The Carwash Company  Reviews 

872
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have used the Belfry Redhill car wash before without any trouble but this time I was told my car had grown and was now a LARGE car and therefore cost £6 more than previously. I was told cash only de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Honestly I’ve had my car cleaned once every month consistently. We stopped in at the oracle reading whilst shopping and the car was insanely cleaned and looks amazing. Thank you Shamir and team, great... Toon meer

Beoordeeld met 5 van de 5 sterren

First time using this car wash and I’m genuinely impressed. I went for a full interior clean and the car honestly looks and feels like new again. The guys were very professional, friendly and cle... Toon meer

Beoordeeld met 5 van de 5 sterren

Another excellent experience. We wanted the car thoroughly cleaned inside and out in order to sell it and the guys did an amazing job. It has been completely transformed from a very grubby old car use... Toon meer

Bedrijfsgegevens

  1. Autowasstraat

Geschreven door het bedrijf

We are The Carwash Company, market leaders in hand car washing and valeting. Our locations cover the length of the country, from Inverness to Southampton, and we are adding new locations all the time.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

872 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,0

Alle reviews

(872)

288 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Paid online £39 arrived and the guy was…

Paid online £39 arrived and the guy was adamant I was paying an extra £50 to get outside waxed as the inside of my car was clean( it was dirty) all he wanted was to clean the outside which was obviously a bigger charge. Told him I don’t need a wax and he then said £10 extra for me to give you a good clean. Came back and car was barely touched inside is still dirty, windows are filthy. Absolute rip offs if you don’t spend extra then they don’t clean your car properly

31 augustus 2026
Review zonder uitnodiging
Logo The Carwash Company

Antwoord van The Carwash Company

Good morning Gemma,

Thank you for taking the time to leave us your feedback following your visit to one of our locations

We’re sorry to hear about your experience and the concerns you have raised regarding both the service you received and the interaction with our team member.

We’d appreciate the opportunity to look into this properly with the on site team and yourself to understand what happened during your visit. Please contact us directly at James@carwashcompany.org with the details of your visit, and we will be happy to investigate this further and work towards a resolution.


Kind regards,
The Carwash Company Head Office Team

Beoordeeld met 5 van de 5 sterren

Another excellent experience

Another excellent experience. We wanted the car thoroughly cleaned inside and out in order to sell it and the guys did an amazing job. It has been completely transformed from a very grubby old car used mostly for dog walking and taking stuff to the dump into a sparkling nearly new condition.

31 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

First experience using The Carwash Company

This was the first time I have used The Carwash Company and I booked for 09.30 on a Bank Holiday, so I was the only customer as far as I could see!
I left the car with them for an hour and when I came back it had been really well cleaned, inside and out, and I will definitely use them again.

31 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

HORRIBLE EXPERIENCE!

HORRIBLE EXPERIENCE!
Had my car cleaned here in bristol cabot circus a few days ago and it was horrible i paid £75.95 and i had crumbs on the floor and the windows were all smudgy and just found out that they don’t use water so that explains why the car wasn’t even cleaned properly on the outside. I am really upset with this experience. i wish i could give less stars.

30 augustus 2026
Review zonder uitnodiging
Logo The Carwash Company

Antwoord van The Carwash Company

Good morning Kelly,

Thank you for taking the time to leave us a review following your visit to our site in Cabots Circus, Bristol.

We’re sorry to hear about your experience at our Bristol Cabot Circus site. We appreciate how disappointing it must have been to collect your vehicle and still find crumbs and smudging left behind.

We’d appreciate the opportunity to look into this properly with the site team and see how we can put things right for you. Please contact us directly at James@carwashcompany.org with the details of your visit, and we will be happy to investigate this further.


Kind regards,
The Carwash Company Head Office Team

Beoordeeld met 1 van de 5 sterren

I came back I paid for my seven seater…

I came back I paid for my seven seater and hadn’t cleaned the back two seats not impressed

29 augustus 2026
Review zonder uitnodiging
Logo The Carwash Company

Antwoord van The Carwash Company

Good morning Caroline,

Thank you for taking the time to leave us feedback following your visit to one of our locations.

We’re sorry to hear that the back two seats were missed during your visit, particularly as you had paid for a service covering your seven-seater vehicle.

We’d appreciate the opportunity to look into this and see how we can put it right for you. Please contact us directly at James@carwashcompany.org with the details of your visit, and we’ll be happy to investigate this further.


Kind regards,
The Carwash Company Head Office Team

Beoordeeld met 5 van de 5 sterren

Slick process and a shiny car!

This was my first experience of the Carwash Company.
It was easy to book an appointment to get my car washed and valeted. I chose a time convenient for me and found it available.
Although I arrived early for the booking, I was welcomed and offered additional services at a discounted rate. I also had the car parking fee paid for me. That's a nice touch as I had expected to pay for parking.
The car was ready as promised and was really clean .
I would certainly use this facility again.

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wouldn't waste your money

Wouldn't waste your money. Paid £100 for a service at their Inverness site and the car came out as dirty as it went in. Its a new car and didnt even need that much cleaned. They also stained the plastics. Customer service are of no use, given the runaround by two agents.

9 augustus 2026
Review zonder uitnodiging
Logo The Carwash Company

Antwoord van The Carwash Company

Good afternoon Kerry,

Thank you for taking the time to leave us a review regarding your visit to our site in The Eastgate Shopping Centre, Inverness.

We’re sorry that your recent visit to us site fell so far below the standard you should have received.

We understand that the matter has now been resolved directly with you by my colleague, and as discussed, we issued a full refund for the service.

We’re sorry again for the experience you had with us and appreciate you taking the time to bring your concerns to our attention. We hope that the resolution provided goes some way towards addressing your disappointment.


Kind regards,

The Carwash Company Head Office Team

Beoordeeld met 5 van de 5 sterren

Really lovely team got my car looking…

Really lovely team got my car looking beautiful after an interior and exterior valet at silverburn. They completed it super quick too which was so helpful! Really nice guys too! Thank you 😄

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant job done

Brilliant job done, I work in the shopping centre and dropped my car off before work then collected on my lunch break. I got the interior and exterior done and I can honestly say I don’t think I’ve ever seen my car so clean!! Absolutely fantastic job and the site manager was great too.

15 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great clean

No complaints in the slightest, came back after a round of shopping in Cabot circus, serious job on the exterior of the car. Shining like new and interior clean as from factory. Great job 👍🏽

14 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Just rude and dodgy!

The guy was extremely rude and would not let me pay for a gold or diamond service instead insisting that we had to have the deluxe diamond as he had to wash the mats. When we queried this and asked why we couldn’t have the plain gold or diamond he said he would just vacuum it and nothing else. He then charged us for a 4x4. The car was an suv.
Sorry but he had a bad attitude and then played us. I should have walked away!

12 augustus 2026
Review zonder uitnodiging
Logo The Carwash Company

Antwoord van The Carwash Company

Hi Samantha,
thank you for sharing your experience, and we're sorry to hear you felt pressured into a package you didn't want, and that there was confusion over vehicle classification and pricing. This isn't the level of service we expect our customers to receive.

We'd like to look into this properly, so please do send us an email via Sam@Carwashcompany.org, with your visit details (location, date, and vehicle) so we can follow it up directly and assist fully to resolve this matter for you.

Thanks,
The Carwash Company Head Office Team

Beoordeeld met 5 van de 5 sterren

Valet experience

The 2 lads have valeted my car perfectly.. very clean and very professional… would highly recommend… in the red car park of Meadowhall

12 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Clean and shiny like brand new

Amazing service had my car shining like a mirror like it was brand new, top lads I’d highly recommend them if you’re ever in the Cabot circus car park

11 augustus 2026
Review zonder uitnodiging

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