling your car smooth and easy. We truly appreciate your support and thank you for choosing Cars24!

-Cars24 Team

Beoordeeld met 5 van de 5 sterren

Fantastic Staff

Had a wonderful experience while selling our car to Cars24 dealership. The staff at Cars24 especially Jay and Prateek were just fantastic and provided a 5 Star hassle free and smooth service during the entire process. Both were so accurate with all the information they provided and were very prompt and helpful. Overall dealing with Cars24 was a great experience and would certainly recommend if anyone looking to sell their vehicle.

20 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Kaustubh, for your wonderful feedback! We’re delighted to hear that you had such a smooth and hassle-free experience selling your car with us. It’s fantastic to know that Jay and Prateek provided accurate information, prompt support, and 5-star service throughout the process. We truly appreciate your recommendation and are glad we could make your experience a great one!

-Cars24 Team

Beoordeeld met 5 van de 5 sterren

Himanshu and Prateek were genuinely…

Himanshu and Prateek were genuinely easy to deal with and it was a fast process. Also received a decent price for such a quick sale.

20 mei 2026
Review zonder uitnodiging
Logo Cars24 Australia

Antwoord van Cars24 Australia

Thank you, Ryan, for your kind feedback! We’re glad to hear that Himanshu and Prateek were easy to deal with and helped make the process fast and smooth for you. It’s great to know that you were also happy with the value offered for your quick sale. We truly appreciate your support!

-Cars24 Team

Beoordeeld met 5 van de 5 sterren

A great experience selling my car to Cars24

A great experience selling my car for a good price and quick payment. Nitin who I dealt with has been fantastic. A very helpful person and great communication from all of the staff. Highly recommend Nitin and Cars24

20 mei 2026
Review zonder uitnodiging
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Antwoord van Cars24 Australia

Thank you, Mark, for your wonderful feedback! We’re delighted to hear that you had a great experience selling your car with us and were happy with the pricing and quick payment process. It’s fantastic to know that Nitin provided such helpful support and maintained great communication throughout. We truly appreciate your recommendation and support!

-Cars24 Team

Beoordeeld met 4 van de 5 sterren

I recently sold my car through Cars24…

I recently sold my car through Cars24 and found the fully online process — including the virtual inspection — simple and convenient. Nitin, my sales contact, was attentive and quick to respond to any questions, which made the experience smooth from start to finish. While the final price was a bit lower than I’d hoped, I accepted it, and the handover was seamless with funds already transferred before I delivered the car.

19 mei 2026
Review zonder uitnodiging
Logo Cars24 Australia

Antwoord van Cars24 Australia

Thank you for your thoughtful feedback! We’re glad to hear that you found the fully online process and virtual inspection simple and convenient. It’s great to know that Nitin’s attentiveness and quick communication helped make the experience smooth from start to finish.

We also appreciate your understanding during the pricing process and are pleased that the handover and payment were handled seamlessly. Thank you for choosing Cars24 and for sharing your experience!

-Cars24 Team

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