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Carsa - Halesowen Reviews 

89
•
TrustScore 4.5 uit 5

4,7

Dudley Road 124, B63 3NS Halesowen, England, GB

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The automated texts/WhatsApp’s and calls were really efficient and helpful. The sales call from “Josh” to reserve the car was no nonsense and straight forward. The price offer on our part exchange... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

​I recently bought a car through Carsa and had a great experience from start to finish, all thanks to Barry. He was professional, welcoming, and made the whole process completely stress-free. ​There... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Barry provided us with an excellent service. He explained all the financial options very clearly to help us make an informed decision. Unfortunately the car we looked at this time didnt meet our expe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Very good service from start to finish. Staff were very friendly and attentive. Sam was the guy I was dealing with and was extremely helpfull and informative. Only minor issue was with the hybrid char... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Motorvoertuighandelaar
  4. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.

Free 90 day warranty

Geschreven door het bedrijf

We’ve got you covered, every step of the way.
Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car

Contactgegevens

  • Dudley Road 124, B63 3NS, Halesowen, England, Verenigd Koninkrijk

  • 02046402210

Summer price drops

Price drops from £200 to £1500 on selected cars

4,7

Uitstekend

TrustScore 4.5 uit 5

89 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(89)

5.502 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Many thanks to the team at the…

Many thanks to the team at the Halesowen branch for their help and their calm and relaxing approach during my test drive. It was really appreciated and I would look to use them as my first point of call for a car purchase in the future

5 augustus 2026
Review zonder uitnodiging
Logo Carsa - Halesowen

Antwoord van Carsa - Halesowen

Dear Akmal,

Thank you for taking the time to share your experience. We're delighted to hear that our team provided a calm and relaxing approach during your test drive, and we appreciate your kind words. We look forward to assisting you with future car purchases.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Wayne looked after us really well

Wayne looked after us really well. Showed us everything about the car, explained all about the features and how the car works. Took us on a test drive, car drives lovely.
Wayne was superb.
Happy customer!!!

5 augustus 2026
Review zonder uitnodiging
Logo Carsa - Halesowen

Antwoord van Carsa - Halesowen

Dear C.Cartmell,

Thank you for taking the time to share your experience. We're delighted to hear that our team member looked after you so well, explaining all the features and how the car works. It's great to know you enjoyed the test drive and are a happy customer!

Best Regards,
The Carsa Team

Beoordeeld met 4 van de 5 sterren

Very good service from start to finish

Very good service from start to finish. Staff were very friendly and attentive. Sam was the guy I was dealing with and was extremely helpfull and informative. Only minor issue was with the hybrid charging socket on car wasnt connecting so had to take car back which was fixed immediately. If it wasnt for this issue I would have given 5 stars

25 juli 2026
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Antwoord van Carsa - Halesowen

Dear Adrian,

We are delighted to hear about your positive experience and that our team provided friendly and attentive service. We especially appreciate your kind words about the helpfulness of our staff. We also acknowledge the minor issue with the charging socket and are glad it was resolved promptly. Thank you for your valuable feedback.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Very polite and knowledgeable staff

Very polite and knowledgeable staff. No pressures applied, a very smooth transaction.

3 augustus 2026
Logo Carsa - Halesowen

Antwoord van Carsa - Halesowen

Dear Mark,

Thank you for taking the time to share your experience. We're delighted to hear you found our staff polite and knowledgeable, and that you experienced a smooth transaction without any pressure.

Best Regards,
The Carsa Team

Beoordeeld met 4 van de 5 sterren

Helpful

Helpful, only held up by the finance company. Staff very approachable.

3 augustus 2026
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Antwoord van Carsa - Halesowen

Dear Craig ,

We're glad you found our staff approachable and helpful. We understand that external factors can sometimes cause delays, and we appreciate your patience.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

My First Car Driving Experience.

Wayne was very good and helpful during the entire experience for my first car.

2 augustus 2026
Review zonder uitnodiging
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Antwoord van Carsa - Halesowen

Dear R S,

Thank you for taking the time to share your experience. We're delighted to hear that our team member was very good and helpful during the entire experience for your first car.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Carsa

Wyne has been friendly, professional, and easy to deal with. He answered my questions promptly and made the process straightforward without any pressure. I appreciate his excellent customer service and would happily recommend him at carsa.

2 augustus 2026
Review zonder uitnodiging
Logo Carsa - Halesowen

Antwoord van Carsa - Halesowen

Dear Mariam,

Thank you for taking the time to share your experience. We're delighted to hear that our team member was friendly, professional, and made the process straightforward and pressure-free. We truly appreciate your excellent feedback and recommendation.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Nice sales executive

Nice sales executive. Not too pushy for sales. Good collection of cars.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Carsa - Halesowen

Dear B M,

Thank you for taking the time to share your experience. We're pleased to hear you found our sales approach comfortable and our range of cars to your liking. Your positive feedback is much appreciated.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Adam was extreamly helpful and friendly. He was able to answer all of my questions. Would definitely recommend!

1 augustus 2026
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Antwoord van Carsa - Halesowen

Dear Gema,

Thank you for taking the time to share your experience. We're delighted to hear you received great service and that Adam was so helpful and friendly, answering all your questions. We really appreciate your recommendation.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, friendly staff and honest communication!

30 juli 2026
Review zonder uitnodiging
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Antwoord van Carsa - Halesowen

Dear Tejas,

Thank you for taking the time to share your experience. We’re delighted to hear you found our service great, our team friendly, and our communication honest.

Best Regards,
The Carsa Team

Beoordeeld met 4 van de 5 sterren

Service from Sam was 10/10 really…

Service from Sam was 10/10 really knowledgable and approachable. Only issue was how long it took for finance to pay them so i could take my car, was waiting hours. No fault of the guys at CARSA though

29 juli 2026
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Antwoord van Carsa - Halesowen

Dear Pav,

Thank you for taking the time to share your experience and for your kind words about Sam — we're pleased to hear you found the service knowledgeable and approachable. We're sorry for the delay you experienced while waiting for the finance to complete, and we appreciate your understanding. We'll review how we manage these situations to minimise waiting times where possible.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Very friendly customer service

Very friendly customer service, not pushy at all. Wayne Williams was brilliant!

29 juli 2026
Review zonder uitnodiging
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Antwoord van Carsa - Halesowen

Dear Fateha,

Thank you for taking the time to share your experience. We're delighted to hear you received friendly, non-pushy service and that Wayne Williams was brilliant. Your positive feedback is greatly appreciated.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Very helpful and not pushing for a…

Very helpful and not pushing for a sale. The staff were lovely and we feel the price was good value

28 juli 2026
Logo Carsa - Halesowen

Antwoord van Carsa - Halesowen

Dear Ann,

Thank you for taking the time to share your experience. We're delighted to hear you found our team helpful, felt no pressure during the process, and were happy with the value of the car. Your feedback is very much appreciated.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Great place

Saw Wayne very friendly. Helped me massively when buying the car very happy

24 juli 2026
Review zonder uitnodiging
Logo Carsa - Halesowen

Antwoord van Carsa - Halesowen

Dear Jaedyn,

Thank you for taking the time to share your experience. We're delighted to hear that Wayne was friendly and helpful, and that you're very happy with your car. Your feedback is much appreciated.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Very helpful and not pushy sales reps

Very helpful and not pushy sales reps. Everything explained clearly.

25 juli 2026
Logo Carsa - Halesowen

Antwoord van Carsa - Halesowen

Dear Wayne,

Thank you for taking the time to share your experience. We're pleased to hear you found our team helpful and felt everything was explained clearly and without pressure.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Helpful staff

Wayne was extremely helpful and dedicated a lot of his time this morning to try and find a good deal. We were unfortunately unable to make the numbers work but he was very polite and considerate of my circumstances around the monthly budget.

25 juli 2026
Review zonder uitnodiging
Logo Carsa - Halesowen

Antwoord van Carsa - Halesowen

Dear Mark,

Thank you for taking the time to share your experience. We're pleased to hear that Wayne was helpful, polite and took the time to understand your budget, even though a deal couldn't be reached on this occasion. Your feedback is appreciated and we hope to have the opportunity to assist you again in the future.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Barry was great and knew a lot about…

Barry was great and knew a lot about the car. Very friendly and quick experience. Great customer service.

24 juli 2026
Review zonder uitnodiging
Logo Carsa - Halesowen

Antwoord van Carsa - Halesowen

Dear Meg,

Thank you for taking the time to share your experience. We're delighted to hear that Barry was able to support you with his knowledge and that you found the process friendly, quick, and supported by great customer service. Your feedback is much appreciated.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Barry

Barry, friendly, knowledgeable, no pressure buying

24 juli 2026
Review zonder uitnodiging
Logo Carsa - Halesowen

Antwoord van Carsa - Halesowen

Dear Tom,

Thank you for taking the time to share your experience. We're delighted to hear that Barry’s friendly, knowledgeable and no-pressure approach helped make your purchase enjoyable. Your feedback is very much appreciated.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

wayne was very good at explaining what…

wayne was very good at explaining what option was best for us, he was very understanding and he is an amazing salesman. very happy!!

24 juli 2026
Review zonder uitnodiging
Logo Carsa - Halesowen

Antwoord van Carsa - Halesowen

Dear Liam,

Thank you for taking the time to share your experience. We're delighted to hear that Wayne was helpful, understanding, and able to explain the best options for you. It's great to know you're very happy with everything.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

wayne explained everything that i was…

wayne explained everything that i was confused about in detail and ensured i fully understood, was very polite and friendly and made sure that all my needs were met.

24 juli 2026
Review zonder uitnodiging
Logo Carsa - Halesowen

Antwoord van Carsa - Halesowen

Dear Shannon,

Thank you for taking the time to share your experience. We’re delighted to hear that Wayne was able to clearly explain everything, make sure you felt fully informed, and provide polite and friendly service that met your needs. Your feedback is greatly appreciated.

Best Regards,
The Carsa Team

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