Operator(s) were friendly, considerate and knowledgeable. Willing to work with my schedule and helped me both understand what I was doing in their system and willing to let me know what I'd done previ... Toon meer
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I love having NOT to be home when they come, I trust them to do their job and not wander around, they put my gate back like they found it. They are always very professional and very courteous. I've... Toon meer
What made our experience with CDS Home Services was the patience of the office personnel in working with scheduling the many steps to get everyone where they needed to be at the right time, including... Toon meer
Your service professional was very responsive. He not only serviced my generator but also alerted me to other issues. He was the only one who fixed the remote controller — after 20 years in which eac... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Elektricien
- ook in
- Klusbedrijf
Informatie afkomstig van verschillende externe bronnen
CDS Home Services is the mid-Atlantic area's leader in sales, service and installation of Generac and GE brand automatic home standby generators. With over 6,500 installations, we have the knowledge and experience to do the job right. We also offer all manner of residential electrical services for the home.
Contactgegevens
1225 Bengies Rd, 21220, Baltimore
- 888-319-0557
- sales@cdsemergencypower.com
- cdshomeservices.com
4,6
Uitstekend
3K reviews
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Heeft 33% van zijn negatieve reviews beantwoord
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They got a set date or service.
10 februari 2026
Antwoord van CDS Home Services
Thank you for your feedback!
I took months to get the service and I…
I took months to get the service and I was told there were lack of staff .
10 februari 2026
Antwoord van CDS Home Services
Thank you for your feedback. We sincerely apologize for the delay you experienced.
At that time, we were facing staffing shortages, which impacted our scheduling. While that’s not an excuse, we understand how frustrating the wait must have been. We’ve since taken steps to improve our staffing and response times.
We truly appreciate your patience.
The electricians were very friendly and…
The electricians were very friendly and helpful.
10 februari 2026
Antwoord van CDS Home Services
Thank you for your feedback! We’ll be sure to share your kind words with the team — they’ll appreciate it!
Great experience
The crew that installed the wiring were terrific. They worked in 90 degree heat all day both days they were here. They explained what they were doing and why it needed to be done. The workmanship was great.
10 februari 2026
Antwoord van CDS Home Services
Thank you for sharing your experience! We really appreciate you recognizing the hard work and dedication of our crew, especially working in such challenging conditions.
It’s great to hear that they took the time to explain the process and that you were pleased with the workmanship. Your feedback means a lot to our team!
Whole House Generator.
They were professional, pleasant, and communicated the install and inspection processes well. Their staff and customer service were impeccable! I was able to call when I did have a question without hassle or waiting on the phone forever!
19 november 2025
Antwoord van CDS Home Services
Thank you so much! We LOVE to hear that our team made the installation and inspection process smooth and stress-free for you.
Providing clear communication and easy access to support is something we take pride in, so it’s wonderful to know it made a difference. We truly appreciate your feedback and your trust in CDS!
You were very professional all the way…
You were very professional all the way through the process of installing our whole house generator. You scheduled all our county inspections and kept us informed when they would be occurring. There was no stress what so ever. Great Experiance
10 februari 2026
Antwoord van CDS Home Services
Thank you so much for sharing your experience! We’re thrilled to hear that the installation process was smooth and stress-free for you.
Our team works hard to stay on top of every detail, including inspections and communication, so it’s wonderful to know that effort made a difference. We truly appreciate your kind words!
Second Generator
This was the second full house generator I purchased from CDS. My first generator lasted 13 years and was starting to fail. I chose CDS for the second one as I had great experiences with the first. All personnel were very professional and courteous. I highly recommend CDS to anyone considering purchasing a generator.
10 februari 2026
Antwoord van CDS Home Services
Thank you so much for your continued trust in CDS. It truly means a great deal to us that you chose us again after 13 years.
We’re honored to have been part of keeping your home powered and protected for so long, and we’re grateful for the opportunity to install your new generator. I will be sure to share your kind words with our team — they take great pride in providing professional and courteous service.
The service was good, but the charges were ridiculous.
The service man showed up as scheduled. It was quite apparent that he knew the problem before he got there, and all he had to do was touch a test meter to the control panel. From there he went to the truck and got a new control panel, which he installed in just a few short minutes. My problem is that I was charged $900 for a control panel that can be bought all day long for UNDER $600. I understand a minimum labor charge, and minor trip fee, but in my opinion the excessive charge for the part makes me rethink who I will call next time!
5 januari 2026
Review zonder uitnodiging
Antwoord van CDS Home Services
Thank you for taking the time to share your feedback. We’re glad to hear our technician arrived as scheduled, quickly diagnosed the issue, and completed the repair efficiently.
We understand your concern regarding the cost of the control panel. Our pricing reflects more than just the part itself—it includes proper diagnosis, immediate availability of stocked components, manufacturer-approved parts, installation, testing, warranty coverage, and the expertise of a trained technician. While parts may be available online at a lower cost, those prices do not include these additional services or the assurance that comes with professional installation and support.
My experience with CDS Home Services…
My experience with CDS Home Services was smooth and professional. The team was punctual, through, and handled everything efficiently. I felt confident in the quality of their work.9+
4 november 2025
Review zonder uitnodiging
Antwoord van CDS Home Services
Thank you for the kind review! We’re glad to hear your experience with CDS Home Services was smooth and professional. Our team takes pride in being punctual, thorough, and efficient, and it’s great to know that you felt confident in the quality of our work. We truly appreciate your support and look forward to helping you again in the future.
The 3 tech's
The 3 tech's, Brandon Stanley, John Sebek and Nate Koerner. This crew was outstanding. They know what to do and do it exceptionally well. CDS really are the experts at installing Generac generators. Even the Howard county inspector was impressed with their work. I would highly recommend CDS if you want the best tech's doing your generator install.
11 juni 2025
Antwoord van CDS Home Services
Thank you so much for your kind words! We’re thrilled to hear that you were pleased with our technician and the service provided. We always aim to keep our customers informed—so we’re glad the communication was helpful. If you need anything further or have any questions, please don’t hesitate to reach out. We're always here to help!
We were very pleased with the CDS Tech
We were very pleased with the CDS Tech. We could not be there doing the repair so he called us with his recommendations and sent us a text on what product would work on the ants. He was very knowledgeable,
3 juni 2025
Antwoord van CDS Home Services
We're happy to hear that the technician was so helpful and knowledgeable while resolving the issue. We appreciate you taking the time to leave us this positive feedback!
Good experience made better by installer
Mike, my installer and quote drafter, was amazing. He actually listened to what I was asking for and quoted me exactly what I wanted. However, the back office could use some improvements - scheduling was delayed and they didn’t know/understand that my installer could have also done the liquid propane work, which would have saved me the extra fees and coordination with my propane supplier. Overall a good experIence made much better by Mike!
22 mei 2025
Antwoord van CDS Home Services
We're glad to hear you had a positive experience with the installer, and we truly appreciate your kind feedback about the quote process.
Typically, we provide an installation timeline of 6–12 weeks, so we're happy to see your project was completed in just 4 weeks.
Regarding the gas connection, we generally recommend that your propane company handle the reconnection. While Mike is sometimes able to assist with this, we can't guarantee it in every case. We prefer to avoid scheduling gas work unless we're certain we can complete it, as any delay could leave you waiting on your propane provider afterward.
Great company for installation and services.
The company was very knowledgeable in the installation process and kept us abreast in every step. The install was done either care. My house was cared for and clean no mess left behind.
I have used this company before in my other house and again in this house. I recommend them for service and installation.
23 mei 2025
Antwoord van CDS Home Services
We're happy to hear that you found our team knowledgeable and that we kept you informed throughout the installation process. We appreciate your repeat business and are glad we provided excellent service both times. Thank you for recommending us!
Quick and efficient
8 mei 2025
Antwoord van CDS Home Services
We value your feedback! Thanks for the good words!
I wanted to let CDS know what a fantastic and excellent experience with Thomas.
I wanted to let CDS know that the technician Thomas Ware who serviced our generator was very knowledgeable and professional and friendly. His work was outstanding.
8 mei 2025
Review zonder uitnodiging
Antwoord van CDS Home Services
We're happy to hear that the technician was knowledgeable, professional, and friendly. We appreciate you letting us know about your outstanding service experience. Thank you!
Very Experienced Technician
The technician was extremely courteous and addressed my concerns. He also provided me with helpful information regarding my generator which I appreciated.
26 april 2025
Antwoord van CDS Home Services
We appreciate your kind words and are thrilled to hear that the technician was able to address your concerns and provide you with helpful information. We strive to provide our customers with the best possible service, and we're glad to hear that your experience met your expectations.
These Folks are Pros!
I couldn't be more pleased with how CDS handled the installation of my 22K watt Generac. The estimator was knowledgeable, professional, and prompt. Communication with office staff was frequent and courteous. Technical teams sent to the house were all highly competent -- all work was done right the first time.
29 april 2025
Antwoord van CDS Home Services
We are thrilled to hear about your positive experience with our team. It sounds like you had a seamless and efficient installation process. We appreciate you recognizing the expertise and professionalism of our estimator, office staff, and technical teams. We strive to provide exceptional service, and your feedback reinforces our commitment to customer satisfaction.
Top service professional
Your service professional was very responsive. He not only serviced my generator but also alerted me to other issues. He was the only one who fixed the remote controller — after 20 years in which each grout gave one excuse or other. He knew his job and did not hesitate to call someone for help when needed. Please ensure he is assigned to me next year.
15 april 2025
Antwoord van CDS Home Services
We are so glad to hear about your positive experience. We appreciate your kind words about our service professional. It's wonderful to know he went above and beyond to ensure your generator was properly serviced and that you were informed about potential issues. We are proud of our team's commitment to providing excellent service.
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