Carverse Reviews 

298
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a really good experience. Communicating with Katie was easy and informative. She explained each step of the process to me clearly and answered all of my questions, which gave me confidence in th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Katie right from the moment we walked through the door made it easy and pleasant and it has been a very pleasant experience. She found us the right car to suit our needs and listened to everything w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

bought car through heycar from carverse,all went rly quick and smoothly,car was 3hours travel from my home so i used home delivery option,because im busy person,did few calls and chauffeur came wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent experience shopping at Carverse. No pushy salespeople pouncing as soon as you arrive and following you round. They let you have a look around the dealership with no pressure at all. Ryan was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

At Carverse, you can buy premium used vehicles from our Used Car Supermarket located on Norton Way North, Letchworth, Hertfordshire, SG6 1BL. Or you can purchase from the comfort of your home using our buy online service - simply select your vehicle, pay in full or apply for finance, and then arrange home delivery or collection. We have hundreds of vehicles in stock, all of which are available to view and test drive. Every used car comes with 90 day warranty, and has had a vehicle inspection as part of our car quality promise. If you are looking to sell your vehicle, you can use our valuation tool on our website. You can then decide whether to part exchange, or sell out right. We also sell a wide range of car care products and services to keep your car looking prestine. These include service plans, extended warranty, GAP insurance, SMART Repair and Autoglym Lifeshine. If you have any queries, please don't hesistate to contact our team on 01438 583607, or email info@carverse.co.uk.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

298 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(298)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy deal

Easy deal, car was well prepared, Katie and all the staff are knowledgeably and courteous, what more could you wish
This was the third car I had bought from them

30 april 2024
Logo Carverse

Antwoord van Carverse

Good morning Alan, thank you for the 5-stars! Happy we could help and will be sure to pass your compliments on to the team. Take care - carverse.

Beoordeeld met 5 van de 5 sterren

A nice way to buy a car

I liked the setting. It gave an immediate professional impression. The showroom was comfortable, with plenty of places for confidential conversations.

The range of cars on display was extensive and of good quality. No bangers!

The people were splendid: warm, helpful, and approachable, while remaining professional.

I change car infrequently (I bought the last one in 2007), so buying a new car can potentially be very intimidating. This was definitely not the case with Carverse!

19 april 2024
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Antwoord van Carverse

Good morning Rod Smith, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - carverse.

Beoordeeld met 4 van de 5 sterren

Reliable service

Easy transaction, supportive customer friendly staff, polite and helpful. Good range of vehicle choices. Some issues with purchased vehicle post delivery but acknowledged, owned and rectified quickly by Carverse, entirely as would be expected. I would recommended this company as a trusted motor trader and would use again.

17 april 2024
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Antwoord van Carverse

Good morning David King, thank you for the 4-stars! We are sorry to hear that there were some issues when it came to post delivery and hope they are now resolved. We are happy the rest of our service was good and supportive. Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Hats off to this company

Hats off to this company. Went above and beyond. I stay in Glasgow and the whole transaction and professionalism was outstanding. I highly recommend this company more than I would Arnold clark , Motorpoint etc...

Katie provided regular updates via email and telephone daily . She was a star from the get go.

Really pleased with this company .
I will use again in the future.

26 april 2024
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Antwoord van Carverse

Good morning Hassan, thank you for the 5-stars and kind words. We are very happy we could help. Take care - carverse.

Beoordeeld met 5 van de 5 sterren

great service

great service and willingness of people.

20 april 2024
Logo Carverse

Antwoord van Carverse

Good morning, thank you for taking the time to leave us this 5-star rating! It is much appreciated. Take care - carverse.

Beoordeeld met 5 van de 5 sterren

I had an amazing and wonderful…

I had an amazing and wonderful experience with Carverse when i got my new car. The process was fantastic and helpful. Hence, the service received from the staff was extraordinary.

19 april 2024
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Antwoord van Carverse

Good morning, thank you for the 5-stars! We are very happy to hear that you have had an amazing experience with us! We hope you are enjoying your new car, and hope to welcome you back again soon. Take care - carverse.

Beoordeeld met 1 van de 5 sterren

This people are not ready to sell the…

This people are not ready to sell the car make me wait 2 weeks then the car still got some problems

10 april 2024
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Antwoord van Carverse

Thank you for your valued review, feedback is very important for us and we understand that you have spoken with Wayne already reference to your vehicle purchase and were explained that we were awaiting on parts to arrive which delayed your vehicle and that all money paid to us have now been reimbursed to you.
Please reach out to Wayne by email wayne.miller@carverse.co.uk to discuss further.

Beoordeeld met 4 van de 5 sterren

Good showroom experience, let down slightly by refund issues

Bought a lovely Kia eNiro from Carverse (via HeyCar). Fantastic car in great condition. Kamil and the team at the showroom were very friendly and helpful. They managed to get the vehicle ready for us quickly as we needed it prior to going on holiday.

We had one issue regarding the refund of a £250 deposit which I had been chasing for over a month. As soon as I left a negative review on here, Kamil reached out to me and had it refunded within 24hrs. Such a shame the accounting wasn't so proactive and it took a TrustPilot review to make things happen.

Otherwise though, many thanks for a smooth vehicle purchase!

24 maart 2024
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Antwoord van Carverse

Good morning Chris Day, thank you for the kind review and 4-stars. We hope to welcome you back again soon. Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Convenient and welcoming

The popularity of online car buying and car supermarkets probably reflects that it’s an experience that can make some buyers quite anxious so the whole process is better the simpler it is.

No hard sell, nobody being pushy, I popped in to have a look and having a sit and then a test drive was all easy.

Great range of cars and purchase was pretty straightforward. Had a hiccup with new mot not being done before collection but it was sorted out fairly easily.

All in all it’s a hugely welcoming place and the people are lovely. And I adore the car.

6 april 2024
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Antwoord van Carverse

Good morning Ben, thank you for the 5 stars and kind words! We are very happy we could help and hope to welcome you back again soon. All the best - carverse.

Beoordeeld met 4 van de 5 sterren

A great deal and very friendly staff

A great deal and very friendly staff. The car was very good and had a car reveal under a sheet on the exchange day, a nice touch. Only a little let down on getting a deal promised spare key of which was a hassle at the end of the process. So that is why the 4 stars review. Overall very good car and deal and friendly staff !

14 januari 2024
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Antwoord van Carverse

Good morning Julian, thank you for taking the time to leave us 4-stars and this kind review. Happy we could help. Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Excellent buying experience

Florence and Katie are friendly, knowledgeable and helpful which made the buying experience painless and quick. The car was well priced and presented. Very happy with my experience, well done 😊

15 april 2024
Review zonder uitnodiging
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Antwoord van Carverse

Good morning Mark Dunham, thank you for taking the time to write us this kind review! Take care - carverse.

Beoordeeld met 5 van de 5 sterren

As above

Very helpful. Very sensitive. Trustworthy and comparable prices. Patient when I was struggling getting finance sorted. Genuinely wanted me to be able to get my car of choice. And so friendly and sympathetic with my total lack of knowledge.

3 april 2024
Logo Carverse

Antwoord van Carverse

Good morning Katie, thank you for the 5-stars and kind words! We are very happy we could help. All the best - carverse.

Beoordeeld met 5 van de 5 sterren

Amazing and looking forward buying more…

Amazing and looking forward buying more vehicles and recommend to all famiand friends.

24 maart 2024
Logo Carverse

Antwoord van Carverse

Good morning C.J thank you for the 5 stars! Glad we could help, take care - carverse.

Beoordeeld met 5 van de 5 sterren

Bought a used Merc GLA and delighted

Bought a used Merc GLA. Really pleased. Katie handled the purchase and did a very good job. We were very pleased with the purchase and with the first class service from Katie. Thank you.

31 maart 2024
Logo Carverse

Antwoord van Carverse

Good morning Steve Grossman, thank you for the 5 stars! Very happy we could help and hope to welcome you back again soon. Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Great Experience!

My experience with carverse was exceptional. My agent Flo was a great sales person, respectful, knowledgeable and supportive. She made the process fast and easy. Thank you for your help and keeping me updated throughout my purchase.

Thanks to Tim too who also went beyond to assist me. Everyone is very welcoming and helpful.

I highly recommend carverse to anyone in search of a great car-buying experience!

16 maart 2024
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Antwoord van Carverse

Good morning Abena Barnie, thank you for the 5 stars and kind words! Very happy we could help and will be sure to pass your compliments on to the team. Take care - carverse.

Beoordeeld met 5 van de 5 sterren

Pleasure to do business with Tom and…

Pleasure to do business with Tom and the team. Easy to deal with and good communication

27 maart 2024
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Antwoord van Carverse

Good morning Patrick Vatsaloo, thank you very much for taking the time to leave us this kind review! We hope to welcome you back again soon. Take care - carverse

Beoordeeld met 5 van de 5 sterren

Thanks a Kamil-lion

The service provided by Kamil at Carverse was first class. He even picked me up from the train station on the day of car collection. A well humoured and service minded young man, that made the usually stressful task of car buying easy. Although Carverse couldn't fix one minor issue, they have agreed to pay for work done by the OEM.

26 maart 2024
Logo Carverse

Antwoord van Carverse

Good morning Mike, thank you for the 5 stars and this kind review. We are happy we could help and will be sure to pass on your compliments. All the best - carverse

Beoordeeld met 5 van de 5 sterren

No issues about the car and about…

No issues about the car and about buying process.

26 maart 2024
Logo Carverse

Antwoord van Carverse

Good morning Nazim Dugan, thank you for taking the time to leave us 5 stars! Happy we could help and that there were no issues with your process. Take care - carverse.

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