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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I really like the app at first, and had no issue with anything, then I brought a Just Eat voucher. The voucher hasn’t worked, and I have been emailing constantly since August with no resolutio... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve used quite a few cashback platforms over time, but Cheddar easily sits among the absolute best. What really sets it apart is how hassle-free the cashout process is, as there are no process... Toon meer

Beoordeeld met 5 van de 5 sterren

Love this app. I earn cash back every week on my grocery shop and on other bigger purchases like concert tickets. I had to ask Customer Services for support and they provided a quick efficient and pos... Toon meer

Bedrijfsgegevens

  1. Cashback-aanbieder
  2. ook in
  3. Betalingsdienst

Geschreven door het bedrijf

Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

606 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(606)

100 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A very useful Cashback app

A very useful, user friendly Cashback app. After your billing, the process of purchasing and activating the gift card is very simple and straight forward.
A few participating stores have minimum limit, rest all have good percentage of Cashback; which over a period of time adds up to a significant amount from our daily purchases.

12 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Four different promo emails in 24 hours…

Four different promo emails in 24 hours is excessive and frankly pretty rude. I would have been happy just unsubscribing and leaving it at that but the unsubscribe link doesn’t work in any of the emails so I’ll have to keep marking them as spam until my mail provider blocks them for me

11 november 2024
Review zonder uitnodiging
Logo Cheddar

Antwoord van Cheddar

Hi Laura,

Thank you for your feedback, and we're really sorry for the frustration caused. We completely understand how too many emails in a short space of time can be overwhelming.

We can see this review was from a little while ago, and since then, the unsubscribe link has been fixed and should now be working properly. Please note: you can also manage your notification preferences directly in the app by heading to Profile > Notifications.

If you need any help with this, feel free to reach out to us at support@cheddar.me — we’ll be happy to assist!

Best,

Team Cheddar

Beoordeeld met 5 van de 5 sterren

The service from this team was…

The service from this team was outstanding! They worked efficiently, responded quickly, and paid attention to every detail. Throughout the process, they demonstrated professionalism and deep expertise, which gave me complete peace of mind. Everything went smoothly and exceeded my expectations. Thank you to the team for your hard work!

5 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cheddar are amazing!

Cheddar are amazing! I love the fact I can get cashback on goods. Customer service always reply quickly and politely to my emails, and always with positive outcome. Thank you Cheddar!

28 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful customer service

Awful customer service, don't respond and my requests don't display in an account.

24 september 2024
Review zonder uitnodiging
Logo Cheddar

Antwoord van Cheddar

We're really sorry to hear about your experience and the inconvenience it caused. We note; this review was from a little while ago, and we're glad to confirm the issue was resolved promptly at the time according to our records.

If you ever need any further help, please don’t hesitate to reach out to us at support@cheddar.me — we’re always here to support you.

Beoordeeld met 5 van de 5 sterren

Updated 25/09/2024

Admittedly, I liked receiving the cash back on my card purchases, but when things go wrong customer services are poor to responding to your issues and concerns or even dealing with the problem.
I recently purchased a card for Asda for just over £176. It was declined at the till a number of times causing me huge embarrassment, with the cashier telling me that it was declined again and for all the queue behind me hearing all the conversation.
I had to use a credit card to pay for my shopping causing additional interest on my card in what I've been trying to clear!
I contacted Cheddar for support and up to now I'm still waiting for answers with £176 still sitting in my Cheddar wallet waiting for the problem to be resolved with no communication from their support team.
UPDATE: 25/09/2024
Customer support phoned me this morning to explain the issue fully.
The issue was with Asda and not Cheddar. I was offered a refund, but have since used the card successfully at Asda.
It meant such a lot in receiving a call from Cheddar and sorting the issue out.
My confidence has been restored!

15 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome!!

I downloaded this app being skeptical about being paid to spend money.

However, over the period of about a year I earned over £60 on this app which i was able to withdraw and spend however I like.

I also has to update my name on my account which they made it super easy and simple to do.

It’s a great app, and it just runs in the background when you spend money.

10 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy cashback!

Easy way to get cashback without doing anything except register your cards! Customer service was good too when I did not know how to remove an expired one. Was easy to sort once given instructions. Would recommend.

4 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience using Cheddar

Great experience using Cheddar. I'm now in the habit of checking how much I can earn in cash back before paying at the till. I even combined my reward points for Costa and Sainsbury's the other day giving me an extra saving!

28 juni 2024
Review zonder uitnodiging

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