I ordered 4 lamps in January, they arrived , I checked them , they all worked. 2 were for my daughters new house which was being renovated, and two were for me for when I had redecorated and had new f... Toon meer
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We are so pleased with the service from Castlegate, we have been looking at this particular ceiling light for ages, but have been put off by price. Not only were Castlegate much cheaper for the same... Toon meer
Ordered some easyfit gardens lights, goods arrived promptly and well packaged. Unfortunately when trying them before putting outside, a few of them did not work. Contacted the company and was supplied... Toon meer
Fabulous customer service. I bought a light and then changed my mind at the last minute. Sent a flurry of emails. They couldn't have been more helpful, the lady I spoke with was extremely helpful and... Toon meer
Bedrijfsgegevens
Contactgegevens
Stokesley, Verenigd Koninkrijk
- 01642714444
- enquiries@castlegatelights.co.uk
- castlegatelights.co.uk
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Same company as Lighting Direct
I believe this is the same company as Lighting Direct. Bought a faulty light for £79.99 from Lighting Direct (Lyco). Had to return it eventhough they didn’t want it back because it was after 30 days. Complained through PayPal. Ordered the same light from Castlegate for £70.83 which was fine. Received a refund for £70.83 eventhough I’d sent the first light back to Lighting Direct for a £79.99 refund. All a bit odd.
My lamp arrived sooner than expected…
My lamp arrived sooner than expected and in perfect condition. Would use this company again.
All good
All good. We ordered a few times from them and in a couple circumstances we were not happy with the quality of some items arrived damaged, however there was no fuss to collect them back and issue a refund so we are still satisfied.
2nd purchase from this company
2nd purchase from this company. Excellent quality, quickly and carefully dispatched and delivered. Thoroughly recommended.
Order still not arrived
Order placed on Wednesday, items detailed as ‘in stock’ and would be delivered within 1-2 working days. Delivery originally confirmed for Friday, yet didn’t arrive. Only 1 item turned up on the Saturday and still waiting on another 5 items. Had an electrician booked over the weekend to install the lights which I’m now going to have to rearrange. Not good service at all, if they cannot fulfill expected delivery dates they shouldn’t be advertising this on the website.
A top-notch service
I have ordered 4 beautiful pendant lights for my kitchen. The price was excellent, and to my surprise, it was delivered the next day. Thank you so much for your great service.
Garden solar lantern
Items are exactly what I had been looking for and very well packaged, also the delivery was on time. Definitely recommend this seller.
great perfect
Solar Powered Lamppost
I have now bought 4 of the solar powered lampposts. They are brilliant and look great, very bright even on full days. Good packaging and quick delivery.
Great website and competitive prices
Great website and competitive prices. Love the external lights that we have just purchased. They look so nice up and seem very well made.
Arrived in good time
Arrived in good time. Lights are good quality and look very much like old brass and not yellow!
Ordered in February
Ordered in February, expected early April. Did not receive until 18th April. Having said that, the company was not really in control of delivery as it came from China.
The metal was damaged but could not face another wait. Instructions were wholly inadequate. Company had to be phoned for help. Members of staff were polite and helpful.
Nice lights and very quick delivery
Nice lights and very quick delivery - would definitely use again
Great service good price
Excellent service
I ordered a bathroom light at a very competitive price. It was out of stock, but they kept me fully informed and offered a refund if I didn’t wish to wait. When it came into stock communication was again very good and delivery was excellent. A first rate experience.
Ordered an E27 dimmer lamp base
Ordered an E27 dimmer lamp base. Was kept up to date on order/delivery. Delivery arrived on time. The lamp base is actually nicer in real life, so super pleased. Highly recommend and will definitely order from Castlegate again.
At Castlegate there’s a greatGood Service! choice to…
At Castlegate there’s a great choice to suit all budgets and lots of styles to chose from.
A good fast service
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