CDS Home Services Reviews 

2.912
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Operator(s) were friendly, considerate and knowledgeable. Willing to work with my schedule and helped me both understand what I was doing in their system and willing to let me know what I'd done previ... Toon meer

Beoordeeld met 5 van de 5 sterren

I love having NOT to be home when they come, I trust them to do their job and not wander around, they put my gate back like they found it. They are always very professional and very courteous. I've... Toon meer

Beoordeeld met 5 van de 5 sterren

What made our experience with CDS Home Services was the patience of the office personnel in working with scheduling the many steps to get everyone where they needed to be at the right time, including... Toon meer

Beoordeeld met 5 van de 5 sterren

Your service professional was very responsive. He not only serviced my generator but also alerted me to other issues. He was the only one who fixed the remote controller — after 20 years in which eac... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektricien
  2. ook in
  3. Klusbedrijf

Informatie afkomstig van verschillende externe bronnen

CDS Home Services is the mid-Atlantic area's leader in sales, service and installation of Generac and GE brand automatic home standby generators. With over 6,500 installations, we have the knowledge and experience to do the job right. We also offer all manner of residential electrical services for the home.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,6

Alle reviews

(2.912)

30 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

CDS is always dependable and wonderful…

CDS is always dependable and wonderful with the maintenance on my Generator. I could not ask for better service. This company is outstanding!!!!

10 april 2025
Logo CDS Home Services

Antwoord van CDS Home Services

Thank you very much! Your satisfaction is our top priority, and we strive to provide exceptional service to all our customers.

Beoordeeld met 5 van de 5 sterren

A true professional is on time

First and foremost, I appreciate Jon being on time. Being on time, is the most professional attribute of a person and the company. He was able to get there early and finish early which gave me time to take care of other things. He gave me detailed step by step instructions on what had to be done to install the EV charger. My drywall in the ceiling had to be cut open, but overall it was very neat clean cut. The work looks great, the charger was installed very neatly, and works perfect! Greatly appreciate the overall professionalism.

9 april 2025
Logo CDS Home Services

Antwoord van CDS Home Services

We appreciate you taking the time to share your positive experience. It's wonderful to hear that John's punctuality and professionalism made such a positive impression on you. We strive to ensure our technicians arrive on time and provide clear instructions, and we're glad that John was able to exceed your expectations in this regard.

We're also pleased to hear that the EV charger installation was completed to your satisfaction. We understand that any home improvement project can be disruptive, and we appreciate your kind words about the neat and clean work. We're committed to providing high-quality service and ensuring our customers are happy with the final result.

Beoordeeld met 5 van de 5 sterren

Very Satisfied

The service technician arrived on time, was very professional, and fixed the problem quickly. He was extremely knowledgeable and explained everything in a way that was concise and understandable. I would highly recommend CDS Home Services.

30 maart 2025
Beoordeeld met 5 van de 5 sterren

Smooth process for generator installation

CDS walked us through the process of purchasing and installing our generator step by step. They communicated well and everything went very smoothly. I would highly recommend them if you need a generator for your home.

17 maart 2025
Beoordeeld met 5 van de 5 sterren

The team was great

The team was great! They kept me informed the whole way with regards to the status of the permit, additional information needed and the installer was great. He did a fantastic job with the level 2 charger. The only downside is that I need to patch the drywall holes that were cut and put in the necessary wood to reattach the drywall.

26 februari 2025
Beoordeeld met 1 van de 5 sterren

Horrible Experience with EV Installation (still active)

I had requested and purchased a EV Home Installation in December 2024. I am completely being ghosted for any support, I’ve had my installation delayed and fought for to be installed 2 months later. I have a huge strip of hole in my wall from the installation and have been waiting 4 weeks now for an inspection before getting it repaired. This company is ignoring my calls and emails, can’t seem to get a response or estimate for my inspection, and complete radio silence. I regret choosing this sham and shady company. Do yourself a favor and avoid this scam.

12 februari 2025
Logo CDS Home Services

Antwoord van CDS Home Services

We sincerely apologize for your experience, and we take full responsibility. Your frustration is completely understandable, and we truly regret that things haven’t gone as smoothly as they should have.

Regarding the inspection, I do want to clarify that once your work was completed, we promptly contacted the County to request scheduling. Unfortunately, their availability and response times are beyond our control, and we’re required to wait until they confirm a date.

That said, this is not the level of service we strive to provide. I personally reviewed our call and email records and did not find any missed or unanswered messages from you. If you've tried reaching us through another method, please let us know so we can address it immediately and ensure nothing is being overlooked.

Beoordeeld met 4 van de 5 sterren

Maintenance Service

It was easy to re-establish our maintenance plan after it lapsed. No contact appointment was handled without issue and timely. Summary receipt provided allowing us to know what requires attention and the overall status of the generator.

26 februari 2025
Beoordeeld met 1 van de 5 sterren

i’m under impressed

i started in November it’s february i still have trenches in my yard !

20 januari 2025
Logo CDS Home Services

Antwoord van CDS Home Services

We're sorry to hear that your experience hasn't met expectations, and we truly understand your frustration with the timeline. Whenever underground work is involved, the inspection process can take longer than usual. Unfortunately, we’re not permitted to backfill any open trenches until the inspector has reviewed and approved the work. This is to ensure everything meets code and is safe for final completion.

Beoordeeld met 5 van de 5 sterren

They get the job done!

They get the job done! CDS has been servicing my generator for years. Everyone I have ever dealt with is always helpful and friendly. From scheduling to service, they do a great job.

2 februari 2025
Beoordeeld met 5 van de 5 sterren

No complaints

Everything was done professionally on time and with no unpleasant surprises.It was also over. $2000 cheaper than the only other estimate that we received.

27 november 2024
Beoordeeld met 5 van de 5 sterren

Nice job!

The service has been great. They always follow up and keep me posted on the permit process. The installation was very neat and well done.

12 november 2024
Beoordeeld met 5 van de 5 sterren

Top Notch Installation and Service

I purchased an 18KW generator from CDS in 2022 and their service has been outstanding. Denise the Service Supervisor has been great to work with and totally customer oriented. I recently had an issue that required a part replacement that was on back order Denise was instrumental in locating a hard to find part. She received the part and dispatched Chris the Service Technician who installed the part and got the generator back online.They were outstanding for the install and follow up service.Top notch!

15 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic customer care!

Mike and Angelica who helped us at CDS were very professional and answered every question we had about installing a whole house generator. They handled every detail from the first to the last step of the installation process. They made it so easy for us to get this job finished.

14 november 2024

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