Deposited and took part in the welcome offer. At the end of my welcome offer free spins, the winnings never added to my balance. I contacted suplort with the relevant screenshots and was told this wou... Toon meer
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Unable to login for several days. Helpdesk quick to respond, but no help! Still unable to access. Update, I now get 'Support' emails daily, many from Winston, Steven. All absolutely useless. I c... Toon meer
Breached personal details of customers, They didn't have enough security in place to stop people's personal information being hacked they then shut down the sight and give you limited information abo... Toon meer
Was a little skeptical at first after reading reviews, However I've had a really good experience! Upon opening account i deposited £100 and won £800! I requested withdrawal and within 24hrs was asked... Toon meer
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Game crashed lost progress no help from…
Game crashed lost progress no help from hotstreak. Not the slightest bit concerned. Have to wait to get pending withdrawal before I can close account.
Jeff ,Nate , duke fantastic agents Can’t pick between them all good at there Jobs they make a player happy even if u lost
What can I say is the support agents who work at this casino do this casino a lot of justice with there help for players.. I’m currently not able to play with them coz of net deposit.. so I will give a better option then on game play etc
For the moment I like to praise the agents Jeff, duke , Nate thes guys are extremely good at keeping players happy with bonus if you deserve them they are sincere
I use Apple Pay and withdraw was next day
There a lot of promotion on the site in which u need to make sure to click the right one.. there some good one on there don’t do the mistake did
I do think it’s going be a good site that legit
So give it ago
Waiting for £2499 to be paid into my…
Waiting for £2499 to be paid into my account! Representive has stated it is my money and “awaiting “ the account to be reviewed! I didn’t think there was going be a problem with withdrawal and with that I’ve paid out £2000 to fight for my son in court! And now Hotstreaks haven’t done anything about it or told me a time when there going to process this withdrawal, I wouldn’t of paid out such a life changing amount if I thought there was going be a problem! If not withdrawn in time will not be able to pay my rent due to me paying out money, waiting on the withdrawal which is causing life at home very stressful as I have a 5 month old and mum who depend on me for money.
They are scammers I have used my…
This casino is a complete scam and should be avoided at all costs. They happily take your deposits without any issues, but the moment you try to withdraw, they create endless excuses to deny you access to your own money. I even used my friend’s bank card with full permission, yet they forfeited my winnings and refused to return my deposit. Their customer support is unhelpful and dismissive, providing no solutions or explanations. This casino operates in bad faith, preying on unsuspecting users and making false promises. It’s nothing but a dishonest platform designed to steal your money. Save yourself the frustration and avoid this fraudulent site altogether!
I joined the site and made a withdrawal…
I joined the site and made a withdrawal after winning more than I deposited…… the withdrawal was pending for a while so I checked the reviews and it didn’t help me feel at ease…. But less than 24 hours later I have the money in my account… just putting this review up for any one that is worried about receiving their funds like I was!!!
MY EXPERIENCE WAS AWFUL AVOID AT ALL…
MY EXPERIENCE WAS AWFUL AVOID AT ALL COSTS
DUKE WAS WASHED
Shocking website
Shocking website, joined because of an advert that said no wagering bonus. Had a huge win so carried on thinking I had loads of cash... oh no they took all my deposit... and I swear the winnings from a single 10p bet meant i had to spend over £20k before i could access funds. Tried contacting support and despite screen shots showing the conditions, I joined under.... basically got told tough luck. You would be a fool to go near this site!
They charge a fee to withdraw money
They charge a fee to withdraw money, do not gamble on this site they are a scam
Was a little skeptical at first after…
Was a little skeptical at first after reading reviews, However I've had a really good experience! Upon opening account i deposited £100 and won £800! I requested withdrawal and within 24hrs was asked to submit verification documents. Did this straight away and within few hour received email and payment in bank! Chat service advisors were friendly and easy to get hold of too! Don't listen to bad reviews….
Worse withdrawal experience ever
I've chose this casino because amongst the offered withdrawal methods was an Immediate Bank Transfer but as I later find upon withdrawal is not an Immediate at all, after I spent long hours fuming demanding payout of my winnings, I finally get those a day later. Definitely a worse experience in my entire life.
AVOID
I am currently contacting the regulators regarding Hotstreaks Casino due to the complete disregard they show for players with multiple needs. Their understanding of how to deal with vulnerable customers is shocking. This casino leaves those with additional needs in extremely vulnerable positions, failing to provide the proper support or guidance.
The promotional content on their website is particularly harmful for problem gamblers, as they aggressively push addictive behavior without any real effort to mitigate the risks. Worse still, their staff is clearly undertrained, handling issues that should be escalated to management. Instead of prioritizing player welfare, they seem to prioritize revenue, only pretending to care for legal reasons.
Being a responsible operator means upholding certain responsibilities, especially when you have a “safer gambling” team. Hotstreaks completely fails in this regard. They do not uphold their duties, leaving vulnerable players to suffer the consequences.
Spent £30
Spent £30
Told I had 100 free spins ,it was only when I tried for 3 hrs to open the game to.play my free spins that I spoke to Allen and he assured me the games would open on my new Samsung phone , but they clearly don't open .
While he offered me to play on a new game instead he then tells me it's 40 times the value of the play to be able to actually win anything back for free ..
The Odds really are stacked up against the players.
Something doesn't feel right about this site. mmmmmm.
I won £150 on my account and they have…
I won £150 on my account and they have closed my account and refusing to give me my winnings after I deposited money on there account multiple times avoid I will be reporting to gambling company also be careful if you win as they will not pay out and reject your money money grabbing rats
Hotstreak and Mayfair casino unfair bonus money schemes.
I'm sorry but on Hotsteak and their sister site Mayfair casino l have had two terrible experiences. Playing with, winning with and then getting much less payouts after using bonus money on these sites. On Mayfair l won £500 on bonus money l wagered it through only to receive £100. On Hotsteak l won £130 with bonus money to receive only £35.
Terrible online casino
Terrible online casino. Do not be drawn in by this site, whether it is free spins for new customers or other offers. Absolute crap!!!
After I Joined, there was an offer to to deposit £20 and receive 100 spins on a slot game. Deposited and played the game. Won £18. But that has not gone onto my cash balance. Read on the site I had to wager my winnings. Which I did. Still money stuck in bonus balance.
Do not trust this online casino. The payouts are very poor in games and they will charge you £1.30 if you withdraw anything below £30!!!!
Rubbish rubbish rubbish!!!!!!!
Withdrawal times are a joke
Withdrawal times are a joke
They are advertising “instant withdrawals” however you need to allow atleast “48 business hours” for your withdrawal to be processed which does not apply to the weekend.
I do hope I get my money! Rest assured I will never play on this site again.
Customer service is pointless too.
Extremely big con.
Extremely big con.
I opened 2 accounts.
1 in my name and 1 in my missuses name. Every feature we got paid below minimum.
Absolutely fixed to death.
It is a big con site. Mafia runned.
I agree with the rest of the reviews. Stay well away.
Scam deposited funds won money but as…
Scam deposited funds won money but as used someone's account who had permission to use as payment method rejected withdraw and won't even give losses back citing terms of service, every other casino would give you the initial deposits back these don't.
Pretty good so far
Recently signed up, had a fair amount of bonuses on games so far , won some and lost some. Made withdrawals and received with no issue whatsoever, can’t fault them so far , decent casino with good line up of games to play, and no this isn’t a fake review just my honest experience so far
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