Centre for Sight UK Reviews 332

Excellent,quick,professional performance with a better than expected outcome.

I can’t praise CFS in East Grinstead enough! From the Reception area, more luxury hotel than hospital waiting room, to the very welcome coffee and sandwich on ‘the other side’, the whole experience and outcome has been amazing.
Having had no experience of ‘going private’ and being an extremely nervous patient, Ms Espinosa (highly recommended by my optician), put me at ease immediately with her genuinely caring and gentle manner. I have a 30 year history of dry eyes and developed posterior subcapsular cataracts about 5 years ago. My NHS doctors, ( a different one every time) struggled to get to grips with my problems and I felt that the private route was the best way forward.
Ms Espinosa had the answers! She recommended a course of IPL treatments at the CFS’s Oxshott office which was successful and has resulted in reducing my use of eye drops from around 20 times a day to 4 or 5!
Having stabilised my eyes, I was ready for the op! The cataract surgery itself was painless, thanks to Dr Lam and recovery has been amazing with 20:20 vision the next day.
The aftercare has been fantastic too with regular phone calls to check on my progress.
I wouldn’t trust my eye care to anyone else!

Very professional service and excellent results. Thank you

A very slick and professional service with fantastic outcomes! I am delighted with the way every aspect of my surgery was dealt with and cannot thank the team at Centre for Sight enough - I am very grateful, thank you!

The service and care afforded to me at Centre for Sight was exemplary. I was treated with the utmost care and attention from the start to the end of the process. I would have no hesitation in recommending to anyone - in fact I have already sent a friend of mine to the clinic who has also been suitably impressed

Excellent - I would highly recommend Centre for Sight. I am in my fifties and did not want to wear glasses so I decided to have varifocal lens replacement done earlier this year. Pre-operation consultations, my operation on the day and post operation after care and checks were all excellent. I felt extremely safe in their hands, felt no discomfort at any point and I am extremely pleased with the results. Thank you

Great service, very knowledgeable eye expert in Dr Daya. Sussed out what my eye problem was immediately, even though I’d been to the NHS 4 times before hand. Finally used private insurance to go to him for speedier treatment, after NHS specialist mentioned him. Later had cataract Op after detached retina as well, all working well and recovered well. Would trust CFS to get it right.

Apart from the dates of the surgery being cancelled (new ones being arranged a week later) and having to rearrange ones diary to fit in, the surgery went without hitch, the doctors, staff and administration were all very professional and the process proceeded without hitch. This included the follow-up appointments. The benefits - clear vision, no glasses, and so close to home, well, worth the price tag. Thanks Centre for Sight and especially Ms Espinosa-Lagana, MD. Would definitely recommend.

I am so pleased with the treatment I received at the centre for sight.

Excellent care and attention given by all members of staff, from reception to consultant.

I had a lens replace operation due to a faulty lens in my right eye I was told it was a bigger operation than the first one. Despite being apprehensive I went ahead and put my trust in Mr Daya and his team and I am glad I did all concerned with my op and aftercare were very reassuring and professional,and I am very pleased with the outcome Thankyou

Mr Daya is a magician and his team are fantastic. Now in my mid 70s, I can see better than at any time during the past 30 years and, following cataract operations on both eyes, I no longer use glasses, either for driving or reading.

I have been discharged but, in the days and weeks following my operations, the Centre for Sight staff kept calling me to make sure I was still OK and to remind me about post operation check ups.

Thank you for all your care, it is lovely to see so well again—- without glasses .

Attentive, professional and well organised throughout the team.
I especially appreciated the follow-up telephone call the day after the procedure. I had great confidence in Ms Pelosini who explained in detail the procedure,and I am very happy with the result.

I had a great experience at Centre for Sight. I was nervous but there was no pain and it was all over so quickly

I can’t recommend centre for sight highly enough. I had tri focal lens replacement in both eyes and my outcome is brilliant, I can see everything as clearly as I could 30 years ago but without glasses or contact lenses, what a joy.
Dealing with the staff at centre for sight was also a delight. In a world where customer service has taken a back seat it’s wonderful to find an organisation that puts the customer at the centre of things.
Thank you to everyone involved.

I was treated extremely well by all members of the Teams at Centre for Sight who looked after me ever so well.
My consultation was exceedingly thorough and careful and all the options were carefully considered.
My two surgery sessions were carried out with great care and diligence and I felt completely safe and care for.
The two after-care visits were also handled very efficiently and I felt very comfortable in their hands.
The results were / are excellent and I am more than happy.
Jonathan.

Excellent service. 100% satisfied. I was a nervous client and I was reassured the whole way through. From the receptionist, nurses to the consultant.
Would recommend.

I had my LASIK surgery carried out here in 2020 because this facility had been recommended to me, and I didn't mind paying their higher prices if I could be confident I'd be receiving a better service.

The procedure was successful, and I'm still experiencing my amazing 20/20 vision, but I was disappointed with the lack of professionalism and the shocking wait times that I experienced.

I should have bailed when I was left waiting over an hour at my consultation, but at the time I just chalked it up to unfortunate circumstances. They explained it was because a staff member had called in sick.
The staff member carrying out my consultation was carrying out another person's consultation at the same time in some kind of balancing act. This did not give me much confidence but I gave them the benefit of the doubt at the time.

A month later on the scheduled day of surgery I was left waiting half an hour, and when I went to the reception desk for an update, I was told my surgery could not be done at the scheduled time and it would have to be rescheduled for later in the day. When I arrived at the rescheduled time, I was still left waiting for over 3hrs,
with no updates besides the occasional "it won't be long now". The surgeon was also clearly in a bad mood. Not something I felt comfortable about. But they had taken their deposit, and I didn't have much choice at that point.

The follow-up appointment post-surgery was also accompanied by an hour-long wait, only to be seen for 20 minutes.

Fortunately, the surgery was successful, but I will not be using the facility again, and would not recommend it to anyone else. Their prices are much higher than other facilities, and their inflated prices were not justified by the service I received.