I really like the app at first, and had no issue with anything, then I brought a Just Eat voucher. The voucher hasn’t worked, and I have been emailing constantly since August with no resolutio... Toon meer
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Lees wat reviewers zeggen
I’ve used quite a few cashback platforms over time, but Cheddar easily sits among the absolute best. What really sets it apart is how hassle-free the cashout process is, as there are no process... Toon meer
Love this app. I earn cash back every week on my grocery shop and on other bigger purchases like concert tickets. I had to ask Customer Services for support and they provided a quick efficient and pos... Toon meer
Great cashback app, easy to use and simple way of saving money on everyday shopping. Highly recommended
Bedrijfsgegevens
Geschreven door het bedrijf
Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024
Contactgegevens
2 Television Centre, W12 7FR, London, Verenigd Koninkrijk
- support@cheddar.me
- cheddar.me
4,5
Uitstekend
606 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Easy to use and customer support is…
Easy to use and customer support is fantastic
19 februari 2025
Review zonder uitnodiging
Antwoord van Cheddar
Hi Shelley, Thanks a lot! We're so happy to hear you're finding the app easy to use and our support team helpful. We're always here if you need anything!
Fantastic customer service
Fantastic customer service, especially from Mustafa who sorted an issue for me with my account. They offer great cashback and have amazing support and help. I'd highly recommend them.
18 februari 2025
Review zonder uitnodiging
Antwoord van Cheddar
Hi Ness,
Thanks so much for the kind words and recommendation!
We're really glad Mustafa was able to help with your account and that you’re enjoying the cashback and support.
We’ll be sure to pass this on to him!
Best,
Team Cheddar
Love it
Love it! Super easy and great customer service too!
11 februari 2025
Review zonder uitnodiging
Antwoord van Cheddar
Thanks so much! We're really glad you're loving the app and had a great experience with our customer service. Always here if you need us! 💛
The support team is very kindly and…
The support team is very kindly and have solved my problem.
10 februari 2025
Review zonder uitnodiging
Antwoord van Cheddar
Thank you for your feedback! We're so glad our support team was able to help and that you had a positive experience. Always happy to assist! 😊
👍 from me!
Needs support from more credit cards, but great idea and good customer service
7 februari 2025
Review zonder uitnodiging
Antwoord van Cheddar
Hey Miles,
Thanks for the feedback! We're glad you like the idea and had a good experience with our customer service.
Support for more credit cards is something we're actively working on—watch this space! 😊
Best,
Team Cheddar
I had an issue with a gift card and…
I had an issue with a gift card and reached out to the Cheddar support team. They were incredibly helpful and resolved my query quickly by arranging a refund. Their communication was friendly and professional throughout the process. I'm impressed with their excellent customer service and highly recommend Cheddar.
7 februari 2025
Review zonder uitnodiging
Antwoord van Cheddar
Thank you so much for the lovely feedback! We're really happy to hear our support team could resolve your issue quickly and that you had a positive experience throughout. We truly appreciate the recommendation! 💛
Slice of Cheddar (Highly Recommend the App)
I enjoy using the Cheddar app, and it has made earning cash-back so simple. Recently, I had an issue where I was locked out of my account and needed my rewards transferred to a new one. The Customer Care representative was helpful in closing my old account (since only one is allowed) and swiftly transferred my rewards. They handled my request efficiently and professionally.
This is an app I’d highly recommend—its interface is easy to understand, and it has helped me get the most out of my shopping.
30 januari 2025
Review zonder uitnodiging
Antwoord van Cheddar
Dear Fay,
Thank you so much for sharing your experience!
We're really glad our team could help you get everything sorted smoothly and that you're enjoying the app overall.
It means a lot to hear that Cheddar is helping you make the most of your shopping—and we truly appreciate the recommendation!
Best,
Team Cheddar
I have nothing bad to say about…
I have nothing bad to say about Cheddar, they save me lots money and I really like their app as it's very easy to use. I love the overview screen of all my bank accounts and it make it very easy to track the gift cards I have bought in the wallet section. I mostly use it for supermarket cashback which works very well. When I request payouts of the cashback I have earned it comes through instantly which I really appreciate. They also have very friendly and helpful customer service. I highly recommend Cheddar!
20 januari 2025
Review zonder uitnodiging
Antwoord van Cheddar
Dear Richard,
Thank you so much for the amazing feedback and recommendation!
We're really happy to hear you're finding the app easy to use and that features like the wallet and overview screen are helping you stay on top of things. It’s great to know the supermarket cashback and instant payouts are working well for you too.
Always here if you need anything! 💛
Team Cheddar
Got a refund very quicker to a code not…
Got a refund very quicker to a code not working. Mustafa was very helpful and polite
9 januari 2025
Review zonder uitnodiging
Antwoord van Cheddar
Dear Nicola, Thanks for your feedback! We're glad to hear your issue was resolved quickly and that Mustafa was able to help in such a polite and helpful way. We'll be sure to pass on your kind words! Best, Team Cheddar
I've been using the Cheddar App for a…
I've been using the Cheddar App for a while now to buy gift cards to save on purchases from various high street retailers.
The app works really if ever I've had any issues support have always been quick to respond and resolve the issue.
14 januari 2025
Review zonder uitnodiging
Antwoord van Cheddar
Thanks so much for your continued support! We're glad to hear the app’s been working well for you and that our support team has been quick to help whenever needed. Always here if you need anything! Team Cheddar
Too slow in responding to queries
Too slow in responding to queries. Took £58 to buy voucher for Sainsburys. Delivery failed, voucher has disappeared and they have kept the money.
11 januari 2025
Review zonder uitnodiging
Antwoord van Cheddar
Hi there,
Thank you for your feedback, and we're really sorry to hear about the trouble you experienced.
Appreciate it was some time ago, but we do sincerely apologise if there was any delay in resolving your query. According to our records, the issue was resolved through our support team via another communication channel back in January. However, should you need any further assistance or run into any issues while using the app, please don’t hesitate to reach out to support@cheddar.me .
Finally, we hope your subsequent interactions with Cheddar have been smooth and enjoyable. We truly do appreciate your continued support of our platform.
Best regards,
The Cheddar Team
Cheddar refund
After having one of orders cancelled by another company. The support staff at cheddar were able to resolve this and get me a full refund
2 januari 2025
Review zonder uitnodiging
Antwoord van Cheddar
Hi Euan, Thanks for sharing your experience! We're really glad our support team could step in and help get things sorted with a full refund. Always here if you need a hand! Best, Team Cheddar
Still waiting to be verified
I wanted to buy a gift card and also claim my £5 welcome bonus.
However I can't get any further than verifying my ID which I did by emailing my driving licence.
Still not verified after 2 days and the offer expires tomorrow.
Maybe make it clear that you need to be verified before cashback can be paid.
29 december 2024
Review zonder uitnodiging
Antwoord van Cheddar
Dear Tracy,
Thank you for your feedback, and we’re really sorry for the delay you experienced at the time of your review. We can see this review was from a little while ago, and we're glad to confirm the issue was resolved shortly after via our in-app support. Apologies that we didn’t get a chance to respond to this review sooner!
If you ever need any further support or have any questions, do feel free to reach out to us at support@cheddar.me — we're always here to help.
Best,
Team Cheddar
Best app for cashback
The best app to get the best Cashback for each purchase. The costumer support is second to none. The app is easy to use , with a big variety of brands working with it.
I highly recommend it. Even better returns than if you’d be a AMEX big spender.
20 december 2024
Review zonder uitnodiging
Antwoord van Cheddar
Hi Alexandros,
Thank you so much for the amazing feedback and recommendation! We're thrilled to hear you're loving the app, finding it easy to use, and making the most of the cashback across so many brands.
And wow—what a compliment to be compared to AMEX rewards!
Good results in just 4 weeks!
So far, I’ve had an amazing experience with Cheddar. Just by taking 2 mins to buy a gift card (to purchase items) rather than using my debit card, I’ve made £38 cashback (in 4 weeks). Plus you can often use the gift card on other cashback sites, doubling and sometimes tripling the %.
17 december 2024
Review zonder uitnodiging
Antwoord van Cheddar
Hi Helen, Thanks so much for sharing your experience! We're really glad to hear you're finding Cheddar so rewarding—and that quick swap to gift cards is really paying off! Love that you're stacking rewards too. More great deals coming your way!
Fantastic
It's a nice feature to have when everything gets more expensive!
Customer care are quick and responsive when needed!
17 december 2024
Review zonder uitnodiging
Great comms with the Cheddar team and…
Great comms with the Cheddar team and swift IT support.
17 december 2024
Review zonder uitnodiging
Great way to save without thinking.
I had initial emails back and forth but they did sort out my query.
This app has already seen me save. I can really see lots of use for it.
Could we see some amazon cards in future please?
9 december 2024
Review zonder uitnodiging
Exceptional Customer Service and a Great App!
I have been using the Cheddar gift card cashback app daily and absolutely love it! Recently, I accidentally purchased a gift card with a different function than I intended. When I reached out to customer service, I was prepared for the worst since the vendor normally doesn't issue refunds.
To my surprise, Mustafa at the customer service team went beyond his means: He kept me posted with the process, liaised with the vendor, and ultimately managed to secure a refund for me, which I least expected!
I am really impressed with the care and follow-through Mustafa provided. Clearly, Cheddar believes in customer satisfaction and will take that extra step when necessary. The app is great, easy to use, and has become a part of my daily routine.
Thanks, Cheddar, but more so, thanks to Mustafa for what could've been a very frustrating situation into a positive experience. Highly recommended!
2 december 2024
Review zonder uitnodiging
Amazing customer service and help
3 december 2024
Review zonder uitnodiging
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