Absolutely TERRIBLE customer service. Only decent one there is Sarah and these cheapskate bastards literally kept $20 from the shipping cost when I cancelled the order the moment I made it wanting to... Toon meer
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I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for... Toon meer
Bedrijf heeft geantwoord
I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publis... Toon meer
Good quality products let down by service. I’ve taken two stars off for slow dispatch(with lack of communication over a period of weeks) and poor service in trying to exchange for a different size. Th... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Century Martial Arts is your world leader in martial arts gear and equipment. Shop our huge selection of quality martial arts supplies including uniforms, belts, sparring gear, targets, shields as well as a wide range of training bags including freestanding bags, heavy bags, and the exclusive Century line of Versys Fight Simulators.
Contactgegevens
1000 Century Blvd, 73110, Oklahoma City, Verenigde Staten
- (800) 626-2787
- customerservice@centurymartialarts.com
- centurymartialarts.com
1,6
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120 reviews
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review
Things are better since Leon began the Facebook group.
10 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Carol - Thank you for your review. We are happy to hear the Facebook group has become more valuable to you since Leon began helping everyone in it. We appreciate you allowing us to work with you in your journey through martial arts.
Outstanding customer service on high quality products at fair prices
Except in rare cases when Century doesn't stock an item, I buy from Century exclusively. In 18 years only one time was there a "problem" with a pair of sparring gloves in blue instead of red, and within 2 days I had the red gear for my student delivered at my door. Outstanding service. To date, on the few occasions where I had to buy from someone else, their CS was nowhere near what Century provides. #cmas4life
10 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Janet - Thank you for the kind review. We are happy to hear we always get you taken care of and that any issues have always been resolved quickly. Thank you for letting us go on this journey with you.
Excellent!
Century's customer service is second to none!
They always go above and beyond!
10 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Richard - Thank you for the review. Our customer service team enjoys helping each of our customers to make sure you have the best experience possible. Thank you for choosing to let us be a part of your path through the martial arts.
Awesome Product & Service!
Century offers a wide range of quality products at a fair price. But even better, the level of customer service is extraordinary! Century is a company with caring individuals who go out of their way to support and partner with every martial arts school, allowing them to grow and offer top of the line martial arts gear.
10 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Helen - Thank you for the generous review. Our team members know it's not just the large schools who order or need things, and we are here to help those with 20 students to those with 1,000 students. Thank you for letting us be a part of yours and your student's martial arts journeys.
Great quality and affordable pricing for small schools!
We love Century! Good quality equipment, quick shipping, and they are always happy and quick to help with any customer service needs!
10 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Cassie - Thank you for the generous words. Each of our departments work hard to make sure your martial arts needs are taken care of well. Thank you for taking us on your path through martial arts.
Antwoord van Century Martial Arts
Gina - Thank you! We appreciate the kind words. You're awesome too, thank you for letting us take the journey in martial arts with you.
Great company, really trying to go the extra mile for their customers!
Century has really stepped up their game recently. They've always been a good company with good products, but the best reason to choose them is their renewed commitment to customer service and satisfaction!
9 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Ryan - Thank you for the kind words. We have been working hard to get the best people in our customer service department in order to give you the best experience possible. Thank you for letting us be part of your journey.
The best Martial Arts distributor hands down!
From the second you call Century you know you've called the right place! Their customer service is superb, their knoweldgeable staff a blessing, and quality of products is par none. We would HIGHLY recommend them to anyone!
9 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Amanda - Thank you for taking the time to leave a review. Our customer service department loves to make sure customers like you are happy. Thank you for allowing us to take this martial arts journey with you.
Century is the sheezy
Century Martial Arts has been my equipment manufacturer of choice for over 20 years. Their commitment to the customers, pride in their workmanship, and customer service are second to none. I genuinely can't say enough good things about this company. From the administration, to the call center, to the people in the factory, Century is a company full of trend setters and trailblazers, inavators and individuals intent on inspiration. The relationship I've been able to forge with Century is a major factor in the success and overall quality of not only my own dojo, but countless others across the globe. Century Martial Arts is not only the world's largest Martial Arts equipment supplier but my personal source of constant galvanization, hope, and honor. Thank you CenturyMA.
-The Man In The Yellow Gi
9 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Bill - As always, thank you for the generous words. It's always a pleasure working with you. Thank you for allowing us to continue being a part of your martial arts journey. Our various departments will be happy to hear your comments.
Customer for life!
We have been buying Martial Arts equipment, uniforms, etc exclusively for the past 8yrs. The quality is superb and the customer service is the best in any business.
9 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Tamara - Thank you for letting us be part of your school's and students' journeys for the past eight years. Our customer service department strives to be the best because they enjoy working with such a great community. Thank you for taking the time to leave this review.
Great company
Great products and customer service. Very engaged with the consumer and market.
9 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Ian - Thank you for the review. We are happy to hear you've had great experiences with our customer service. Let us know if you need anything. Thank you for taking us on your martial arts journey with you.
Great customer service.
Century has some of the best customer service our school has ever experienced! They sell top of the line products at a great price. I highly recommend them.
9 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Roger - Thank you for the generous words. If you need anything feel free to contact our customer service. Thank you for letting us take this journey in martial arts with you.
Best Company on the Planet!
I can honestly say that Centery MA is one of the best companies I have ever dealt with. Problems are few and far between. And when there is one the Century team gets right on it and WHAM! problem fixed. I love this company! Hands down!
9 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Matt - Thank you so much for taking the time out of your busy schedule to leave this review. We are happy to hear our customer service team gets you taken care of every time. Thank you for choosing us in your martial arts journey.
Leon Rogers - Century ambassador to small dojos
Since meeting (FB) Leon - he has treated my small dojo as an equal to the bigger sales wise customer. He values my dojo as a partner not a customer. I have had a few issues & he has gone above & beyond
For details feel free to contact me Too long for this posting.
9 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Riva - Thank you for leaving a review. As you know, your feedback is important to us, which is why Leon has taken such an interest in the Facebook Group. Our small schools are very important to us and we always want to know how we can help you and others. Thank you for allowing all of Century to be a part of yours and your school's journey in the martial arts.
great company
for me most important is how company resolve issues with their products. So far Century is outstanding with that! Thank you
8 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Greg - We are happy to hear we get your issues resolved. Thank you for reaching out to us, we take customer feedback very seriously. Thank you for your continued support through the years, and allowing us to be a part of your journey.
Patience is a virtue
I don't get to the showroom often, as it is quite a drive for me. My recent visit was a quest to 1) touch/feel the various equipment and weapons I had in mind; 2) try-on different types/styles of gi/uniforms; and 3) find good prices/deals.
The staff was helpful, friendly, and most of all: patient. Not only with me as I searched through various bins for the right size and bargains, but with another customer that seemed to have very stringent demands. All of these were met with courtesy and patience.
It's nice to have a good shopping experience, given that I don't get out much. Thank you.
7 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Michael - Thank you for coming up and seeing us. Our girls in the showroom are the best and we are happy they helped you through quite the excursion. Thank you for choosing us and we hope you liked the multiple items you came seeking. Thank you for allowing us to join you in your martial arts journey, I'll be sure to pass your kind words to MJ and Liz in the showroom.
Always Great Service!
I have been doing business as an owner since 1989 and a Martial artist since 1979. I have always enjoyed their products and use their sparring exclusively for our 400+ families,
4 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Efrain - Thank you for choosing to work with us for nearly 30 years in business, and nearly 40 overall. Also, we appreciate you allowing us to help you with your 400+ families you serve. Thank you for your dedication to the martial arts.
Proven History
I've order products for my school for 35 year or our entire history. That speaks for itself of the company and their dedication to their customers and the Martial Arts Industry.
4 september 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Mark - Thank you for your 35 years of being a Century partner. We appreciate all of your dedication to the martial arts and thank you for allowing us to be a part of it.
Jared was AWESOME!
I am a new school owner and just placed my first order with Century. It was a very large order and Jared was amazing through out the full 1.5 hour call. Thank you for making it a pleasant experience!
31 augustus 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Jon and Kristin - Thank you both. I'll be sure to pass your comments on to Jared, we are happy he got you taken care of and that it was a great experience. As a new school owner be sure to join our Wholesale Group on Facebook, the Century Martial Arts School Network, if you haven't already. You'll find advice from other school owners and specials. Thank you for letting us be a part of this new journey.
Great Customer Service
Being A Customer For Over 25 years, I Have Always Had Great Customer Service With Century.
30 augustus 2016
Review zonder uitnodiging
Antwoord van Century Martial Arts
Bill - Thank you for your longtime support and for allowing us to be on this martial arts path with you for over 25 years.
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