Charter Travel Reviews 

Excellent service, very thorough and professional making it a stress free experience for our first trip to America in a few weeks

I just wanted to say a huge thank you to Danny for putting together such an incredible trip to Costa Rica for us. We saw and did so much!

We thoroughly enjoyed every part of it. From the experiences to each place we visited. Everything was so well thought out and seamlessly organised, which made it really easy for us to relax and make the most of our time there.

It was truly a memorable trip, and we’re so grateful for all the effort you put into planning it.

Thanks again, and we’ll definitely be in touch for our next adventure!

Having booked a dream trip to Hawai'i through Charter Travel in 2025, we decided to ask Linda to put together an itinerary for a trip to Australia. No real parameters just that it was likely to be a one-off and we had a month (Feb into Mar). Oh my goodness! We saw so much, we did so much, we had beach, rain forest, animals, barrier reef, and stayed in brilliant hotels in perfect locations for exploring. Melbourne, Sydney, Hamilton Island (out of this world!!!), Brisbane, Cairns, Port Douglas. Honestly we felt as though we must have been away 6 months to do and see so much. The BEST was the service provided given the outbreak of war during our holiday. We were flying Emirates and due to transit Dubai. Thanks to the work of Linda and the team at Charter Travel we were re-routed, enjoyed a wee bonus night in Sydney then home via Vancouver & NY. We arrived home 1 day later than scheduled but without any hassle or worry. If you were ever in doubt as to the benefit of a good travel agent...try traveling during a war! So grateful for the amazing itinerary, accommodation and the work to get us home. I recommend Linda and Charter Travel if you are looking to go to Hawai'i or Australia. Just the best ⭐️⭐️⭐️⭐️⭐️

We were a group of 4 travelling to India to do the Golden Triangle and then onto the Maldives. We cannot fault the service from the moment of booking until our return. Every stage from the moment we approached Charter Travel was overseen be Gerard. He was always quick to respond to any queries re the planning and was professional and helpful throughout. The trip was very comfortable and we were greeted from the moment we landed at Delhi Airport and were constantly supported by knowledgeable guides throughout our trip. I would not hesitate to use this company again or recommend them to family and friends.

Thank you to Gerard and Charter Travel for organising and arranging our holiday to Northern India (the golden triangle) and Goa and Mumbai. The tours were excellent and your expertise really helped us pull the itinerary together. I’m not sure we could’ve done it without your help. We didn’t have any problems with quite a complicated itinerary and we felt very safe with the driver and the tour Guides were incredibly knowledgeable. Thank you for a wonderful holiday!

Overall the holiday was very nice and well organised. We had a poor experience where the driver we were allocated nearly fell asleep at the wheel on motorways on two occasions. Charter Travel were not very interested by this which personally I feel is unacceptable. Perhaps if someone actually gets hurt they will be

I have been on here before but i am on again , i can not thank charter travel and Peter enough , worked so hard to get us what we wanted a multi centre holiday to , Washington, Chicago, and nashville, all the emails i sent backwards and forwards , worked hard to get the hotels we wanted, even apologised for taking a long time, but that was no fault of theirs, would give more than 5 stars if i could , now just to wait for the fantastic holiday we are going to have , thanks again .xx

Charter Travel are not only very competitive but the staff are so hardworking they go above and beyond. Many emails have been sent to myself after working hours as I was promised a quote. They have always delivered. This year in April will be the third time in three consecutive years we have booked Disney World through them. They have always delivered on price and Service.

Our holiday was cancelled the day before we were due to travel due to the conflict in the Middle East(this wasnt booked through charter) I rang Charter Travel whilst sat in the airport hotel to see what they could find us so our two weeks leave wasn’t wasted. Peter found us a 2 week holiday to Orlando, including flights, villa, car hire and park tickets all within 12 hours. We flew the next day. Everything went smoothly and we had an amazing time. I would highly recommend using them and will definitely use them again in the future.

Linda organized the most amazing holiday to Mauritius. We very rarely do All inclusive and spend so much time in one place, but this place was amazing.

From the start it felt very special when we received a beautiful wallet with our tickets and luggage labels.

From arrival in Mauritius, everything was great, we had a driver easily found at the airport to take us direct to the hotel.

The hotel is gorgeous and the staff couldn’t do enough for us. We arrived quite early in the morning and knew that our room wouldn’t be ready, but we got changed and made good use of the pool and the facilities, straight into the All Inclusive!! 🍹🥂

The hotel is stunning, has a beautiful pool which is the centre of everything, the main buffet restaurant is to the side of it and is a wonderful place to eat, another side is the bar and entertainment and then the beach is just a 20 second walk!

There was a choice of 3 A La Carte restaurants, Italian, Fish and Beef restaurants, we could go to any of them at anytime, there was no restrictions unless they didn’t have space, we found out that the hotel was only at 50% capacity whilst we was there so we managed to eat in all of them more than once. The service was fabulous, the food delicious and the setting for each restaurant was facing onto the beach, this meant eating under the stars listening to the waves, it was extremely romantic. They were constantly refilling our drinks.
The main buffet restaurant had a huge variety of food, something for everyone, and all freshly cooked with the chefs on show. The bread was freshly made and tasted divine!

The All Inclusive was proper All Inclusive !!! The cocktails were made from good alcohol and very tasty. There was plenty of waiters, they walked around the pool and also bought my cocktails down to the sea 😊 All the staff in the hotel were very friendly.

The evening entertainment was ok, quite standard hotel entertainment.

Our room, is probably one of the best rooms we have ever stayed in. We had the junior suite on the ground floor, this was a big room, large king size bed, with lounge area, dressing room and huge bathroom with large bath, separate large shower and double sinks. We opened the patio doors straight on to a large terrace with 2 sun loungers, 2 sun chairs and a table and chairs, this had a gate that lead directly onto the beach.
We often laid on the beach at night and looked up at the stars – it was beautiful.
It was cleaned in the morning and the rechecked in the evening and the blinds pulled and soft lighting left on.

We did a few excursions, these were all organised by the rep in the hotel, we know we could of got cheaper but it was so well organised and personal.

We drove to the south of the island and hired a speedboat with a driver and diver and went diving with the dolphins, this was a fabulous experience, we swam very closely with the dolphins in their own environment. On the same trip we visited the seven coloured earth and the tallest waterfall and rum distillery – all excellent things to do.

We took a flight in a helicopter over the Island, it is very beautiful, we saw the underwater waterfall and the tallest mountains, seven different coloured sands and highest waterfall.

Separately we went on a catamaran trip, this was fabulous and we had a bbq onboard.

As with all the above tours, the people were very friendly and can’t do enough for you.

Thank you so much for organising this.

HI

I have booked 2 holidays with Andy as Charter Travel & he has been amazingly helpful with my booking would recommend Andy every time :-)

Charlie

We had the most amazing holiday booked through charter travel. The hotel we stayed in Danang Vietnam was breathtaking.
We had problems getting home because of the Iran conflict. Etihad airways were impossible to get hold of even now they won't answer there phones.
We are in our60s and not great with technology. We were so worried.
Dawn from Charter travel got on the case ,spoke to us over the phone, Dawn sorted out our return flights and was the only one who helped us. We cannot thank Dawn enough, the help we received was amazing.
We will definitely book through Charter travel again as they we're unbelievably helpful.
Customer service from Charter travel is above and beyond anything I have experienced.

Made an early booking for a combo for a 17 night stay at Caribbean Beach at Disney Orlando and Loews Royal Pacific Resort at Universal Orlando for my Wife and I for September 2025,

Charter travel were the best prices I could find, fantastic service and information from both Sean and Kate, nothing is a bother when asking for different options.

Very impressed with the service and help, hoping to book again with Sean for 2027.

We have used Charter twice now and can highly recommend them for exceptional service (friends have had the same experience and recommended them to us in the first place). Shout out especially to Danny who is excellent with his communication and in tailoring trips to our needs - plus helping to sort things out when needed.
Thanks for making holidays so much easier to book!

Well what can I say Andy as worked his magic again sorting our xmas hols to Florida
We have used Charter for years and they have always got us exactly what we ask for.Andy is a credit to the company and is a lovely respectful man.
Thanks Andy
Anne mcqueen

Had a great experience with Charter Travel. Every detail for our family trip to Orlando was perfect,from booking options to price and flights we had a fantastic time. Janice Wood

We knew next to nothing about Sri Lanka before we booked this holiday, but Gerard patiently led us through several draft itineraries perfectly meeting our interests and needs and responding with detailed knowledge and expertise to every request. The trip itself worked out completely to plan with our guide picking us up from the airport and taking us around the country from hotel to hotel. Every need or preference we put forward on the way was readily met by him so we constantly felt safe and well cared for. My particular interest was in birdlife and so we included several very succesful bird safaris in our trip. All together a holiday of a lifetime!

Big shout out to Linda who has made boking our trip to Hawaii so much easier. She is an encyclopaedia of knowledge and knows everything there is to know about Hawaii and beyond! I felt so overwhelmed but she done nothing but go over and beyond what needed to do. I feel in safe hands with her, if only she can come along with us and be our tour guide :)

We have just booked our trip for this year to Hawaii with Linda and couldn’t be happier with fabulous service .
If the holiday is half as good as Linda has been it will be amazing !
Linda helped us with so much information , never put pressure on us to book , and listened to our needs. Linda even found us different cheaper options and nothing was too much effort . We feel we are so organised with this holiday and have so many options of restaurants, things to do and people to help us .
It’s so great nowadays to be able to speak to someone who has so much experience , not pushy , and shares her enthusiasm for the holiday in the most friendliest of ways .
Linda also gave us hints on another holiday we have booked ( with someone else ) to get the best out of that holiday .
Thank you so much to a real friendly specialist - we can’t wait to go now !
The Best service we have ever received !

We cannot recommend this company enough.

We first came to Charter Travel 10 years ago to plan our honeymoon, and Linda gave us the trip of a lifetime. We were amazed by the quality of the hotels and the level of service provided. At every hotel we arrived at, Linda had arranged something special for us, and she always managed to get the very best possible within our budget.

At the time, we never thought we would be able to experience a holiday like that again. Yet here we are 10 years later, going back for our 10-year wedding anniversary.

On a Sunday morning we made the decision to go back, giving ourselves just one month to plan — a very tight turnaround. We contacted Linda to see if she could help us arrange the trip once more, not even knowing if she was still working at Charter Travel. Sure enough, within a few hours we received three emails full of ideas for our trip, followed by a phone call. The response was incredibly quick!

After narrowing down the options and getting into the details, Linda has once again delivered what looks set to be another trip of a lifetime. We cannot wait to go and have absolutely no doubt it’s going to be sensational.

Even after booking, Linda has continued to send emails with suggested activities and helpful advice on where to go and what to see. The aftercare and support really continue throughout the whole process, and we are confident that while we are away Linda will still be on hand if we need anything.

We cannot thank Linda enough for all of her support and we can’t wait to book with her again in the future.

Emma & Brett