Cheapflyshop Reviews 26

We had a significant problem logging into the Ryanair app to check in for our flightthe next day. Our reference number was not recognized by the Ryanair app and we tried multiple times. Marc with Cheapfly shop was very patient and saw it as a peculiar problem as well and fixed it all for us. Thankyou, Marc

Marc was so thorough in explaining step by step details to guide me through our situation. He took so much time to research the problem and find a solution. Returning calls, assuring me to rest at ease. Calming and patient. Never showing any frustration towards the situation. So professional and personable THANK YOU MARC

Mark helped complete all of my forms and paperwork. He called me back to ensure that everything was ok. Everything was concise and professional.

My wife and mother in law booked for the Qatar Airways for the inward flights from India to UK on the same date and time. Unfortunately, my wife’s flight schedule changed to another date and we were shell shocked about the move from the airline. My mother in law needed substantial assistance from her daughter for her journey.

We knocked all the doors and were not getting any response at all. Mr. Diamond came to our rescue. He went out of his way to help us. His support was immense. He spent a lot of time and energy to resolve the matter. Mr. Diamond was very true professional and exceptional in handling the situation. Very proud of him. We experienced that he was doing his job with passion and dedication.

Thank you Mr. Diamond for your great support and we wish you good luck in your future.

Thank you,

Temmy

The after service was good once I booked the ticket.

I strongly advise against using this agency; they are thieves. They advertise low prices, you buy the tickets, then they call you to say the prices are inflated. They then find you another ticket at double the price, and you have no choice but to pay the difference or else your money back. I bought two tickets for $2500 , and ended up paying $4600.

Marc nous a beaucoup aidé à faire mon enregistrement et nous a même promis de nous aider le lendemain.

AMAYZING! Marc helped us so efficiently that we can't help thanking him.

Very acurate and useful; precise information and good service with Marc..

My experience was very nice.

Excellement service de Marc
Réponse très rapide et efficace pour calmer nos inquiétudes.

I had a few queries, follow-up questions and needed additional help and these were all facilitated by Marc who ensured that I had direct access to pertinent information and any possible follow up that. This is what good customer service is. Awesome. Thank you

Sophia was amazing—she really went the extra mile and searching for me very affordable tickets, exceeding my expectations.

Marc was well and he helps me with the Cancellation than rebooking

Scam company. Dont fall for their price. They will not issue the ticket and neither refund the money unless you pay big amount.
Very bad customer service people with no ethics. I was talking to the lady Sophia and she is brutal to the core

Such a scam. I don’t know why there is no legal action taken against this stupid company. I am having similar problems like others mentioned here. First with promotional fare they took my money and now saying to add more money to update or wait till June for tickets confirmation ( which I am pretty sure never coming) . I think this is a way to collect enough cash for some other reason by holding people’s money for months before refunding. I told them I want my ticket or money either of them by next week. I am not gonna wait months for you.

Beware of this Company they will post a much cheaper price and when you book that cheap flight ,they will send you an email that your booking is approved that they will contact you within 24-48 hours,after then they will inform you that the said promo cheap flight is no longer available and that they will offer you alternate flight at high price, and that you are not eligible to cancel your booking because one flight fare is already approved and that only one flight fare is not ..they will then advise you to get another booking but the original price is not the same as what you have booked and paid.I call AMEX which I used to paid for that booking and advise me to cancel right away the booking I made for the reason,of failure to provide the right service,screen shot all communications with them..and NEVER CALL OR ANSWER your phone,when one of their agent will contact you ,after you email them that you will cancel your booking..check your credit card statement it will only shows PENDING for a week or two and then it will just disappeared after then..

SCAM. I shouId have looked at the reviews before I made the mistake of booking with these clowns. It was a good price initially and then they said I have to pay $600 more if I want to take the same flight that I booked and paid for. Don't book with them!!

They charged us for the ticket but didn't give it to us.
They're trying to make us pay more to get the ticket.
If you refuse, they'll cancel the reservation 48 hours later, but after you've missed out on good deals elsewhere.