Very easy to order and the t shirt arrived within a few days, very efficient. Produce looks nice quality, my son not opened it yet, for his Birthday’
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Lees wat reviewers zeggen
emailed Chance Fashions on Saturday morning and received an automatic reply saying their working hours were Monday–Friday, so I wasn’t expecting a response until Monday. Within an hour they replied pe... Toon meer
I bought a pair of Prada Cups for my son’s birthday. We were lucky that they had them in the colour and his size ☺️ Delivery was super quick and by Royal Mail Special Delivery, so covered for the va... Toon meer
Have used Chance quite a lot over the years mainly buying CP Company or Stone Island. Always a fast service and genuine items (I always use Certilogo too.) For the first time I had to send an item bac... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Discover new arrivals daily and elevate your wardrobe with designer brands at unbeatable prices. Enjoy secure payments and free delivery on every order. Plus, shop now and pay later with Klarna. Explore top brands like Burberry, C.P. Company, Moncler, Stone Island, and more – always below retail.
Contactgegevens
Wellington, 275 High St, AL2 1HA, St Albans, Verenigd Koninkrijk
- sales@chancefashion.co.uk
- chancefashion.co.uk
4,6
Uitstekend
528 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Stone Island Navy Sweat
Beautiful item have several look amazing perfect fit and service has been 100% … fast delivery next day amazing well recommended
11 februari 2022
Antwoord van Chance Fashion & Co Ltd.
Hi Tariq,
First and foremost we don't sell counterfeit goods, we're a vat registered LTD. company. We use Klarna, Clear pay, Paypal Pro you have to go through strict vetting procedures which include sending all your invoices & clearance forms to use the services of the above entities.
You have also left a similar review previously on our partner business page which you later amended. It seem's all reviews you leave are negative.
You have not emailed us regarding your order but we have a 14 day returns policy if you do not like the item you can return it for a refund.
Many Thanks,
Chance Fashion
Customer service needs mad improvement!
Purchased a Canada Goose coat. Arrived stuffed into a small box - turns out it was a ladies coat (didn’t specify anywhere on the website that it was a ladies coat). Took a while for customer service to get back to me - told me to send it back for a full refund and return postage costs covered. Took nearly a week for the refund to be given - still charged me the delivery cost and did not refund the return postage cost after I sent them a receipt as proof of the costs incurred. Stopped replying to my messages so I’m essentially £20 out of pocket for delivery charges because of their issue!
Would not use again. Shoddy customer service.
3 februari 2022
Review zonder uitnodiging
No CHANCE would I buy again
No CHANCE would I buy again, BEWARE ordered with FREE delivery returned item and cost of delivery deducted from refund despite it being free !!!!
Stopped communicating with me DO NOT BUY
27 januari 2022
Antwoord van Chance Fashion & Co Ltd.
Hi Louise,
We would just like to clarify you did not make your order with FREE delivery as stated. You paid £6 for delivery and as a good will gesture we refunded this as you later saw a FREE DELIVERY offer however you then returned the item you purchased so we refunded you the value of the item.
Most customers understand and appreciate that shipping is not free nor refunded if the parcel is returned. We did advise you of this over email but we was going round in circles.
We accept the feedback and understand in this line of business we can't please everyone.
Many Thanks,
Chance Fashion
Used chance fashion a few times now and…
Used chance fashion a few times now and always top service and top prices. Highly recommended.
24 januari 2022
Excellent service!!
20 januari 2022
Order placed at a good price CP Jacket
Order placed at a good price. Posted very promptly.
Will use again.
19 januari 2022
Perfect no problems
18 januari 2022
Fast service and good customer service
18 januari 2022
Genuinely and quick delivery
Was a bit skeptical but the products are legit. Really fast delivery too, although the only option was about £6 when I spent over £130
17 januari 2022
MISLEADING RETURN POLICY
Return police not outlined before sale, staff were extremely vague when came to querying. This is done on purpose to be misleading. I’m happy to shop with independent retailers and support them if they’re honest, but this isn’t the case with this retailer. Will shop at Flannels next time so if you ever wonder why you struggle to compete with them, here’s why. Honesty.
13 januari 2022
Antwoord van Chance Fashion & Co Ltd.
Hi Joe,
Thanks for the feedback, our returns policy is available to find on the footer of our website. We have also not had any communication from yourself regarding our returns procedure, please check our website in future. Thanks
Top service item arrived quickly great…
Top service item arrived quickly great service
12 januari 2022
First time using Chance Fashion
First time using Chance Fashion, will use again. Top class products and returned something that didn’t fit and it was sorted very quickly. Thanks guys 5*
11 januari 2022
good price and relatively fast and of…
good price and relatively fast and of course free delivery
11 januari 2022
Excellent place to shop
Excellent place to shop. Quality clothes and fast delivery *****
5 januari 2022
Extremely fast delivery
Extremely fast delivery, high quality packaging and item spot on. Highly recommend.
3 januari 2022
Always come when they’re supposed to…
Always come when they’re supposed to never a problem with the items
3 januari 2022
Excellent item and very quickly…
Excellent item and very quickly delivered again , thank you
30 december 2021
Brilliant service
Brilliant service, good customer service and fab product at sale price, happy customer
28 december 2021
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