We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Absolutely trash service. I contacted them 4 times having to make multiple tickets for one problem. I advised that I was having my information stolen and that my own number was calling me (shouldnt be... Toon meer

Beoordeeld met 1 van de 5 sterren

Case number, 609040424 for cell c , so youll can help faster, service is so delayed and poor at cell c I have logged a complaint on helloPeter, for cell c deducting funds from my account..and n... Toon meer

Beoordeeld met 5 van de 5 sterren

5 stars for me indeed! We had the most unforgettable trip out in the wild, and Cell C proved to be unstoppable! My girls and I were constantly connected, sharing laughs, memories, and even selfies... Toon meer

Beoordeeld met 1 van de 5 sterren

I am only giving Cell C a 1 star because there is no option to select zero. I have been a customer for over 16 years but cancelling. I have struggled for over a week to get international roami... Toon meer

2,1

Slecht

TrustScore 2 uit 5

253 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,1

Alle reviews

(253)

52 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Consistently sending spam messages ten…

Consistently sending spam messages ten times a day and consistently sending spam messages through the Sim card settings rendering your phone useless running down the battery as the screen stays on bright till you have to press cancel three times before the phone will go back to normal this is a huge issue and inconvenience

29 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cell C sold me a refurbished iPhone 12…

Cell C sold me a refurbished iPhone 12 after persuading me away from an iPhone 13. I was assured it was “as good as new.” It failed completely within months. Apple confirmed a hardware failure.

Despite complying immediately with all repair requirements, my phone was returned unrepaired after more than two weeks, with no clear explanation. I was never advised upfront of key requirements, received conflicting messages, and was left without a phone over the festive season.

No loan device, no proper escalation, and no ownership of the issue. I am still paying for a service and device I cannot use. I would not recommend Cell C to anyone.

22 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a great service at the airport…

I had a great service at the airport store in de Arrival hall at 8 november 2025. Cell C had a more than 50% cheaper/better deal than MTN or Vodacom. WE had the 15GB deal datadeal only for one month. It worked perfectly, we had no problems at all with it. Great reception at most places. I would definitely recommend this

8 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never rely on calls you receive

Never rely on calls you receive. I received a call after 3 years of contract when I was on monthly. The call was to downgrade my account since I was not using data and was about to leave South Africa for good. By making the downgrade Cell C extended my contract for 2 years. I left SA and was paying them for almost two years while I was not using data.

23 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BAD SERVICE FROM CELL C....I WILL NOT…

BAD SERVICE FROM CELL C....I WILL NOT RECOMMEND THIS TO ANY OF MY FRIENDS OF FAMILY, I HAVE BEEN CALLING, EMAILING AND NO ONE CAN EVEN GIVE MY A POSITIVE OUTCOME TO WHY MY SIM CARD IS STILL NO ACTIVATED? PLEASE DONT TAKE A CONTRACT VIA BLUE LABEL CONNECT, THEY JUST AFTER YOU MONEY AND ONCE THE CONTRACT ENDS, NO ONE INFORMS YOU THAT YOUR SIM WILL BE DEACTIVED!!!

27 oktober 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Didn’t expect it

Didn’t expect it, but Cell C really leveled up! Great network now. Before it just didn’t have great network especially when there isn’t electricity in my area but now Cell C is working great. It is now fast , reliable and has network anytime and at any give moment.

17 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cell C Unsolicited Subscriptions

Cell C Unsolicited Subscriptions
I am a prepaid Cell C customer since 2014. I have lost R 800 in airtime since 01 June through unsolicited subscriptions even though my number ********** has always been blocked for subscriptions, I phoned numerous times since 12 September and spoke to Teddy, Zama, Zinanda, Luyanda, Emanuel, Melelisa, and another Luyanda. in the interim I was called back by Ms E Ziqubu and was refunded R 460 but the deductions continued, on Saturday 4 October when I spoke to Emanuel and explained again that only two deductions is admissible being for two routers @ R 5 each per month he advised that I put the router sim cards in a phone and check for subscriptions on them, I found that on sim card **********, that has always be in a router and never in a phone, was 5 subscriptions each named "Cell C Antivirus advice", I then spoke to Melelisa the same day to find out how subscriptions can arrive on a sim card that has only be in a router, she rep**** it happens automatically, I advised Melelisa that I need at least another R 340 refund, I received an SMS from Cell C that my my query was received and will be attended to shortly ref **********83. I advised Melelisa that if the R 340 refund was not forthcoming I intend writing reviews on Hellopeter, Google and a complaint will be sent to the Communications Ombud.

1 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

trust WhatsApp the most when using my…

trust WhatsApp the most when using my Cell C data. It never lets me down when I need to connect with family and friends. Messages, calls, and even video chats go through smoothly, and I don’t have to worry about missing important updates. It’s reliable, fast, and keeps me close to the people I love.”

18 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 stars for me indeed

5 stars for me indeed!
We had the most unforgettable trip out in the wild, and Cell C proved to be unstoppable! My girls and I were constantly connected, sharing laughs, memories, and even selfies without a single glitch. The signal never failed us, no matter how far off the beaten path we went.

After struggling with other networks before, I can finally say I’ve found the best one ,Cell C, you’ve earned my 5 stars! 🙌🔥

18 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Going the Xtra Mile

Employee Abdool Linda and Linda Dlamini from the City View Cell C in Durban were absolutely fantastic. The service received deserves recognition and these 2 guys worked tirelessly to get my new correct and new phone aligned. There were ongoing challenges and their patience and wonderful kindness was simply outstanding. Well done.

13 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cell c system scams on airtime advance …

Cell c is using some software which take airtime without service and if you log a complain they will tell yu to wait for their call hence they won't phone I'm really disappointed how many are being scammed with the same style always be careful when using your airtime and taking advance airtime they will milk y

12 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never get a Cell C contract

Never get a Cell C contract. I was spammed countless times and kept saying that I do not want to renew my contract. Then they billed me after clearly stating that I do not want to receive minutes or data from them. Their data would run out ridiculously quick throughout my contract period.

27 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware! It's Impossible to Cancel a CellC Contrtact After Expiry!

I strongly advise against using CellC due to their questionable business practices. Despite following their exact instructions to convert an overdue contract to prepaid, I have received no acknowledgment from them. I sent formal requests on company letterhead on the following dates:

July 29, 2025, at 15:52
August 5, 2025, at 18:44
August 26, 2025, at 16:06

CellC requires 30 days' notice for such requests but fails to respond within this timeframe. My simple request to switch to prepaid has been ignored, leading me to seek a more reliable and trustworthy service provider.

Good bye CellC!

26 augustus 2025
Review zonder uitnodiging

Is dit jouw bedrijf?

Claim je profiel om toegang te krijgen tot de gratis zakelijke tools van Trustpilot en versterk de relatie met je klanten.

Gratis account aanmaken

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer