Carter & Willow Reviews 

47
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve had a lovely experience moving home with Carter & Willow, from the very beginning the team were so encouraging and easy going when booking a flat viewing, right up until the very end when I fin... Toon meer

Beoordeeld met 4 van de 5 sterren

Rosie at Carter & willow was lovely throughout my whole experience with Carter & willow . At times the experience of the process was very stressful however I found Rosie to be professional at her jo... Toon meer

Beoordeeld met 5 van de 5 sterren

Rosie has been amazing from start to finish, everything we asked for she delivered from day one. We requested serious buyers as we wanted a swift buy and sale, we requested an open day so we coul... Toon meer

Beoordeeld met 5 van de 5 sterren

Been amazing from the 1st enquiry call to collecting my keys. Rosie ( absolute superstar) showed us around the house bo rushing answered all the questions we had and explained the full process to us.... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Informatie afkomstig van verschillende externe bronnen

We believe that our greatest asset is you, the customer. We realise that you have a lot of choice and we therefore pride ourselves on going the extra mile for you. We believe that through superior customer service, transparency and hard work we will not just be able to attract you but retain you as a client. Our greatest source of clients is referrals and we pride ourselves on long term relationships. Being members of The Property Ombudsman Scheme (TPO) for sales and lettings, you can be confident that we will outperform your expectations.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

47 reviews

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3 sterren
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4,3

Alle reviews

(47)

10 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The best agents I’ve had

The best agents I’ve had! Early days still but Danielle and her team have secured tenants who are well able to afford the market rent, in a highly efficient and professional manner (move in within 2 weeks ie much faster than previous agents I’ve had). Danielle has promptly and easily solved every ‘problem’ that I’ve had eg hole in carpet, new kitchen cabinet not having gap for piping for washing machine, my contractor having an emergency and not being able to finish last few small jobs, within a day or two at a price that I feel is far more reasonable than what other agents would have charged me. Shout out to Adam as well who visited to discuss the plan for securing good tenants too. Danielle is highly knowledgeable and uptodate with landlord responsibilities too - she has made me aware of things other agents have not told me about. She has a wonderful manner with my tenants and I feel they are in great hands with Danielle’s management team. I could not recommend her more highly!

11 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I highly recommend this estate agent

I highly recommend this estate agent. I have used other ones in the past but Carter and Willow have been the best by far. Adam was very helpful and Sophie kept me up to date until we finished! Thank you!!!

3 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sale of my 3-bedroom Dagenham house

Sale of my 3-bedroom Dagenham house
They:
- Advised me on preparing the house.
- Took professional photos
- Secured sale very quickly at slightly above valuation
- Help with advice right up to very quick completion
- Overall very professional service.
- Would recommend them

20 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We Purchased a property from Carter &…

We Purchased a property from Carter & Willow
Endrith handled the purchase with great diligence and made our purchase so easy that no words are enough to thank him

12 december 2024
Review zonder uitnodiging
Logo Carter & Willow

Antwoord van Carter & Willow

Thank you so much for your kind words! We’re thrilled to hear that Endrit made your property purchase such a smooth and easy experience. He truly goes above and beyond for his clients, and we’re glad it made such a positive impact. Wishing you all the best in your new home!

Beoordeeld met 1 van de 5 sterren

It was deeply unpleasant buying a…

It was deeply unpleasant buying a property through Carter & Willow. The initial estate agent(s) were okay but after our offer was accepted we had to deal with a Sales Progression person. She was extremely pushy and definitely tried to pressure me as a first-time buyer. I was pressed to not try to negotiate the sales price after having a survey completed and she gave me incorrect mortgage advice which was centred around her trying to convince me to change from my mortgage advisor and instead use her 'friend'. My mortgage advisor informed me what she did was extremely unethical. I hope to never have to use Carter & Willow again.

26 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Carter & Willow sold our flat

Carter & Willow sold our flat. Very professional service from start to finish.
Sophie was amazing and without her dedication and patience we couldn’t of done it without her 5*****
If we was to sell again we would definitely use them again.
Thank You

2 oktober 2024
Review zonder uitnodiging
Logo Carter & Willow

Antwoord van Carter & Willow


Thank you so much for your review! We're delighted to hear that you had such a positive experience with Carter & Willow and that Sophie was able to support you throughout the process. She’ll be thrilled with your kind words! It’s great to know you’d consider using our services again in the future. Wishing you all the best in your next steps!

Beoordeeld met 5 van de 5 sterren

Amazing service from start to finish

Carter & Willow is the best estate agent in Dagenham. After having 3 different valuations i decided to choose Adam. They sold my house quickly and for much more money than i was expecting!

The process was very smooth and the communication was amazing!

Highly recommend! SK

1 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have recently sold my House using Carter and Willow

I have recently sold my House using Carter Willow.After speaking to several estate agents I was most impressed with Adam’s sales pitch for using Carter and Willow and decided to use them.After completing the paperwork I was most impressed with Endrit’s drive and determination in arranging an open house at short notice and giving me the heads up on the bids that had been placed on the house.As a Negotiator Endrit was superb in agreeing the best sale price for the house which I was happy with.He kept me informed on the progress of the sale and along with Louise I was comfortable that the sale would go through without any hitches.I would have no hesitation in using Carter and Willow if I decide to move again in the future.

28 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great to work with all the staff of…

Great to work with all the staff of Carter & Willow Estate Agents for their caring and friendly and dedicated follow ups supported me while selling my property much needed for the stress of selling my property from start to succesful exchange and completion
Congratulations to me and to the entire of staff Carter & Willow Estate Agents I would like to appreciate and gratitude to
Staff Sophie of
Progressive Team for her frequent chasing ups of the Solicitors Conveyancers fir both sides and Staff Rosie of Sales Negotiator who answered my numerous phone calls with helpful supportive encouragement and her friendliness during the hiccups that occurred with the buyer during Conveyancing Process.
Finally all buyer's problems were resolved and exchange & completion was done & dusted !
I became very happy and relieved of the burden after I received congratulations email of Successful completion from Carter & Willow Estate Agents.

I will therefore happily recommend Carter & Willow Estate Agents to other people .
Big Thanks to everyone Carter &Willow Estate Agents
Kind Regards
GLADYS



18 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently sold my property through…

I recently sold my property through Carter & Willow and would say they were great. I found Asa and Rosie very helpful, they were professional whilst being friendly and approachable.
Would recommend.

10 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would recommend

C&W helped with the sale of one of my properties. They communicated very well, handled any problems professionally and overall great to work with. I would recommend to anyone looking to sell and I look forward to doing more business in the future.

14 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best managing agent in Dagenham

I have had the pleasure of working with Danielle at Carter & Willow for the past year, and I couldn't be happier with the service provided. From the very beginning, Danielle has been professional, responsive, and incredibly efficient.

Danielle handle everything from finding and vetting tenants to addressing maintenance issues promptly and effectively. The communication is always clear and timely, which has made managing my rental property a stress-free experience. I highly recommend them to anyone in need of reliable and outstanding rental management services.

23 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Carter & Willow just sold my house!

Carter & Willow just sold my house!

I have lived in the Dagenham for 54 years and have been extremely nervous about moving but Carter and Willow have been nothing but helpful throughout. Not only did they sell my property within a reasonable amount of time they have also been amazing at assisting me in my purchase.

21 mei 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Very disappointed

The estate agent will inflate your house price at the beginning to draw you in and get you on there books.
Viewings slow then after a few weeks they will advise you to drop the price.
When my time with them was coming to a end I got a call saying someone was interested and made a offer.
Then they went all out to push more people through the door.
Waited 7 weeks and still no progress with the potential buyer and I believe it was made up to keep my house on there books for a little longer.
With another estate agent now, with realistic house price and still not heard about this so called buyer.

18 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect letting agent

This agent are warm, accommodating, helpful, professional and worth every penny. They got us great tenants and helped us through every step as first time landlords. I felt looked after, valued and that my interests were safe and that’s priceless. Always contactable and responsive. Thank you

1 mei 2023
Review zonder uitnodiging

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