Chatly Reviews 

The site is full of bugs, barely works, and they still refuse to refund a clearly broken service. Zero support, zero honesty.

Avoid this scam website. Don’t waste a single dollar here.

I intended to subscribe to Claude and searched for it on Google, but I was misled into purchasing a subscription on chatlyai.app instead. The website appears in search results in a way that makes it look like an official Claude page, and the interface closely resembles Claude’s design. As a result, I unknowingly subscribed to a completely different service.

I contacted support immediately after realizing the mistake, but the refund process has been unclear and slow. For a digital subscription purchased only minutes/hours earlier, a simple and transparent refund should be standard, yet the cancellation and billing flow felt deliberately confusing.

Another critical point: the name “Chatly” is originally associated with the legitimate German service chatly.solutions. The site I ended up on — chatlyai.app — exploits this similarity and creates even more confusion. This makes chatlyai.app feel like a deceptive service designed to mislead users searching for Claude.

I am now escalating this through a Stripe/Card dispute due to insufficient support and misleading UI.

If you are looking for real Claude or GPT access, **this is NOT the place.**
Be careful — the site can easily trick users into thinking it’s related to Claude or to the legitimate chatly.solutions service.

Very disappointing experience, and I hope this review prevents others from making the same mistake.

Nightmare, feedback loop of the same questions. Also super slow to get responses.

Misleading Policies and Poor Business Ethics — Avoid This Company

I entered into a contract with Chatly in good faith, expecting a professional service and a fair process if things didn’t go as represented. Unfortunately, what I received was a confusing, contradictory refund policy used as a shield to deny accountability.

Their “refund policy” is written in a way that contradicts itself throughout — making it impossible for customers to know what’s actually covered. When I requested a refund based on legitimate dissatisfaction, their team responded with vague justifications and refused to take responsibility, despite their own unclear terms.

This isn’t about minor disappointment — it’s about a company that hides behind policy language to avoid making things right. It is predatory and unethical, especially toward customers acting in good faith.

I strongly recommend anyone considering Chatly to think twice. Their practices do not reflect transparency, fairness, or customer care.

Horrible experience.
I accidentally purchased a subscription.
I emailed their customer support within 10 minutes of the purchase to cancel.
It took 8 days for their team to respond to my email and a further 2 days before they informed me that there was nothing that they could do.
Really poor customer service when the intial automated response says there will be a response within 48 hours.
Not only will I not use my subscription but I will not be recommending this service.

Horrible. Dont subscribe to it, read the terms carefully. Privacy is a big issue. It is not working properly.

scam. don't buy

this is totally a scam. Don't sign up. I disputed the charge on my credit card once I saw that they are unable to do the work requested. They don't even know english. Terrible! Wish I had read the reviews before paying.

Would be zero stars if I could.
I signed up thinking this was going to be around $3.75 a month, and it turns out I’ve been charged over $60 a month, sometimes $63, sometimes $68, sometimes $69, for a very long time. I’ve never used the service, not even once.
There’s no easy way to cancel. You can’t just go into your account and end your subscription. You have to contact support directly, which is ridiculous in 2025. I only discovered all this after peeling through months of credit card statements and realizing I’d been throwing money at a service I didn’t even know was active.
Now I’m having to talk to my credit card company and file a fraud claim, which means canceling my card right before I travel. Total nightmare.
Absolutely do not sign up for Chatly. Zero transparency, no self-service cancellation, and wildly overpriced for what’s supposed to be free.

Don't trust this AI bot. The are scamming people

I incorrectly purchased a subscription.
I emailed their customer support within 10 minutes of the purchase to cancel.
It took 8 days for their team to respond to my email and a further 2 days before they informed me that there was nothing that they could do.
Really poor customer service when the intial automated response says there will be a response within 48 hours.
Not only will I not use my subscription but I will not be recommending this service.

They are cheating. Please do not use the Chatly app

I would give it a zero but that option not available. I purchased through a deceptive add. It makes you believe you are purchasing ChatGPT. Impossible to cancel no customer support. Beware they use deception marketing and are overseas company.

cheats
does not work
fraud

Tried to cancel an accidental subscription due to their deceptive marketing and they would not do so even though I contacted them within the hour. Difficult to communicate with anyone because they operate from overseas. Don’t trust them!

Title: Terrible experience — do NOT buy Chatly purchased Chatly expecting a usable product and a straightforward refund policy. Instead I found a buggy app, poor customer support, and no visible way to get my money back. I’ve wasted time and money — this felt like a bait-and-switch.If you value your time or money, avoid this product. There are many better, more transparent alternatives. Don’t make the same mistake I did.
Short / Direct (for app stores)
Title: Do not buy — no refund option, poor support Bought Chatly and found it unreliable. Customer support is unhelpful and there is no clear refund option. Save your money — avoid this app.

Pathetic service. I had issues with the app not working, I could not use the online version as well. despite many attempts at a refund, they have not responded. I would not use this service at all.

I would do negative stars if I could. Do not subscribe to this service. Any company that won't refund you after an accidental purchase is a scam. I've emailed back and forth now with probably some AI chat bot they use and all they've told me to do now is to try their product which is trash or to read their refund policy. I was within the guidelines of a refund, told them so, and they are now not answering me anymore...

Copying ChatGPT, using Google adds to lure people in, the service charges money to give you the real AI's free options. I tried to find a way to contact them. It wasn't easy at all. Not that they returned my mail yet. I spent money on nothing. Any service that immediately refuses to return your payment is a hack. I'm contacting my credit card company to deny the transaction.

Their service is bad and I asked for a refund of $90 for a year and I have been trying with them for 3 weeks to get a refund despite the request from the first day of subscription. Then they said we will only get $60 back and they scammed $30.
It's really a scam company.