Carverse Reviews 

298
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

I had a really good experience. Communicating with Katie was easy and informative. She explained each step of the process to me clearly and answered all of my questions, which gave me confidence in th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Katie right from the moment we walked through the door made it easy and pleasant and it has been a very pleasant experience. She found us the right car to suit our needs and listened to everything w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

bought car through heycar from carverse,all went rly quick and smoothly,car was 3hours travel from my home so i used home delivery option,because im busy person,did few calls and chauffeur came wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent experience shopping at Carverse. No pushy salespeople pouncing as soon as you arrive and following you round. They let you have a look around the dealership with no pressure at all. Ryan was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

At Carverse, you can buy premium used vehicles from our Used Car Supermarket located on Norton Way North, Letchworth, Hertfordshire, SG6 1BL. Or you can purchase from the comfort of your home using our buy online service - simply select your vehicle, pay in full or apply for finance, and then arrange home delivery or collection. We have hundreds of vehicles in stock, all of which are available to view and test drive. Every used car comes with 90 day warranty, and has had a vehicle inspection as part of our car quality promise. If you are looking to sell your vehicle, you can use our valuation tool on our website. You can then decide whether to part exchange, or sell out right. We also sell a wide range of car care products and services to keep your car looking prestine. These include service plans, extended warranty, GAP insurance, SMART Repair and Autoglym Lifeshine. If you have any queries, please don't hesistate to contact our team on 01438 583607, or email info@carverse.co.uk.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

298 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(298)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

I had a really good experience buying…

I had a really good experience buying my car from Carverse. Extremely helpful, polite and friendly staff who were happy to help me and to answer my many questions.
I would recommend them.

11 maart 2023
Logo Carverse

Antwoord van Carverse

Good morning Shirley, thank you very much for the 4 stars and words! We are glad we could help. But please let us know what we could have done for that extra star. Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Excellent and timely communication from…

Excellent and timely communication from start to finish. No overselling of product or extras and competive pricing. On arrival my vehicle was exactly as shown and described in the video. Would definitely rec and use again.

21 maart 2023
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Antwoord van Carverse

Good morning David, thank you very much for the 5 stars and kind words, it is much appreciated. Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Amazing staff

Staff are very helpful, very friendly and was a great help to us when purchasing our car, the car was presented in excellent condition throughout and a BIG thankyou to James.
Would definitely recommend Carverse.

19 maart 2023
Logo Carverse

Antwoord van Carverse

Good morning Cliff. Thank you for your positive feedback. carverse strives to provide high-quality service to all of our customers. We will make sure to share this feedback with the team in order to give him the credit they deserve. We are delighted to hear from you. We look forward to seeing you again soon. Best wishes – carverse.

Beoordeeld met 5 van de 5 sterren

Both Wayne and Alex are really genuine…

Both Wayne and Alex are really genuine guys. We were ready to walk away with our Rav4, however they guys said they want to do the final checks prior to us receiving the car. They kept it for a couple of days, fixed tge glove box and replaced discs and pads for us. Excellent service and they even delivered the car whilst driving off in our part ex. Would definitely recommend these guys.

24 maart 2023
Review zonder uitnodiging
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Antwoord van Carverse

Hi Neil, we are very happy to have provided you with such a positive experience and will pass along your comments to the team! We look forward to your next visit! Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service! From the first phone call Wayne and Alex have both been fantastic. I have had no issue in picking up the car and anything that has been reported to them regarding the car, they have been on top of it straight away. Very professional and overall a good experience compared to previous dealings with other dealerships in recent times. 100% would recommend

18 maart 2023
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Antwoord van Carverse

Hi Matti, thank you for taking the time to leave us a lovely review! We are pleased to hear you were happy with the service provided and will pass on your compliments to the team. We hope you are enjoying your new car. We look forward to hearing from you again soon. All the best - carverse.

Beoordeeld met 5 van de 5 sterren

Friendly ,helpful answered all…

Friendly ,helpful answered all questions and any queries.

1 maart 2023
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Antwoord van Carverse

Hello, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best – carverse.

Beoordeeld met 5 van de 5 sterren

I purchased a vehicle a few months ago…

I purchased a vehicle a few months ago from Carverse and I found the customer service excellent from start to finish. A few months down the line it transpired they were given incorrect information regarding the service plan the vehicle was on and it required a service sooner than we'd thought which could have left me with a hefty unexpected bill. Wayne & Alex at Carverse handled the situation very professionally, acknowledged the error and ultimately kindly agreed to provide the service free of charge to me.

If ever in future I am in the market again for a 2nd hand car, then Carverse would be one of the first places I go back to to start my search & I would recommend to my friends & family.

24 maart 2023
Review zonder uitnodiging
Logo Carverse

Antwoord van Carverse

Hi Gavin, thank you for taking the time to write us a great review! We are so pleased to hear you had an excellent experience with us and will pass on your compliments to the team! We look forward to welcoming you back again soon. All the best - carverse.

Beoordeeld met 4 van de 5 sterren

I was very satisfied with their good…

I was very satisfied with their good service as staff are accomodating,friendly & helpful as even assisted me to sort my new car’s insurance.Good job to everyone!

17 maart 2023
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Antwoord van Carverse

Hi Neome, thank you for taking the time to write us a lovely review! We are so pleased to hear you enjoyed your experience with us, and we hope you are enjoying your new car. We look forward to welcoming you back again soon. All the best - carverse.

Beoordeeld met 5 van de 5 sterren

Tom was the best

Tom was the best, he was very patient and answered all my questions , Top always kept me up to date about when my car would be ready for pickup,he was there from the first day I came in to enquire about the car and till the last day when my car was handed over to me,he also made sure I know how everything worked on the car, before I left carverse, thanks very much Tom for a great experience.

7 maart 2023
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Antwoord van Carverse

Good morning Safiat, thank you very much for taking the time to leave us thsi 5 star review and kind words. We are very happy we could help and lookforward to welcoming you back again soon. Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Great service from Wayne and the rest…

Great service from Wayne and the rest of the staff with the purchase of a Ford Edge.

5 maart 2023
Logo Carverse

Antwoord van Carverse

Hello, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best – carverse.

Beoordeeld met 5 van de 5 sterren

We had a great experience at Carverse

We had a great experience at Carverse. Nathan was brilliant at listening to our needs and the whole process was relaxed even with our two kids alongside us. The showroom is also kitted out really well (even a box of toys and a big TV to keep the kids occupied whilst working through paperwork). Overall, the whole visit and subsequent collection were excellent. Thanks Carverse.

4 maart 2023
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Antwoord van Carverse

Hi there, we are very happy to have provided you with such a positive experience and will pass along your comments to the team! We look forward to your next visit! Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Nathan made it a simple straight…

Nathan made it a simple straight forward buying process .
There were a few issues with the car , between Nathan and Wayne the issues have been dealt with hassle free which is really appreciative to know.
I will return once my plan is up to replace both mine and my wife’s cars .

6 maart 2023
Review zonder uitnodiging
Logo Carverse

Antwoord van Carverse

Hi Kenneth, thank you for taking the time to leave us a lovely review! We are pleased to hear you were happy with the service provided and will pass on your compliments to the team. We hope you are enjoying your new car. We look forward to hearing from you again soon. All the best - carverse.

Beoordeeld met 5 van de 5 sterren

Purchased a car last week

Purchased a car last week. The service was excellent from start to finish.
The staff were very helpful and knowledgeable.
A excellent experience and would highly recommend.

1 maart 2023
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Antwoord van Carverse

Good morning Bryan, thank you very much for the 5 stars and taking the time to leave this review! It is greatly appreciated. Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Buying a Car from Carverse

I found the whole process of buying a used car from Carverse very easy, all of the team that I came into contact with very friendly and Alex who I dealt with was very accommodating around test drives with myself and my wife. The condition of the car I bought was very high and had all of its history, had been recently serviced and had 12 months MOT, any questions I had were answered quickly, the handover was quick and easy and although there was an issue with one of the alloys having been damaged from viewing to collecting, Alex had this resolved while I waited. I would certainly recommend Carverse if your looking for a professional service that you can be confident in when purchasing a used car.

27 februari 2023
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Antwoord van Carverse

Hi Kurt, thank you very much for taking the time to leave us such as positive review, we are very happy we could help! Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Very good service and hand over

Very good service and hand over
Thank you

25 februari 2023
Logo Carverse

Antwoord van Carverse

Hi Andy, thank you for taking the time to write us a lovely review! We are so pleased to hear you enjoyed your experience with us, and we hope you are enjoying your new car. We look forward to welcoming you back again soon. All the best - carverse.

Beoordeeld met 5 van de 5 sterren

No pressure selling

I didn’t feel pressured in to buying. Great salesman, great sense of humour. I would recommend to anyone that is in the market for a car to try carverse before buying

11 februari 2023
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Antwoord van Carverse

Hi Stephen, we are very happy to have provided you with such a positive experience and will pass along your comments to the team here at carverse! We look forward to your next visit! Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Sales team were great

Sales team were great! Able to turn around a part ex and allow us to drive away the same day!

18 februari 2023
Logo Carverse

Antwoord van Carverse

Hello, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best – carverse.

Beoordeeld met 5 van de 5 sterren

Amazing customer service and a great…

Amazing customer service and a great dealership all round.
Happy to help with everything.

15 februari 2023
Logo Carverse

Antwoord van Carverse

Good morning Bill, we are very happy to have provided you with such a positive experience and will pass along your comments to the team here at carverse! We look forward to your next visit! Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Exceptional after sales service

I recently bought a car from Nathan at CarVerse. All was well with car and purchase process except on the day of collection the car had a tyre with low pressure. Pumped it up and thought nothing of it, but 2 weeks later it was low pressure again and I found a screw in it. I contacted Nathan and to my suprise and delight CarVerse agree to pay for a replacement tyre even though there was no way I could prove the screw was in the tyre before I picked the car up. Service beyond my expectation

23 februari 2023
Review zonder uitnodiging
Logo Carverse

Antwoord van Carverse

Good morning Martin. Thank you for your positive feedback. carverse strives to provide high-quality service to all of our customers. We will make sure to share this feedback with the team in order to give them the credit he deserves. We are delighted to hear from you. We look forward to seeing you again soon. Best wishes – carverse.

Beoordeeld met 5 van de 5 sterren

Really good communication

Really good communication
Friendly staff
Good knowledge and smooth transaction

17 februari 2023
Logo Carverse

Antwoord van Carverse

Hello, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best – carverse.

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