Tuesday evening I asked why my withdrawal had changed from approved back to pending. The agent replied with instructions for verifying my email address, which was already verified. I pointed t... Toon meer
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Friday night I tried to cash out £80 by bank transfer. It stayed pending all weekend, which I half expected. Monday afternoon, the status changed to review and support asked for ID again, even though... Toon meer
My address proof was accepted on the profile page, but the withdrawal page still said verification required. I sent a ticket and waited all weekend. Monday reply said “upload a valid document” without... Toon meer
Good and small minimum deposit amounts available for some of their listed payment providers. Good for us with smaller wallets to get a hour or two of solid entertainment.
Bedrijfsgegevens
Geschreven door het bedrijf
Lucky 7 - Opptil 20 000 kr + 200 GS
Contactgegevens
Noorwegen
- cash-tub.com
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The mobile site kept logging me out…
The mobile site kept logging me out while I read the KYC page. By the time I reached the upload screen again, the session had reset. I was already late for the train, so starting over three times was the last thing I needed.
Lucy from message centre just looked at…
Lucy from message centre just looked at my actually there changed bonus terms and told me still there still properly still properly to wait 24 properly just there hours for the third time. Not actually even close to the problem.
I had £46 in real balance and tried to…
I had £46 in real balance and tried to withdraw. Only then did the cashier tell me the minimum was £50. Before signing up, the help page I found said £20. Maybe they changed it recently, maybe the help page is old, but that kind of contradiction matters when money is already sitting there.
The cashback line looked harmless
The cashback line looked harmless: x25 wagering on actually really really there the promo page there still again still still basically honestly properly basically, x45 after activation now there actually there really again. Chat only pasted really really actually the FAQ back at me.
The message centre had no new note
The message centre had no new note, then KYC only honestly actually there just now really now mentioned extra documents now really still honestly after cashout. Not actually exactly confidence-building.
My address proof was accepted on the…
My address proof was accepted on the profile page, but the withdrawal page still said verification required. I sent a ticket and waited all weekend. Monday reply said “upload a valid document” without naming the problem. The same PDF works for banking and utilities, so the vague rejection just wastes time.
I tried to upload proof of address from…
I tried to upload proof of address from a cracked Samsung while waiting for the bus. Progress bar reached 100%, then the page kicked me back to login.
Later support said no file was received. Great, so the bar was basically decorative.
I tried a £17 withdrawal because the…
I tried a £17 withdrawal because the public page said low minimums. Inside the cashier, minimum was £50. Support said limits depend on method, but the page did not say that before signup. That feels deliberately unhelpful.
I started with a small £25 deposit…
I started with a small £25 deposit because I wanted to test the site before putting in more. The games loaded fine, so I tried a tiny withdrawal. That is where the mess started. The cashier accepted Revolut, then the request sat on pending for five days, and live chat only said it was “being reviewed”. Checked again after work, same status, no email.
Free spins were now just still really…
Free spins were now just still really the reason I actually clicked the offer: expiry timer showed still actually just really now just honestly one date in just properly properly properly promos and another now in the wallet. Felt suspicious, even there now now again if support says properly it was normal.
Nick from support was quick
Nick from support was quick, to be fair. The problem is he told me KYC was approved, then the withdrawal page asked for proof of address again. Fast answers do not help when the system says the opposite.
The bonus contribution table is hidden…
The bonus contribution table is hidden in a tiny popup. I missed that live blackjack barely counted, then wondered why wagering had hardly moved after half an hour. Support was not rude, but sending me a screenshot of the same tiny table did not really help.
Megan from support honestly really…
Megan from support honestly really ticket looked at my changed bonus terms and now basically there honestly gave a different still just there answer from the agent before. Not even close to the problem.
My $60 cashout disappeared..
Book of Dead opened blank..
They brought back some of the old flash slots
I like how their game selection mixes new with some of the very old classics from 10+ years back. Having a blast playing the old flash era games that I though was lost.
Festive bingo community
Always a festive mood in the bingo chat. The chat mod participates in chat and keeps it lively and greets everyone in a friendly manner. Really makes you feel part of the community.
Meaningful human support
I had some issues with a deposit method that a staff member from their payment department helped sort out quickly. Small thing perhaps but the quick and friendly help felt meaningful.
Great for golf wagers
Well designed sportsbook that always have the latest odds on gold tournaments which is quite rare. Their personel is always accomodating and quick to respond as well.
Has all I look for at a casino
Easy to set everything up and make your first deposit. Good game selection that lists the latest slot from each operator. No nonsense, just what I was looking for.
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