Cavendish Online Reviews 

3.228
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Appointment date 6/7/26 I found Harvey Stapleton to be easy to talk to and a very calming influence. When I wasn’t sure of something he explained what was required. I had been working and was... Toon meer

Beoordeeld met 5 van de 5 sterren

Cannot praise Cavendish Online enough. Our adviser Nick Boyles was totally professional throughout quite a complicated process. He was always very friendly and patient with our queries and always made... Toon meer

Beoordeeld met 5 van de 5 sterren

I used Cavendish Online to set up my life insurance and critical illness cover 2 years ago on recommendation from mse. I was offered a review and due to changed circumstances took them up on it. The h... Toon meer

Beoordeeld met 5 van de 5 sterren

I had no idea how to go about obtaining insurance for a gift inter vivos. Harry skillfully guided me through the process which included a detailed health questionnaire. The premium is affordable and I... Toon meer

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. Verzekeraar
  3. Tussenpersoon voor levensverzekeringen
  4. Prijsvergelijkingswebsite

Over Cavendish Online

Geschreven door het bedrijf

About Cavendish Online

At Cavendish Online, we make life insurance, critical illness cover, and income protection simple, affordable, and stress-free. We know that thinking about the future can feel a bit daunting, so our friendly team is here to help you protect the people and things you care about — without the jargon or hidden costs.

Since we began in 2000, thousands of families across the UK have chosen Cavendish Online because we explain options clearly and help people find the right cover for their life and budget. You can get everything done quickly online, or book a relaxed chat with one of our advisers — whatever suits you best.

Why customers like us

  • Clear, easy-to-understand guidance — no confusing insurance speak.
  • Flexible options: manage online or talk to a friendly adviser.
  • Competitive prices and straightforward policies.

In 2022, we joined Lloyds Banking Group, giving us extra strength and resources while keeping our independent, customer-first approach. We’re fully authorised and regulated by the FCA — so you can be confident you’re in safe hands.

Ultimately, protection is about peace of mind. With Cavendish Online, you’ll get honest advice and practical support so you can make the right decisions for your family — and get back to enjoying today.

Need help? Our team is ready to chat — friendly, no-pressure advice whenever you need it.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(3.228)

208 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Danielle, my Cavendish online advisor was friendly, knowledgeable and always ready to answer all of my questions. She has made the whole process of changing my policies from one type to completely different one very smooth. I would recommend Cavendish online if you are looking for any life, critical & terminal illness cover.

11 juni 2026
Beoordeeld met 5 van de 5 sterren

Ethan was very informed answered all…

Ethan was very informed answered all our questions in a constructive manner. For us talking to someone you don't really know on the phone can be awkward, but by the end of our appointment it felt liked we'd known him for years. Thank you E.

11 juni 2026
Beoordeeld met 5 van de 5 sterren

Hah positive experience with cavendish

Hah positive experience with cavendish. The sales man Iane was very polite and non judgemental. He made sure that I fully understood everything thing about the policy. He was so patient with me, he go over the questions that I asked.

1 juni 2026
Beoordeeld met 5 van de 5 sterren

Great experience using Cavendish

Great experience using Cavendish. Dan was really great in helping us navigate through insurance options and made everything clear and easy to understand. Would definitely use them again.

11 juni 2026
Beoordeeld met 5 van de 5 sterren

Cannot praise Cavendish Online enough

Cannot praise Cavendish Online enough. Our adviser Nick Boyles was totally professional throughout quite a complicated process. He was always very friendly and patient with our queries and always made sure we understood the details. All this but absolutely no pressure to complete a purchase unless and when we felt it was right for us. Will definitely use again if the need arises. Many thanks Nick.

9 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly service, highly recommend.

Jake V was well mannered and offered all the guidance relevant to help me choose the best policy for me. Appropriate sense of humour and was patient when I had to gather details to help get through to the next steps.
The final policy selection was mine and all valid offers had been explained in detail so I could make an informed choice. Highly recommend especially if you get through to Jake V although I am sure all representatives are just as good.

4 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cavendish is the way forward...!

My customer service advisor Harry Graham was very friendly , informative, and helpful during the application process.
He advised me on the best policy for my life insurance and discussed alternative options also for cost analysis.
Nothing appeared too much trouble for him and felt very comfortable and confident in proceeding and going forward with my chosen policy ..
Would very much recommend Cavendish solely for the smooth and informative process I received and the excellent customer service!

2 juni 2026
Beoordeeld met 5 van de 5 sterren

Delighted with Cavendish Online's service

Never nice talking about life insurance, but Harvey Stapleton from Cavendish Online made the whole process really easy. After answering some general health questions, Harvey called me back the following day with 5 potential companies offering policies. Harvey went through each one explaining everything clearly so I could make an informed decision easy to do. I would recommend Cavendish Online to anyone thinking of setting up a policy.

22 mei 2026
Beoordeeld met 1 van de 5 sterren

rude

rude - rep lied and then hung up - he could have the explained that opportunity for extra cover was actually a completely new and separate policy with a different insurer

27 mei 2026
Review zonder uitnodiging
Logo Cavendish Online

Antwoord van Cavendish Online

Good afternoon,

Thank you for your review.

We’ve now looked into your feedback in detail.

Based on our records, the events appear to differ from what’s been described here; however, we appreciate that the interaction left you feeling frustrated, as this is certainly not the experience we aim to provide.

We take all feedback seriously and would still welcome the opportunity to discuss this further and ensure any concerns are fully addressed.

If you would be happy to do so, please contact us at info@cavendishonline.co.uk with the best way and time to reach you.

Kind regards,
Cavendish Online

Beoordeeld met 5 van de 5 sterren

Great service

Excellent advisor helpful , knowledgeable and friendly explained everything clearly and called back at convenient times

22 mei 2026
Beoordeeld met 5 van de 5 sterren

Make your own choice

I bought a life insurance policy through Cavendish Online and found the whole experience refreshingly straightforward. There was no hassle, no pushy or “health‑nagging” advisers constantly calling, and everything could be done quickly online at my own pace.

Their platform was clear, easy to navigate, and made it simple to compare options and complete the application without feeling pressured. I really appreciated being able to sort my cover out efficiently and privately, with clear information and no hard sell.

If you want to arrange life insurance online without endless phone calls or intrusive questioning, I’d highly recommend Cavendish Online

16 april 2026
Review zonder uitnodiging

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