I didn’t receive a confirmation email for the order or tracking information. You couldn’t never get on the account page to see the orders. Overall just was not impressed.
Bedrijf heeft geantwoord

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I didn’t receive a confirmation email for the order or tracking information. You couldn’t never get on the account page to see the orders. Overall just was not impressed.
Bedrijf heeft geantwoord
I love these biscuits but in one of my last orders I found 2 dead small midge flies inside the cardboard packaging. Luckily the actual biscuits are sealed inside plastic wrapping but it were a little... Toon meer
Bedrijf heeft geantwoord
Ordered a mixture of gifts and snacks for the home. DPD didn’t deliver as expected but I received an incredibly swift response to my email from C&B, who resolved the issue in a very thorough manner, w... Toon meer
Received a hamper as a gift from employer. All the products inside were well packaged. The box itself was customised with company logo, which I think is great for corporate gifts. I haven’t tasted any... Toon meer
Cartwright & Butler is a family-owned, luxury food and beverage brand based in Yorkshire, England that's known for creating outstanding teatime luxuries. We champion British traditions and bring a spirit of luxury and occasion to today's teatime treats. We seek out the best bakers and finest confectioners to make our products to unique and exacting recipes and create luxury teatime treats. At the heart of the Cartwright & Butler brand is a tradition of family bakers that spans five generations. Gordon Arnett bought his first bakery in Hull in 1940. After the war, he invested in a charming, double-fronted shop in Beverley which he ceremoniously named 'The Cake Shop'. The business grew and the family went on to run a series of successful bakeries, finally selling the last of their production facilities to Finsbury Foods in 2008. That's when a new passion for teatime treats was born. Spotting an opportunity to bring something different to the market, the Arnett family acquired the Cartwright & Butler brand and a new era was born. Today, Cartwright & Butler sells in over 40 countries worldwide. From the shelves of premium retailers, to food halls, farm shops, and leisure destinations across the country and in duty-free shops from London to Seoul, Cartwright & Butler's range of teatime treats delights millions of customers every year.
UNICORN HOUSE, BROAD LANE, HU15 2TS, GILBERDYKE BROUGH, EAST RIDING OF YORKSHIRE, Verenigd Koninkrijk
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ordered 2 tins of Chocolate Praline Selection. They were delivered within a reasonable time and the tins looked attractive. However they were the worst pralines I’ve ever tasted. There were supposedly 5 different flavours in each tin but they tasted almost the same - very disappointed, considering the price

Antwoord van Cartwright & Butler
We ordered ‘festive’ gifts for some of our corporate clients and they’ve arrived arrived today. Really well packaged up to prevent damage to the ‘tins’ they all look fantastic - I don’t want to give them away now! 🙌🏼
Quick turn around too- highly recommend!
Delivery was prompt, quality excellent and very reasonably priced. A winner all round
They delivered my order the day after I ordered.
The taste was amazing and they were nice and crispy
Amazing quality products and I loved the biscuits!!!
I was very pleased that my goods arrived the following day after ordering. Beautifully packaged. The Christmas tins are rather gorgeous. We won't be eating the Christmas Cake until Christmas. The teatime selection biscuits are moist and rather tasty. The breakfast tea provides a refreshing backdrop to these nibbles.
I am the visitor. My friend asked me to buy your Classic Earl Grey Tea bags because of high quality. I ordered 20 cartons of tea bags with others from online smoothly and fast delivery that I don't expect.
The only I think that the "best before date" of tea bags are less than 6 months are too short.
Great products and reasonably priced. Love receiving Cartwright & Butler products and well and sending as presents.
C&B officially make the tastiest biscuits and their customer service, delivery and presentation is second to none 💫
I have bought a number of hampers from Cartwright & Butler and have always been very pleased with the products, speed of delivery and how well all the products have been packaged.
Delicious crumbly biscuits. Orders sent promptly. Goods well packaged. Dark chocolate ginger biscuits are a definite favourite. Would recommend.
Delicious range of butter fudge.
My favorite being Salted caramel.
Very creamy and a lovely taste of butter.
Well worth the money and makes a great gift if you can keep it long enough to give away!!
Happy to recommend
Gorgeous Products. I first found some of the C&B Hampers on another website and bought a small hamper for my parents 50th anniversary and they particularly loved chocolate wafers. Also included Orange Juice and a variety of biscuits. So found Cartwright and Butler website and ordered a bigger Hamper for my Dad’s Birthday. He was very happy. They offer a great range of fantastic products, sweet and savoury. The Hampers can be personalised, pick and choose your own items. You can also just buy individual items of your choice. Their range of products will suit every pallet and budget. Highly recommend.
Great easy to use website. Lots of choices. Speedy delivery.
Amazing products and great service, as always. Very pleased.
Good quality products. I have never been disappointed with the taste or quality of their biscuits and the containers. I like how you can get biscuits in cartons or tins depending on the purpose you want them for - own consumption or gifts. Love their themed commemorative products. Tins are real keepsakes.
I am surprised at some of the comments about the delivery. Bear in mind that the company is not responsible for the actual delivery, just the dispatch. It is the courier services they use - usual variety of DPD/EVRI/ Royal Mail. I had a problem with a delivery recently - my fault, mistakenly put wrong door number. After several failed attempts at delivery when the parcel was returned to the depot, I contacted C&B customer service who had it re-labelled correctly and the parcel was delivered pronto.
Very happy to continue using their products and services.
We like the rosemary thins but in the majority of boxes they arrive broken, sometimes in so many pieces that they are almost crumbs.

Antwoord van Cartwright & Butler
I bought their biscuits for my friends from aboard and they absolutely love them, it’s great gifts for friends and family.
I purchase 2 x hampers (1 gift and 1 for the family) from C&B
I was extremely pleased with the products, all the contents the biscuits and treats were of fantastic quality tasted amazing. the wooden hamper box is reused in the house. I would certainly go to C&B for hampers or luxury food for gifts / special occasions
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